Laptop Supermarket

Faulty and wrong tech specifications charger 1 year warranty was refused upon return within 24 hours in an unacceptable rude manner.

I highly recommend, super quick and super easy and ensured that I was still able to continue with my universities studies online. Very reasonable prices. I would definitely go back again.

Purchased a laptop from here 2 years ago, for video editing. One of the staff was very helpful and helped me pick the right laptop for my budget, the other was quite blunt and honest about limitations which I can respect. Though if I wasn't a bit of a techie I probably would have got the hump. Had an OS software issue which was resolved no problem the first time.

But the second time I was instructed that software is not covered on warranty, industry standard as far as I'm aware so perhaps the first time was just a friendly favour. One member of staff was great to deal with while the other had a very straightforward approach to customer service so I understand the low reviews. However, if you are going there just to buy a laptop without guarantee of OS then you will have a good time. The laptop is still running so I can't complain.

Sold me the wrong wattage charger for my MacBook Pro. Should have 85W they sold me 60W. Burnt out the first one in a month which burnt the charging port on my macbook, returned it and they still then gave me the same wrong wattage. It has ruined my macbook, now have constant over heating problems, even though another shop has shown me the error and got the right charger. You would think they would know this simple thing. Jokers

I was looking for a mid price laptop but with a performance that I can be happy with. I looked for many of the new laptops online but the prices where quite high and I didn't like most of the laptops. Then, I decided to look for a refurbished laptop and one of my friend told me that he knew about Laptop Supermarket and the laptops they sell, I didn't refuse to give a look at their collection, and I have to say they have a great collection of laptop!

I bought my laptop from them two months ago and I am so grateful that I visited this shop before paying a lot of money on a new laptop that might be worse than the laptop I bought. 5/5 Shop.

I bought a refurbished laptop from this shop and I have been using it for over 4 months, and I felt that I need to give my honest opinion about the laptop and leave a review as a thank you to them. I use the laptop mostly to check e-mails, surf the internet, and use MS word and power point. I have never had a problem with the laptop and it is working properly and it didn't fell like it is a refurbished laptop, maybe it is because all of the refurbished laptop at this shop are of a high quality! Probably. I think they deserve a 5 star review for the good work they do and the quality of the product they sell

Had my laptop repaired here. Communication was great with the staff and the price was reasonable for a new back lid. Will definitely use again and recommend to others.

Great service, friendly staff and repairs that last as well as good technical advice.

Not usually one to leave a bad review but I think it's important I share the poor experience I had here. Sorry guys, I'm sure there are some great people working here but first impressions last and unfortunately a patronising approach just isn't the best way to secure a loyal customer. I brought two laptops in to be fixed/diagnosed and felt that I was over-quoted.

We were told that one of the laptops could only be fixed by a complex and expensive micro-soldering process, and that to have both laptops fixed would have ended up costing more than they were worth! I felt like I had to make a conscious effort to be extremely polite and friendly, and although the guy who served me did offer a few options to consider, quite frankly I didn't want to spend my money at a place where I wasn't particularly valued as a customer.

My advice would simply be to shop around.a shame that we have spent 40 on 2x diagnosis fees, but at least it's better than having spent more. Eventually, I went to another place that came highly recommended and ended up spending far less and have got two fantastically working laptops! The "micro-soldering" process was not necessary, and we got it fixed for 50 instead of 145 - and NOT by simply sticking tape over the issue - we were physically shown the problem and how it was fixed.

For my laptop, I was quoted 195 to get the part replaced whereas I had it fixed somewhere else for 100. I should probably expect an equally patronising response, but I'm just sharing my experience. Convenient location but I won't be recommending this place to my friends.

Excellent service with great staff. Really enjoyed buying a laptop from them.

fixed my laptop quickly and it is like a brand new laptop now.

This Shop is the best place you could go to for buying a good refurbished laptop.

Repairing my laptop didn't take much at this shop. Very happy with the repair and I will definitely come here if any future problems occurred.

I feel quite confident that any negative review for this shop might be down to a mix-up between this one and the laptop shop further up Queens Road. That place I certainly don't recommend, and this one I sincerely do. I had water damage on my iPhone, another place estimated 5 working days minimum to repair, and suggested a spot of insurance fraud to address the problem!

