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JustInspired Computer Services A friendly, family-run computer services business in Sittingbourne, Kent with over 20 years of experience in the the computer repair industry.

As a home-based business, our pricing is reasonable and we can offer flexible drop-off or pick-up times convenient to you, including after working-hours or over the weekend. We’re here to offer honest advice and help without the ‘technical jargon’ (unless you really want it!).
Highlights and features
  • Computer Repair & Upgrades
  • Mac Repair & Upgrades
  • Maintenance & Health-Checks
  • Data Recovery
  • Data Transfer & Wiping
  • Game Console Repair
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
Services
We offer repair services for all brands of laptops and desktops, including Dell, HP, Acer, ASUS, Lenovo, Alienware, and many others. Whether it's a custom gaming PC or a specialized industrial computer, just let us know the issue, and we'll tell you if we can assist. Our experience spans from modern gaming laptop repairs to restoring motherboards on older Windows 98 & XP systems that run specialized software for embroidery, CNC, and vehicle diagnostics.
Mac laptop repairs including broken screens, no power, not charging, crashing etc.
Liquid damage repairs on MacBook Pro & MacBook Air laptops.
SSD & RAM upgrades on applicable Mac laptops and iMac desktops. *see notes
Retrieving your files if your password has been lost or forgotten.
Firmware (start-up) password removal.
iMac repairs including no power, blowing fuses etc.
Component-level board repairs on MacBook and iMac motherboards.
Regular health checks, cleaning, and servicing are essential for keeping your computer in optimal condition. Don't settle for slow performance, noisy fans, overheating, or the risk of data and equipment loss. Establishing a computer maintenance routine can help prevent expensive repairs or data loss from component failures caused by excessive heat. Make it a priority to maintain your PC or Mac!
Reviews (47)
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Tom Williams
Aug 12, 2024
Network Video Recorder stopped working. Repaired in a flash. Fast efficient service with very competitive price. Been using this service for years and I have never been disappointed. Many thanks. Tom W
Hugh Champneys
Aug 11, 2024
Good quality work and a quick turnaround. Very reasonable pricing for the work will be going back again to get my laptop cleaned.
Paul Mackie
Jul 15, 2024
Julian gave me sound advice and was very professional and specific on what the issue was with my Dell PC. He fixed the motherboard and gave a competitive price and the work was done over night Thank you Julian and I will be using your services again if need to do so in the future
Aaron Pudney
Jul 04, 2024
Friendly, fast and efficient kept in contact through out, I would definitely use again for any future problems, updates or servicing
Ac Clients Ac Clients
Jul 04, 2024
Excellent service - speedy weekend repair - great price! Highly reccomended, thank you.
Ife Odesola
Jun 27, 2024
I went to him to clean and repair my ps4 for the first time. It was sorted within 24hrs fantastic service and good communication, no complaints at all. i 100% recommend!
Jack
Apr 19, 2024
Superb service all round, I'm very happy with the help upgrading my PC. Definitely would recommend!
Megan Lanning
Apr 15, 2024
Julian is extremely efficient, very fairly priced and my laptop is in perfect working order again - thank you so much! It's like I have a completely new laptop! I would 100% recommend this service.
Christine Heathfield
Apr 11, 2024
Problems with slow processing on old device and needed to set up new laptop. Julian provided fast turnaround: setting up the new laptop, recommended software that was more efficient (and free!) and improved functionality of the old device. Would highly recommend for expertise, integrity and speedy, friendly service.
Connor Brown
Mar 19, 2024
I recently entrusted JustInspired, specifically Julian, with a laptop repair, and the service I received was nothing short of exceptional. From the outset, Julian was remarkably quick to respond, addressing all my concerns with ease and making me feel well-informed and comfortable throughout the process. His friendly demeanor turned what could have been a stressful situation into a pleasant experience.

What truly set this service apart was not just the flexibility in pick-up and drop-off times, accommodating my schedule perfectly, but also Julian's commitment to transparency. At each step of the repair, he sent me links for the parts needed, along with photos and videos detailing the issues and showcasing the repairs in progress. This level of openness and communication is rare and greatly appreciated, as it allowed me to see exactly what was being done to my laptop and why.

