A friendly, family-run computer services business in Sittingbourne, Kent with over 20 years of experience in the the computer repair industry.
As a home-based business, our pricing is reasonable and we can offer flexible drop-off or pick-up times convenient to you, including after working-hours or over the weekend. We’re here to offer honest advice and help without the ‘technical jargon’ (unless you really want it!).
As a home-based business, our pricing is reasonable and we can offer flexible drop-off or pick-up times convenient to you, including after working-hours or over the weekend. We’re here to offer honest advice and help without the ‘technical jargon’ (unless you really want it!).
Highlights and features
- Computer Repair & