We are a Mac Repair and Laptop repair company based in Bristol (UK). We have over 50 years of combined engineering experience and our qualified engineers are able to deal with any computing problem. We have an onsite workshop with dedicated Apple and Microsoft qualified engineers, which can also provide onsite work if needed and have also been CRB checked for your confidence and safety. At Aapex IT we maintain a philosophy of providing a high quality service, which is both flexible and reliable, based on meeting the needs of each individual client.
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Reviews (17)
Jessica Girvan
Feb 27, 2022
Nick Davis
Jan 25, 2022
I called for support with an old MacBook Pro needing an installation of a OSX operating system onto it. Was able to take it down that morning. Sadly due to to an internal hardware issue this couldn’t be achieved. Went to collect it and there was no fee. I was pleasantly surprised the gent there(Mark I think) gave me in great detail the reason of the issue and a rough price I could expect if I wanted to repair it But also explained that the machine wasn’t really worth the cost of the repair. I would recommend and definitely use them again. Very professional and very knowledgeable.
Margaret Tiley
Jul 31, 2020
Mista Trick
Jul 10, 2020
Kwesi Rozwell Gepi-Attee
May 29, 2020
Leo Searle
May 07, 2020
M. W.
Nov 15, 2019
Fantastic service. Would highly recommend. They were able to identify an issue which their competitors were not able to. The service was very quick as I had to fly out to Prague the next day. Very honest in the way they managed the problem showed me where the issues were so that I knew what I was paying for. I've got a working macbook pro that should keep me going for a good while now! Thank you.
Jane K.
Oct 18, 2019
James Hooper
Jun 16, 2019
Matt Bale
Jan 23, 2019
Flint Stone
Nov 05, 2018
A. N.
Apr 09, 2018
Stephen Lang
May 19, 2017
Could be a bit clearer on the diagnostics charge up front, but they spent a long time testing my mac to find out what the issue was and they kept me up to date on progress. They replaced a part for a reasonable price so I was happy, and other companies in the area offering mac repairs had shown little interest when I had called them. So pretty good I thought.
Elisa Zampieri
Apr 21, 2017
Absolute rip off! My MacBook Air stopped working, brought it there as close to home. They charged me 98 telling me it was probably just some dump in it. Then phoned me few days later asking 450 more to change the mother board that apparently broke by itself for no reason at all! Was not happy with that and brought it somewhere else where they ensured me the mother board most of the times can be repaired and also they noticed I was using the wrong adaptor. Tbh I know pretty much nothing about computers, but the different approach i experience in this place and the other made me realise that here they were just trying to get more money from me without really trying to sort out the problem. Wish I read the other reviews first :/
Sarah Bentley
Mar 14, 2017
Badhrinath Canessane
Jan 31, 2017
James Rowbotham
May 17, 2016
Absolute disgrace of a place, i cycled there on a horrible rainy day, dropped my girlfriends laptop off, wasn't thinking correctly, in all honesty totally forgot to discuss price. To then get a phone call from them telling me the diagnostics cost of a water damaged macbook was going to be 90-100 let alone the actual repair cost. how anyone who claims to be called a specialist can take 2-3 hours to diagnose a water damaged macbook, which is something they must see numerous times each day, is beyond me. either that or they are charging 90 per hour which is just outrageous!
They swear they gave me the invoice and info on my delivery of the computer, however i do not believe this is true, it was not stated clearly enough, and judging by other reviews, they are clearly not the best at conducting their business. DO NOT make my mistake.
They swear they gave me the invoice and info on my delivery of the computer, however i do not believe this is true, it was not stated clearly enough, and judging by other reviews, they are clearly not the best at conducting their business. DO NOT make my mistake.