Practical, cost-effective service to clients…All of our staff are driven by this client-focused tradition. As a result we are trusted to ensure our IT Solutions & Services are tailored to each client’s specific situation and infrastructure and that each project outcome will be finished on time, to budget, and to your exact specifications.
Solutions which make a real difference…
Whether working with a small company, or undertaking an organisation-wide technology refresh programme, we never accept an assignment unless we believe we can make a positive, measurable difference, bringing immediate added value to your business.
The right team for the job…
We maintain a nucleus of consultants consistently able to deliver our core values and capabilities, complemented, when required, by specialist expertise from our extremely talented professional services department.
Experience…
We recognise the value of real experience and so retain and constantly seek engineers with a genuine depth of experience in the sectors where they operate. Our on-going, extremely stringent interview process guarantees we only recruit the best of the best, and our continuous personal development plans ensure our staff remain at the forefront of technology, giving you, the client, the reassurance that you are dealing with somebody who is the very best at what they do.
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For every business, the IT infrastructure is recognised as a critical and strategic component of their organisation, which is necessary for successful operation – something that the business cannot function without.
We recognise that all our clients are different. For this reason we’ve made sure that our IT support systems and practices are flexible enough to meet your exact requirements.
Our support contacts are made up of the following services:
Telephone and Email Support
Remote (Dial in) Support
Remote Monitoring
Onsite Support
Performance Reviews
Network Audits
The Client Portal
We recognise that all our clients are different. For this reason we’ve made sure that our IT support systems and practices are flexible enough to meet your exact requirements.
Our support contacts are made up of the following services:
Telephone and Email Support
Remote (Dial in) Support
Remote Monitoring
Onsite Support
Performance Reviews
Network Audits
The Client Portal
Remote Working We're experts in remote working and making sure all staff have access to what they need, wherever they are. Give us a call to discuss your requirements Contact us. Office 365 Mobilise your work force, work anywhere, at anytime, with nothing to maintain. We supply all the toners, all the parts and maintain the printer for you.
All of our staff are driven by this client-focused tradition. As a result we are trusted to ensure our IT Solutions & Services are tailored to each client's specific situation and infrastructure and that each project outcome will be finished on time, to budget, and to your exact specifications. Whether working with a small company, or undertaking an organisation-wide technology refresh programme, we never accept an assignment unless we believe we can make a positive, measurable difference, bringing immediate added value to your business.
We want to make sure that we provide the best possible solutions to our customers, this means spending time researching and testing products from various suppliers and only partnering with the suppliers who we know can add real value to our customers businesses. Once we've selected the right partners, we work hard to develop close relationships and to undertake in-depth technical and sales training, ensuring we have the necessary skills and knowledge to deliver maximum value to our customers.
As a successful, young and growing IT solutions provider we're always on the lookout for high calibre support staff to provide first-class IT services to our ever expanding client base. Our excellent reputation is largely due to the quality of people we employ. While we continue to grow and provide more complex solutions to our customers, so too must our team.
Below are the vacancies we currently have open. If you would like to be notified as soon as a vacancy becomes available, please sign up to our Job Notification service. Smart IT recognise the importance of developing young people through 'hands-on' training such as apprenticeships. Any apprenticeship vacancies we have available will be listed above.
Reviews (38)
Anne Smith
Feb 14, 2022
Anne Smith
Feb 10, 2022
Julie Carolan
Jan 31, 2022
Wendy Greenhow
Jan 12, 2022
Lex Adair
Jan 05, 2022
We use Smart IT for all of our IT needs across Tavistock Hospitality, including ( but not limited to, ) The Roker Hotel, Let There Be Crumbs, Poetic License Bar, Poetic License Distillery and S43 Brewery. Our account manager Sara is fantastic and regularly goes above and beyond for us, as are the service team who promptly and efficiently resolve the vast majority of our technical issues with ease.