I can't recommend JustInspired enough to anyone in need of reliable, high-quality laptop repair. Julian's dedication to customer service, coupled with his technical expertise, truly makes a difference.
Rachel Streatfield
Mar 08, 2024
I've used Julien a fair few times and can honestly say he does not disappoint, he is honest and fair with his prices and explains everything with you thoroughly after repair. I've recommended to a few of my friends and they have all mentioned the same. Keep up the great work! Thanks again Julien!
Louise Evans
Mar 07, 2024
Excellent service from a family run business. I had a problem when my laptop was returned. Julian dealt with it immediately to my satisfaction. I would recommend this company.
Colin Shaw
Mar 04, 2024
I have used this very knowledgeable and thorough Computer engineer on several accasions over the past 3 years and each time he has successfully fixed my problems and advised me on future ways to get out of trouble. I would not hesitate to recommend Justinspired computed services to all in need.
King Cook
Mar 03, 2024
Amazing, replaced HDMI port on Xbox cleaned and returned. Done quickly professionally without breaking the bank. Will defiantly use again, highly recommended
Karen Hunt
Feb 11, 2024
Julian is a superstar. I arrived at his door with a laptop that had been ripped apart by someone who advertised themselves as being an IT professional, but very clearly wasn't! I was upset & worried that all my data had been lost, not to mention all the damage caused to my laptop. Julian got straight to work and within 24 hours he had confirmed he'd been able to save my photos/data.

