We started small ourselves - as a one-man-band, when founder Thomas Jeffs began helping businesses in London with computer support. Thomas discovered he loved empowering businesses through technology, and turned his passion into a business. We opened an office in Kyiv, Ukraine to take advantage of the Ukrainian talent and opportunity. This greatly increased the scope of services that we provide to our clients. Since 1999, we've built on Thomas' philosophy of fun, friendly and reliable IT support in London to help over 500 businesses to get the most out of their technology.
Services
So in simpler terms, we don't just offer a great service; we have the solutions to your every tech problem. By Microsoft as a Gold Partner but also a corporate partner at the British Library business and IP centre. For all our clients to make sure that they can understand the importance and changes of technology.
ResponsibleIT is a stamp that we put on everything we do to ensure that we are a company for good. It helps guide our decision-making process as we embark on improving the world around us. It sounds preachy, we know, but that's the truth of it. We worked with Carbon Natural Britain to become Carbon Negative.
We cover a lot of services all in one monthly contract that has been specifically created for your business' budget and needs. We are a bit different from our competitors in the sense that we don't have a standard contract that we make our clients fit into, you create your requirements and we make a contract that supports that.
The way businesses use IT is always changing. Small businesses especially are moving to monthly managed services for infrastructure, back-up and cybersecurity. This service means that you pay a monthly, occasionally yearly cost, which can constantly be adapted to your needs and your business growth.
Reviews (12)
Valerij Grynkov
May 14, 2022
M. A. R. S.
May 10, 2022
Life savers! I was working on an important spreadsheet for most of the day when my computer suddenly froze. I had a deadline to meet that was only a few hours away so I contacted Lucidica IT and spoke to Ali. He was very professional, kind and knowledgeable and helped me to sort the issue and recover out my data meaning I managed to meet my deadline! Great guy who saved my day. Good company overall and would highly recommend. Thank you Ali!
Lily Pavicevic
Mar 31, 2022
Vlad Kyrgan
Nov 18, 2021
Oleksandra Voitenko
Nov 16, 2021
Nov 13, 2021
Jess G.
Nov 13, 2021
Vadym L.
Nov 05, 2021
Ruslana Ovcharenko
Nov 03, 2021
See
Dec 29, 2020
Efficient - Friendly - Patient We have been using Lucidica for nearly 5 years now and have always been impressed with the quality of service that we receive. They are super knowledgeable, extremely friendly, always helpful and we would happily recommend them to anyone! A special thanks to Leo and Evehnii for helping us for the migration! You guys have been AWESOME! Thank you!
Qype User Juzmcm
Jul 20, 2011
Qype User Shored
Jul 07, 2011
Lucidica has been providing our IT support in London now for some years, and I have been very impressed by their technical skill and knowledge, and especially their attention to service. They seem to really care about our staff, and talk in their language not techie speak. I'd recommend them for IT support for PC or Apple Macs, and mobiles like iPhone, Android or even Windows.