These guys returned my phone to me within 24 hours good as new. I felt they were honest, and I found the whole experience friendly and positive. (These are the guys just up from the Hope pub on the other side of the road). Use them!

I can't thank you guys enough for fixing my laptop. After initially taking the device to another company there was damage caused to components inside by them and I was told it wasn't repairable. The guys in this shop were able to repair the mother board, replace the components they broke and also fix the initial problem with the BIOS. it quite an expensive laptop and I can't thank these guys enough.

They kept me informed with phone calls on the progress of the repair as well as costs. An extremely fast service and incredible talent to repair what was seen caused by the previous company. If I'd have known of this place before I would have gone straight there and will do in future. The price is amazing also. They saved the day for me in a middle of a project.
Here's an addition to show quality of service.

When I went in to the shop I left my small screwdriver on the counter that I use to open up the back to show them the problem. They labelled this up for me and returned it when I collected my equipment. That is an amazing service and care for customers. I can't recommend this place enough. Thank you again!!

THIS place is SUPERB! Excellent and friendly service from everyone very chilled out but still hard working, brought in my laptop and had a seemingly "very serious problem" fixed in 3.5 hours! AMAZING service!
thankyou so much again guys I recommend highly!

I was in a spot of bother because my laptop broke down. Really helpful when I needed it.

Took my phone here to get it repaired after King of GSM did a complete and utter hack job at "repairing it" (whilst also stripping out the parts that did actually work!). Laptop supermarket were very friendly, did everything by the book, very professional. Cost of their services were very reasonable and their turn around time was phenomenally fast.

A full report was written for the repaired phone after and a 3 month warranty on the replaced parts. Very impressed with Laptop Supermarket. Would recommend to anyone needing a phone repair! Fantastic stuff. Thank you Laptop Supermarket!

I was in this shop recently and I had experienced the best customer service ever. I'm manager of 4 star hotel and I wish that my staff was so professional and turning any situation in good laugh. They repaired my laptop in a matter of hours. And the cost of the repair was reasonable. I'm very satisfied with them and I would recommend them to all my friends. I can't believe in this couple bed reviews after experiencing this. Happy owner of MacBook Pro. Thank you again Laptop Supermarket.

Great service and highly professional! I had a problem with my laptop and they told me it would take about one day to check/repair it, which worried me since I constantly need my pc for my studies. Anyway, Russ managed to fix it in just one hour!! I've definitely found my laptop doctor and I absolutely recommend it!

I was in this shop recently and I had experienced the best customer service ever. I'm manager of 4 star hotel and I wish that my staff was so professional and turning any situation in good laugh. They repaired my laptop in a matter of hours. And the cost of the repair was reasonable. I'm very satisfied with them and I would recommend them to all my friends. I can't believe in this couple bed reviews after experiencing this. Happy owner of MacBook Pro. Thank you again Laptop Supermarket.

Very good, prompt service. Fixed my Wacom tablet within a couple of days. Good notifications via text (I was at work and unable to answer my phone). Would definitely recommend.

Yesterday, I managed to run over my own phone at about 30 miles per hour (don't ask how!) I was desperate to try and recovery the baby photo's of my boy and went round many shops in Brighton, all of which said "it cannot be done." Then, spoke to a bearded genius at Laptop Supermarket (sorry, name has slipped my mind) who said he could do it. 2 hours later, I have all the photo's / videos back from a smashed up tangle of metal and glass - nothing short of a miracle. It cost £40 which is the best money I have ever spent

Brilliant and friendly staff, they repair my mac and replaced parts within a few days and definitely less than I expected to pay, as apple it self told me can not be fixed need to replace all new as it was badly liquid damaged, highly recomanded for relaible and good services.

These guys are brilliant! Our laptop died and it was a bit of an emergency to get the data off. They turned it around the same day for me and were honest with what was wrong and what my best options were. Highly recommend this company.

Bought a 3 year old iMac for £599. Beautiful machine. Perfect condition, all boxed up complete! Staff were incredibly knowledgable about it and very helpful indeed. Would definitely buy from them again!

I like the variety of laptops you offer. All good for people on budget who wants to have a good laptop