Such a relief! A few days later, after Julian had ordered the necessary parts needed to repair it, I collected my laptop and it works like new again. Fantastic! Highly recommend Julian - brilliant service. Thank you.
Stephen Appleby
Feb 01, 2024
Had my HDMI port changed over on my Xbox, cleaned and even replaced the thermopaste as it was rock hard and needed replacing. Amazing work and would highly recommend.
Danielle Jiggens
Dec 15, 2023
Took my work laptop in to Justin and was desperate to have it back up and running. He diagnosed and fixed within 48hrs. Great service and the whole laptop was thoroughly cleaned before giving back to me. I would highly recommend. Honest, professional and fast.
Sarah Bourne
Dec 03, 2023
I cannot recommend Just Inspired computer repairs enough. The communication was excellent, as was the price & I was able to get a convenient date and time to repair our daughter's laptop that suited her needs during her exams. This is the 2nd time we've used this company & we wouldn't go to anyone else, as I have full trust in Justin & his repairs.
Warnaka Dias Pannilaratne
Nov 20, 2023
Great service and Julian was very professional and careful with my laptop. He replaced my laptop's display and now its good as new. Highly recommended.
Comets Gs
Oct 17, 2023
Imac was suffering with a failing hard drive, as it turned out, quickly fixed and now faster than at new. Good correspondence, updates and pricing. Ged.
Kt B.
Oct 12, 2023
Great service and communication from Julian. He went above and beyond to fix my Playstation 5 as the problem turned out to need more parts than initially thought. I'll be back to Julian for any computer or console repairs I need in the future.
Andrew Myatt Saxblower
Sep 20, 2023
I had some help from Justin as my new LG TV didn't have a VGA Point on back of TV like my old one. Justin recommended I get a VGA to HDMI power cable, it arrived so plugged it in I can now view my CCTV on my TV Thanks Justin
Ivan Kostadinov
Sep 09, 2023
Professional service and friendly attitude! I received excellent explanation and even short video about what exactly the problem with my laptop is. Julian fix it successful. For me he is the right person between many others in this branch. Thank you Julian, Justinspired! Sincerely, Ivan
Train Man
Aug 09, 2023
Prompt efficient service at a reasonable price. Justin is also gives invaluable advice on laptops. Justin is your first stop if your laptop needs fixing.
Ken Medwyn
Jul 07, 2023
Excellent customer journey. Had two laptops repaired recently. Good communication, detailed feedback with photos/video and advice. Repairs carried out quickly at competitive rates. Highly recommended.
Alan Norley
Jun 28, 2023
Julian's work is exemplary. There is clear dialogue about what needs to be done and what cost this will entail. Work is done promptly and to a very high standard. Not only are repairs done effectively, the resultant outcome represents an improvement on the quality of the item concerned. I would thoroughly recommend Just inspired to anyone needing advice on IT matters or urgent repairs.
Jason Reed
Jun 12, 2023
I cannot thank or praise JustInspired enough. For someone as computer illiterate as I am, I was helped endlessly and with patience and courtesy. Went above and beyond to give me a quick turnaround too. Full marks and will definitely be back. highly recommended!
Mariella Williams
Mar 15, 2023
Just Inspired are very knowledgeable and so helpful. Helped me identify the issues with my gaming computer and offered various options to fix or retrieve data. Highly recommend.
Crissy Chandler-Smith
Jan 24, 2023
After a problematic couple of weeks with my PC doing what it wanted and constantly turning off it finally gave up. I took it to JustInspired to see if they could do anything for me but was not holding out much hope. I am so glad I did, after a couple of days I picked it up and not only does it run better than it ever has but all my files were saved. The price for the work was very good, would not hesitate to use them again if needed.
Bridget Cork
Jan 18, 2023
My experience with Justinspired. Julian is friendly and knows his stuff and respects your 'stuff'. He fixed my laptop which then worked for another 10 years and now it's died, he has helped me move everything onto my new laptop. Pricing is very reasonable. Call Justinspired if your computers are acting up and save yourself from computer nightmare hell lol.
Mark Houghton
Jan 08, 2023
Julian diagnosed and resolved the issue with my PC in a very short space of time. Parts ordered and installed at a reasonable cost. Would be my first choice for any PC related issues moving forward. Thanks again Julian.
Peter Colmer
Aug 12, 2022
Not for the first time, Julian has brought my ancient HP desktop back from the dead. This time it was a loud bang, a flash of light and a wisp of smoke from the back along with an ominous burning smell Surely the end of the road? Nah. Julian thrives on a challenge. 3 days later it's ready to pick up fixed and ready to go with all files intact. I am mightily impressed and very grateful!
James Greetham
Jun 13, 2022
Very professional and helpful! No job too much of a problem, have windows 98 tower PC for retro gaming and it developed power issues, parts were hard to get hold of but Julian managed to source the necessary parts and get my old PC working perfectly! Will use again when required and wound highly recommend!
Andrew Maybourn
Aug 19, 2021
Julian has repaired a Desktop computer and upgraded a Laptop for me in the last 3 days. The work was carried out quickly and at very reasonable cost. I would not hesitate to use Julien again or to recommend his services which are first class in every respect. Andy Maybourn. Positive Responsiveness, Quality, Professionalism, Value. More
Vera Icon
Feb 28, 2021
Was searching for MacBook Pro upgrades in Instagram and they had some great info. I live in the states but they were able to chat with me about several ideas and suggestions for free! Thanks for taking the time to talk to me and point me in the right direction. Fantastic customer service. Positive Responsiveness, Quality, Professionalism, Value. More
Curtis Tilbury
Jun 20, 2020
My laptop frazzled in the middle of editing some important client films. I did not know where to turn when my data was not covered by my warranty. Luckily I found JustInspired on Google, they came highly recommended and rightly so. JustInspired are easy to deal with, friendly, highly professional and above all very quick. I highly recommend Justinspired if you are in a similar computing situation as they are brilliant!
Rosanna Gilmour
Jan 12, 2020
Thank you Julian! I (stupidly) formatted my hard drive not knowing that would wipe everything. Julian didnt promise he could restore my data, but said he would try and wouldn't do anything destructive so if he couldn't help I could take it elsewhere and he could recommend where else I could go. Amazingly he has restored it! He also let me drop off and pick up late in the evening and completed it over the weekend before he went away. He wouldn't take extra money for this (though I managed to slip tiny bit extra). Highly recommend speaking to him if you have any computer issue.
John Twiselton
Jun 13, 2019
This is the second time I have used Justinspired. Their quality of work, professionalism are excellent. Their costing was very fair. On both occasions they adhered to their promised turnaround times. I have no hesitation whatsoever in recommending them. The first job they did for me was to replace a faulty hard drive and they managed to retrieve all the data which I thought was lost.

