Including Screen Replacement, DC Socket Repairs, Battery Replacement, Keyboard, Hinge & Cover Repairs, Hard Drive issues. Our Engineers have the ability to understand a wide variety of problems and situations, and our focus is to make sure that customers pay as little as possible to have their computer problems resolved as quickly as possible - in many cases on the same day! Fast turnaround time with the majority of computers cleaned of viruses and spyware within 24 hours!
Services
DOT com SYSTEMS started life in 2001 supplying the public of Crook and the surrounding area with their PC requirements. We believed that we could bring the high levels of service and expertise expected by all our customers and this continues to be our aim. We are of the firm belief that the only way to succeed is to exceed our customer's expectations both in terms of value for money and service.
Reviews (15)
Alan Bewley
Jun 16, 2022
Once again Dot Com comes up trumps. My daughter's laptop had an issue with the internal battery. She needs it every day, and as a teacher, she is on it most nights till about 9pm. I took it to Andrew and he has breathed new life into it, plus a new charger. Very reasonable price. Its just good to know that they are there for all technical problems.
Alan B.
May 21, 2022
An absolutely first class service by Andrew & Michelle. I took my computer to them with "issues", and it was returned the following day, with a new hard drive & WiFi card installed. I cannot believe how fast the computer responds now. I wish that I had taken it to them years ago. Thank you Andrew. Brilliant!
Sem
May 19, 2022
Rebecca Ayre
May 11, 2022
Diana Apostol
May 06, 2022
I have been here two times when I had issues with my computer and both times the staff has been very helpful and friendly! I managed to solve the issues with my computer within a day! I totally recommend choosing this office if you have any technical issues you need fixed quickly and with total care! edit: 3 months later, the service from DOT com Systems has again saved me!
As always, the issues that I had were solved very efficiently and the staff was very friendly. As I have come here multiple times and have never been disappointed, I can definitely say that the service here is very reliable and trustworthy. Thank you!
As always, the issues that I had were solved very efficiently and the staff was very friendly. As I have come here multiple times and have never been disappointed, I can definitely say that the service here is very reliable and trustworthy. Thank you!
Rita Ueda
May 01, 2022
Alan Pearson
Apr 06, 2022
Dot Com Systems rescued me yet again recently, as they have many times over a number of years, mostly from my own mistakes. These have included - the most recent, which was a scam when I clicked on a link which completely locked my laptop, which Andrew unblocked, did a reinstall and - more importantly - saved all my data. Recovering another laptop - declared unrepairable by the insurance company - when I spilled a cup of tea on it, and installing a new drive on a slow running machine giving a huge boost in performance.
Plus several others. I have also had a great deal of useful advice from this highly skilled, efficient, knowledge and helpful company which I would recommend to anyone with technology problems.
Plus several others. I have also had a great deal of useful advice from this highly skilled, efficient, knowledge and helpful company which I would recommend to anyone with technology problems.
James Magee
Mar 03, 2022
Aj W.
Feb 22, 2022
I had accidentally managed to jam the USB receiver of my wireless mouse into my Chromebook and broken it, too, in the process, but when I tried to pull the receiver out myself, I couldn't manage to get any purchase on it, so I rang the store and took it along the same day. It was extracted in about a minute, and I wasn't even charged for the work.
I was told that the USB port looked OK, and this was correct: when I got home again, I popped the new receiver in the same slot and the new mouse worked perfectly straight away, no damage had been done to the port at all, thank goodness. Very happy with the work and the generosity.
I was told that the USB port looked OK, and this was correct: when I got home again, I popped the new receiver in the same slot and the new mouse worked perfectly straight away, no damage had been done to the port at all, thank goodness. Very happy with the work and the generosity.
Julie Malcolm
Jan 21, 2022
I can honestly say that I would recommend this company 100% to anyone who was having issues with their computer. My issue was for my memory stick that had decided to stop working. It held over 1,500 files. The Apple Store could not help at all. The gentleman who owned the store was so helpful. He recovered all of my data in around 20 mins and even transferred the data back to my computer.
All of this was completed for 20! I couldn't be more grateful. The owner was very polite and trustworthy and made me feel at ease in his shop the whole time that I was there. Thank you very much.
All of this was completed for 20! I couldn't be more grateful. The owner was very polite and trustworthy and made me feel at ease in his shop the whole time that I was there. Thank you very much.
Geoff Young
Jan 16, 2022
I went to the shop to ask about a possible repair to my I Pod Classic, which regrettably they don't do. In the course of the conversation I mentioned I was thinking of changing my laptop as it worked so slowly. Andrew suggested I consider replacing the hard drive with a SSD drive as it would speed up the laptop by up to 4 times as well as giving me double the memory.
The price was approximately a quarter the price of a replacement laptop. It took 2 hours for them to change the drive and upload the data onto the hard drive. The difference in my laptop is unbelievable. It works better than when I first purchased it. I am so pleased with the work they did for me and the service I received. I would recommend them.
The price was approximately a quarter the price of a replacement laptop. It took 2 hours for them to change the drive and upload the data onto the hard drive. The difference in my laptop is unbelievable. It works better than when I first purchased it. I am so pleased with the work they did for me and the service I received. I would recommend them.
Matthew P.
Nov 25, 2021
Dorlonco V.
Dec 23, 2020
Rob L.
Aug 14, 2020
Yvonne S.
Sep 20, 2019
I had a very sick laptop, just 15 months old and although it had been back to the shop I bought it from twice it was still very sick so I came to this place ready to say good bye but this man worked miracles in just 2 days. He knew exactly what was wrong and fixed it. Now I have a "new " laptop, so speedy I amaze myself every day that I struggled for so long before. Fantastic service, so friendly and so patient with the likes of me, a complete technophobe. Many, many thanks. PS I'm beating the opponents again with the speed.