Joseph Gonzalez
Dec 16, 2021
Tina Mcknight
Dec 08, 2021
Tina Mcknight
Dec 06, 2021
Donna Smith
Nov 26, 2021
Donna Smith
Nov 20, 2021
Roker Hotel
Oct 19, 2021
Oasis Community Housing
Oct 13, 2021
A. Burns
Sep 15, 2021
Evan Macdougall
Sep 06, 2021
Pauline Dunn
Aug 05, 2021
Janice Croft
Jul 18, 2021
The service and support Newcastle Disability Forum receive from Smart IT Support is second to none and it is delivered in a prompt, no-fuss and friendly manner. At no point am I ever made to feel that my questions and plea for assistance is foolish or unreasonable. Throughout the Pandemic the Smart It Support Team went above and beyond or reasonable expectations to ensure we were able to keep working.
Ian Nagel
Jul 07, 2021
We have used Smart IT for many years now and they always deliver a personal and professional service. Whether it is relatively straightforward problems which are handled remotely, or larger infrastructure projects which require them to be on site, we have always found them knowledgeable and easy to deal with.
Claire Boardman
May 06, 2021
Smart IT are a brilliant support- we have all levels of IT users within our organisation and it's never too much for them to assist our staff. They are always patient and able to explain things to staff in a way that they understand. I have personally found their communication to be great, they will contact you when they say they will and they always follow up to ensure they've solved the problem for you. I would definitely recommend Smart IT!
Claire Boardman
Apr 16, 2021
Smart IT are a brilliant support- we have all levels of IT users within our organisation and it's never too much for them to assist our staff. They are always patient and able to explain things to staff in a way that they understand. I have personally found their communication to be great, they will contact you when they say they will and they always follow up to ensure they've solved the problem for you. I would definitely recommend Smart IT!
Safety Systems
Mar 22, 2021
Julia Spencer
Mar 02, 2021
Jonathan Park
Dec 15, 2020
Belinda Wright
Dec 11, 2020
Linda Jones
Oct 20, 2020
I cannot recommend this company highly enough. SmartIT has given us an enormous improvement in quality of service & facilities compared to previous, more well-known providers. Queries are responded to efficiently & the excellent call handling equipment/software allows our small business to give great response times for our clients even when the office number cannot be answered.
Jemma O'Connell
Oct 12, 2020
Pat Harrison
Jul 16, 2020
The team at Smart IT are always cheerful and happy to help when I call them. They all exhibit a Can Do attitude and they set a high standard to which I for one strive to attain. I'm from an unrelated customer services team for a different company and I'm always impressed at their consistent level of service.
Wai Kong Yau
Nov 02, 2018
Malcolm I.
Sep 18, 2018
Malcolm Innes
Sep 18, 2018
Paul Baker
Dec 14, 2012
IT Support is underestimated in many businesses. Smart IT has provided our company with a comprehensive service. Without their help our companies productivity would have been affected on a number of occasions. They are a good local company with excellent work ethics. We are happy to recommend them to any other business.
Ray
May 19, 2012
Tony W.
Jan 25, 2011
We have been using Smart IT Support Limited since early this year. We were having real problems with our IT network and the support company that we were using. Smart IT was recommended to us by a business contact. Smart IT has completely re-installed our Business Server and IT network and solved all of our IT problems. Our network runs extremely smoothly and efficiently now under Smart IT's management.
Smart IT provides an excellent support contract both remotely and on site. They respond quickly and efficiently to all problems that arise and are always on hand for help and advice. Smart IT is currently designing our new website which you can view at www.pro-fixinstallations.co.uk. I would strongly recommend Smart IT Support Limited for your Business IT needs.
Smart IT provides an excellent support contract both remotely and on site. They respond quickly and efficiently to all problems that arise and are always on hand for help and advice. Smart IT is currently designing our new website which you can view at www.pro-fixinstallations.co.uk. I would strongly recommend Smart IT Support Limited for your Business IT needs.
Ultimate utility brokers Ltd
Smart IT are a fantastic organisation, we have been using them for just over 6 months and have never had any problems with the staff or the company. If i have any IT issues i ring my relationship manager who answers emails almost instantly and will inform the team of my issues, he always follows up with a phone call to make sure everything was sorted/ i was looked after well, which the answer is always yes. Thanks for all your help!
Ian Jolly
Roselyn Proud
Suzanne O'Connor
David Foster
Janice Cooper