I will definitely use them again. They were initially recommended to me by the head of IT at a local grammar school. The second time Justin replaced my hard drive with a SSD. Which has improved the computer speed dramatically. i have also signed up for Justin's secure back up. I would recommend Justin without hesitation to anyone.
Andy
Jun 11, 2019
Julian was highly recommended to me, so i took my daughters laptop to him for repair, he kept me informed about the repair options, and gave quick and professional advice Would certainly recommend and use his services again.
Jazhara
May 31, 2019
Julian helped me remote with a problem on my PC and my internet/network connection. He sorted the problem out and the issue was fixed super fast and very professional. Great service, I highly recommend just inspired.
Just Passing Through
Apr 11, 2019
My Toshiba laptop wouldn't power up. Due to past experiences, I was somewhat reluctant to get it serviced (sometimes taken advantage of and over charged). However, Julian's home business had so many great reviews I thought I'd try it - and I'm glad I did! Excellent customer service - laidback and without a lot of technical talk. Very honest too. He got back to me to report it was beyond reasonable repair (would be too costly) and when I ask him what I owed him - "Nothing"! He only charges if he can repair it. Exceptional service and I will definitely use him in the future whenever needed.
Jack Lazenby
Jan 07, 2019
Julian fitted a new screen to my laptop which had been playing up for over a year. Not only did he reply promptly to any queries, but he also updated me when the replacement screen wasn't going to arrive as quickly as anticipated. The work itself has been done brilliantly, and he even gave my laptop an extra deep clean across the board which was much appreciated, and at no extra cost! Would recommend them any day of the week.
Lewis Glover
Jan 06, 2019
Honestly could not be happier with the service from justinspired. Not only did they fix my mac, but they also upgraded it and it now runs faster than ever. I am so pleased that they managed to do all this and keep everything the same from before the fix. Also a great price. Cannot recommend enough.
C. Jones
Mar 06, 2018
Nothing but the best work. He is always ready and quick to give the best, most viable, most applicable, most useful, and accurate answer possible. I have had a few emergencies that I have needed to call upon him and he comes through every time. He has saved me, my work, my clients, my job, and my business. Gives great advice and even offers excellent remote support. Cannot recommend enough.
Lisa Knight
Feb 03, 2018
I have been using the services at JustInspired for many years now. Julian is always so helpful, quick to reply, able to provide sound advice and always does a brilliant job. I feel I have received outstanding service all at a very reasonable price. I always have and always will continue to recommend Julian and his services. He is first class Thank you
Robert Vanstan
May 17, 2016
I have used Julian for the past 4 years and wouldn't go to anyone else. I have my desktop serviced once a year and have never had any problems. Service is always prompt and competitively priced. Would fully recommend.
Nigel Sharpe
Dec 28, 2015
I have been a very satisfied customer of JustInspired for some years, and have many dealings with Julian over that time. The last was very recently, where I bought the a purpose made gaming PC. Julian and his trusted side-kick Richard gave time and excellent advice and I was very pleased to see that the whole process of getting a new PC worked like a charm.

The day I ordered it the new PC it took a week to complete and this included waiting for delivery and transferring a lot of data. The day I collected the PC, we where up and running the same day. Julian has always served me well, and I normally succeed in getting through on the telephone very quickly and the he talks me through any repairs (I am now referring to previous machines) which has given me much more confidence in understanding the various insights of a PC.

The whole process is easier and more "human" than going to Curry's or PC Specialist. The "build your own PC" approach worked well for me and Julian completed the work with excellent results. But I suppose the best thing about the whole experience is that I enjoyed it - it is pleasurable (not always true about online ordering these days). I have been using JustInspired for a number of years from my latest "app crash", through to upgrades and servicing.

I have used a number of other companies out there but JustInspired are the only ones that I trust. They are highly professional, trustworthy with an in depth knowledge and are very reasonable in price. I would highly recommend them.