Brilliant PC Services

I have availed of the services Brilliant IT for a number of years. They pride a Profession and friendly service- @ a reasonable cost. They also, provide an after Sales service e.g. Icon on Computer which allows access (with owner's permission) to fix the problem. Marks 10 out of 10 awarded.

I have used Brilliant IT Services for approx 5 years, They built my desktop, repaired laptops, installed security etc., a go to professional and reliable service that you can rely on

I had a battery and charging related problem with my Lenovo Legion Y530 for over half a year, which unfortunately Curry's world and Lenovo couldn't fix as they couldn't source the replacement parts. Fortunately for me, I came across Brilliant IT Services who solved the issue for me in as little as 2 weeks with full transparency and updates regarding what parts they used and the fixes they implemented. In addition to this they picked up and returned the laptop using a courier which I found to be convenient.

I have used Brilliant IT Services for approx 5 years, They built my desktop, repaired laptops, installed security etc., a go to professional and reliable service that you can rely on

Thank you for continuous support for the last 15 years. Always been there when we need you. Immensely helpful and i would recommend Brilliant IT to any organisation.

Great company. Helped me to fix my laptop when HP insisted I needed a new motherboard. Brilliant IT helped me solve the problem without an expensive repair. Thank you for all of your help, good to know we have a professional IT repair service in Harlow.

Mike and his team have supported our personal and business IT systems for many years now and they have always provided a friendly and prompt service. Cost is always reasonable in relation to the work and support given. Its reassuring to know that if we do encounter any issues Brilliant IT are only a phone call away. I would not hesitate to recommend Brilliant IT to anyone. Many thanks Bob.

Helped me to fix my laptop when HP insisted I needed a new motherboard. Brilliant IT helped me solve the problem without an expensive repair. Thank you for all of your help, good to know we have a professional IT repair service in Harlow.

Please please avoid this company! I cannot begin to truly explain the terrible service I recently received! Long story short. - I was told by Mike, it would be a week repair, Brilliant IT had my laptop for nearly 4 weeks and they didn't repair it. - i had to chase this company to find out what was wrong with my laptop. After the first week passed.

I was told it would be another 2 weeks to order the part and fix. 2 weeks passed and I heard nothing. I phoned the following day and they didn't even know what happened to my laptop. Mike phoned me back an hour later and told me the part arrived and it was the wrong one.! So they had my laptop for 3 weeks and were just telling me this. Mike then told me my laptop couldn't be fixed. - I urgently needed my data off due to a university deadline, they charge 65 plus vat for a "full recovery" only to find out that a full recovery is only up to 100gb. - I got my laptop back after a month and had 100gb transferred off.

So decided to take it to another company to get the remaining data off. Only to be told that my hard drive was missing! I phoned Mike, who apparently forgot to put my hard drive back into my laptop. He then phoned me back an hour later and told me they had found it. If I hadn't had taken it to another company I would've completely lost all my data! Please please please do not put yourself through the stress of dealing with this company. There is nothing brilliant about this company.

Very good service. James sorted the problem effectively and now laptop works great. Would recommend to anyone needing pc or laptop repairs.

Happy with Brilliant IT's service. One of the things that I love is that you come the same day or the next day - I don't have to wait like a week. Very good response and knowledgeable! I will recommend to everybody. Many Thanks. Irene.

Very good service, someone you can trust. Thank you for all your help.

Very prompt, nice to know people who can sort out my PC issues as I get confused easily. Many thanks.

Very Good Service! Couldn't wish for a better service, came first thing today!

Pleased to say Brilliant IT are still providing us with an excellent service, now in a servicing and tuition capacity. They always answer their telephone promptly and visit really quickly if required. We really trust their integrity especially when it has been necessary to take one of our laptops to their workshop for further testing. If you want an honest, reliable and knowledgeable IT service we would thoroughly recommend you give them a try.

I have been using their services for over 10years and I am very pleased with their service and professionalism. If you call in the morning they will do their best to visit the same day. Some problems they can resolve over the phone. They 'built' my desktop PC to match my requirements and service it annually. I am just an amateur using my PC for home use and they are very patient in explaining things in straightforward terms.

Moreover unlike some other companies they do not take ages to repair items. I have recommended their services over the years to several friends and they also continue to use them.

Brilliant IT has been excellent in the service they have delivered to us. We have recommended Brilliant IT to many of our friends and colleagues and they have all praised the service. They are always available at short notice and have customer service second to none. I will continue to recommend Brilliant IT to all my friends.

Been a customer for 8 years and counting. Reliable and great service - I wouldn't go anywhere else. Friendly from the receptionist to the rest of the team. I could only recommend Brilliant IT in the highest regard. Fair prices and friendly service.

I wouldn't go to anyone else. Very satisfied. Brilliant IT is a company you can rely on. Thank you

Been using your services for 10 years now. Excellent service, will recommend.

Very good service. James sorted the problem effectively and now laptop works great. Would recommend to anyone needing pc or laptop repairs.

Reliable service. I got a call to let me know the chap was on his way. Fixed my poor PC and gave me good advice on what to do next time. 5 stars!