Digital Network Solutions Ltd provide a range of IT skills and services in the areas of Local Area Network support, Internet services, Telecomms and Database development. These can either be employed to manage a particular project, or for ongoing support and troubleshooting as required.We offer a free initial consultation visit, and are independent of any other manufacturers or distributors, so we can provide impartial advice on most technology related matters. Our Unique Selling Point is our ability to provide all the services an SME is likely to require under a single point of contact. We can do everything from fixing a dodgy PC to implementing a complete distributed mutlisite solution. We even have our own email, web and utility servers so if you need a change made to any part of your system, we can sort it quickly for you.
Served areas
- East Anglia and London
Highlights and features
- Outsourced IT Management
- Hosted Internet Services
- Spam Removal
- Video Conferencing
- Telephone Systems and CTI
Associations and certifications
- Microsoft Partners
- Dell Partners
- BCS Qualified Engineers
- Nortel SMB Data Qualified Engineers
Services
Small Business Server
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Systems Design, Installation and Support
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Design
Designing and implementing network systems for clients has been our bread and butter right from the start. Systems should be build with the optimal blend of speed, reliability, flexibility, cost and simplicity. Getting all this right takes not just experience but also the ability to listen to a client's requirement and ask questions/make suggestions in plain language. A good understanding of the client's business goals is key to making the system work in the right way.
Installation
After design the most important thing is to make the system reliable and fast to keep everyone happy and the support bills to a minimum. An important part of any installation is good documentation and training so we make sure this is carried out before even contemplating signing the job off as complete.
Support
We provide support either on a basic retainer, then pay as you go basis or as a fixed quarterly fee for access to our telephone support line. In addition to this, we provide your business with its own support website which contains all your system documentation, a means to track ongoing work and many more useful facilities. We also strongly encourage our clients to undertake a regular onsite healthcheck and/or shifts and changes visit.
Designing and implementing network systems for clients has been our bread and butter right from the start. Systems should be build with the optimal blend of speed, reliability, flexibility, cost and simplicity. Getting all this right takes not just experience but also the ability to listen to a client's requirement and ask questions/make suggestions in plain language. A good understanding of the client's business goals is key to making the system work in the right way.
Installation
After design the most important thing is to make the system reliable and fast to keep everyone happy and the support bills to a minimum. An important part of any installation is good documentation and training so we make sure this is carried out before even contemplating signing the job off as complete.
Support
We provide support either on a basic retainer, then pay as you go basis or as a fixed quarterly fee for access to our telephone support line. In addition to this, we provide your business with its own support website which contains all your system documentation, a means to track ongoing work and many more useful facilities. We also strongly encourage our clients to undertake a regular onsite healthcheck and/or shifts and changes visit.
Anti-Spam and Virus Filtering
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Reviews (1)
Patrick Peal
Tribe is one of the largest specialist PR agencies in the east of England and we live and die on the robustness and effectiveness of our IT. DNS have NEVER let us down we know we can rely on them for all our IT and telecoms needs. The real strength is that they work hard to understand how our business works and where we want to take the business; and then they build and deliver an IT strategy that helps us meet our business goals.
We're a risk-averse organisation so we don't rush headlong into the latest technologies until they're proven and robust. But we make full use of the IT to make sure it earns its living. DNS have developed their own solutions for anti-spam and offsite backups so we can get on with working for our clients, not administering our IT. It helps to have a good office manager who is our point of contact with DNS. In short, our IT rarely causes us any concern. It just keeps working well. What more could we want? Patrick Peal Managing Director Tribe
We're a risk-averse organisation so we don't rush headlong into the latest technologies until they're proven and robust. But we make full use of the IT to make sure it earns its living. DNS have developed their own solutions for anti-spam and offsite backups so we can get on with working for our clients, not administering our IT. It helps to have a good office manager who is our point of contact with DNS. In short, our IT rarely causes us any concern. It just keeps working well. What more could we want? Patrick Peal Managing Director Tribe