I have over 35 years' experience in fixing computer and broadband issues and I can do repairs and upgrades, remove viruses, spyware and popups and I have had a lot of experience troubleshooting broadband connections as well. I am Northampton Trading Standards '5 Star' approved through the 'Buy with Confidence' initiative. I also don't charge for VAT saving you 20% over most other computer companies.I do a Healthcheck for £69 to help speed up your computer and will recommend anything else that will help. I am upgrading many computers to solid state hard drives now which are 10 times faster.
Served areas
- Northampton and surrounding villages
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During these testing times I still intend to keep fixing computers and yet safeguard my customers and myself. If you would prefer to bring your computer/laptop to me that is fine and I will disinfect it before giving it back to you. If you are nervous about plugging your computer back in I have done a guide and would be happy to talk you through it, it isn't as hard as it looks!
I have been fixing computers for over 40 years (it doesn't seem possible) and I am still fairly sane! I have concentrated on PC's over the last few years and have built up a lot of experience in fixing computers, networks and broadband problems. One of my main clients was a company called Excess Baggage which, unsurprisingly, handle excess baggage and left luggage at all terminals at Heathrow and Gatwick airports and at most of the London stations, and ship goods all over the world.I was almost solely responsible for their entire network, which covered over twenty sites including head office at Wembley and even an office in Scotland!
Broadband is the quickest way to connect either one, or several, PCs to the Internet and email. There are three ways of getting broadband depending on your requirements. Through a cable operator such as Virgin, though a phone line through companies such as BT, Talk Talk or Plusnet or through a 3G dongle.
We are always hearing about Viruses and Spyware in the press nowadays but how much of a risk are they? Things have changed a lot in the last couple of years. Recently viruses and spyware have become considerably more aggressive and if you use the internet or email without antivirus software the chances of not being infected are now very small.
Considering that most people realise the importance of backups it is amazing how few people actually have an effective backup policy. Just imagine if you lost everything on your computer as of now! How would that affect your working day, or even your private day? They did a survey in the USA which discovered that 80% of companies that lost all of their data went bust within months! Still feeling comfortable? I think that most people shy away from doing backups because they aren't too sure of the safest way of doing them.
Reviews (24)
SB
Jan 27, 2021
Got our laptop back up & running very quickly - a lifesaver as we have a teen trying to keep up with live online school lessons. And saved all our photos too! Lovely gentleman to deal with. We are very pleased with the service.
Business response
Thanks for the kind words and glad I could help.
Thanks for the kind words and glad I could help.
June Staughton
Jan 04, 2020
I lost everything on my computer when it crashed and was at a complete loss and desperate for some help. Alan was able to repair and reinstall everything, including everything that had been important to me. He was a very busy man but came as soon as he was able to fit me in. Thanks Alan for all your help. June
Jean Dadge
Dec 23, 2019
David Robinson
Dec 11, 2019
Alan has provided an impeccable service for our Company computer needs for many years. He is always very quick to attend our offices, assess what the issue is and rectify the problem on the spot, if possible, to get us up and running in the quickest time possible. His charges are also very competitive.
Geoff Brazier
Nov 11, 2019
Janet Clarke
Nov 11, 2019
Bernard Crathorne
Oct 26, 2019
Tony Boullemier
Jul 02, 2019
Martin Turton
Jun 21, 2019
Lisa McCorrie
Jun 07, 2019
Alan Howarth is a rare and precious amidst in a sea of computer repair pop ups! In an era where we have sadly lost so many trusted tradesmen - genuine service helpers, customer service and mature people with real experience under their belt; when I felt like anything outside a major retail chain was as risky as the old 'used car salesman' experience - Alan has renewed my faith again. Alan is a quiet, genuine, mature and gentle-man offering real service, knowledgeable skill, customer care and flexibility.
He is very adaptive and creative in his problem solving, with broad capabilities, a quiet confidence and has never yet been unable to save my day! He is very patient and kind with my ignorant and repeated questions (unlike many younger, speedy gonzales' who can make me feel very inadequate). Alan doesn't give up, leaving no stone unturned when working on a problem, with helpful suggestions and links if alternative routes are needed.
He is good at advising you honestly, putting your particular requirements/preferences uppermost, and speaking your language, whatever your tekkie level. Remote access is just THE BEST for when I can't get to Alan in person. I can highly recommend this competent and trustworthy, independent computer expert for his excellent computer support and problem solving service.
He is very adaptive and creative in his problem solving, with broad capabilities, a quiet confidence and has never yet been unable to save my day! He is very patient and kind with my ignorant and repeated questions (unlike many younger, speedy gonzales' who can make me feel very inadequate). Alan doesn't give up, leaving no stone unturned when working on a problem, with helpful suggestions and links if alternative routes are needed.
He is good at advising you honestly, putting your particular requirements/preferences uppermost, and speaking your language, whatever your tekkie level. Remote access is just THE BEST for when I can't get to Alan in person. I can highly recommend this competent and trustworthy, independent computer expert for his excellent computer support and problem solving service.
Jonathan Carr
Jun 01, 2019
Peter Kottler
Apr 20, 2019
We are elderly and totally computer illiterate. We have been using Alan for ten years or more to help us when we have a problem, or when our computer breaks down, or has a glitch that we don't understand. He always has the answer, comes promptly, and is very reasonable. We have recommended Alan to many of our friends. Pete and Maddy Kottler
Lisa McCorrie
Apr 02, 2019
Alan Howarth is a rare and precious amidst in a sea of computer repair pop ups! In an era where we have sadly lost so many trusted tradesmen - genuine service helpers, customer service and mature people with real experience under their belt; when I felt like anything outside a major retail chain was as risky as the old 'used car salesman' experience - Alan has renewed my faith again.
Alan is a quiet, genuine, mature and gentle-man offering real service, knowledgeable skill, customer care and flexibility.
He is very adaptive and creative in his problem solving, with broad capabilities, a quiet confidence and has never yet been unable to save my day! He is very patient and kind with my ignorant and repeated questions (unlike many younger, speedy gonzales' who can make me feel very inadequate). Alan doesn't give up, leaving no stone unturned when working on a problem, with helpful suggestions and links if alternative routes are needed.
He is good at advising you honestly, putting your particular requirements/preferences uppermost, and speaking your language, whatever your tekkie level. Remote access is just THE BEST for when I can't get to Alan in person. I can highly recommend this competent and trustworthy, independent computer expert for his excellent computer support and problem solving service.
Alan is a quiet, genuine, mature and gentle-man offering real service, knowledgeable skill, customer care and flexibility.
He is very adaptive and creative in his problem solving, with broad capabilities, a quiet confidence and has never yet been unable to save my day! He is very patient and kind with my ignorant and repeated questions (unlike many younger, speedy gonzales' who can make me feel very inadequate). Alan doesn't give up, leaving no stone unturned when working on a problem, with helpful suggestions and links if alternative routes are needed.
He is good at advising you honestly, putting your particular requirements/preferences uppermost, and speaking your language, whatever your tekkie level. Remote access is just THE BEST for when I can't get to Alan in person. I can highly recommend this competent and trustworthy, independent computer expert for his excellent computer support and problem solving service.
Bernard Crathorne
Mar 17, 2019
Pete and Maddy Kottler
Feb 19, 2019
We are elderly and totally computer illiterate. We have been using Alan for ten years or more to help us when we have a problem, or when our computer breaks down , or has a glitch that we don't understand. He always has the answer, comes promptly, and is very reasonable. We have recommended Alan to many of our friends.
David Robinson
Jan 29, 2019
Alan has provided an impeccable service for our Company computer needs for many years. He is always very quick to attend our offices, assess what the issue is and rectify the problem on the spot, if possible, to get us up and running in the quickest time possible. His charges are also very competitive.
Anthony Roberts
Oct 31, 2018
Charles Franklin
May 22, 2018
Alan Howarth Computer Support has provided excellent support both for my business and personal computers, printing and communication requirements over the last five years. Running your own business requires IT support that can be relied upon to be effective and efficient. With Alan Howarth Computer Services I have always been confident that the experience and back up for my business has been available at short notice and at good value. Since i retired in March 2017; Alan Howarth Computer Services has continued to provided excellent technical support and I continue to benefit from his expertise.
Greg Cowls
Jonathan Carr
Richard Cook, Dovercourt Interiors.
Alan was recommended to us by a colleague and setup a broadband network for us. He is very friendly and always responds quickly to our calls for help. If he is not available he has other engineers who can step into the breach. His years of experience certainly show in his standard of workmanship and we can thoroughly recommend him to anyone.
Kathy Hayma, Offsite Entertainment Ltd.
Alan has been supporting our broadband network for several years and has always given us very good service. He is always quick to respond to any problems we have and has set us up with a disaster recovery solution in case the worst happens. He has also updated our web site and has even produced adverts for us, in other words if he can possibly help us he will. We feel a lot happier when we know he is just a email or phone call away.
Stephen Bonner
Denise James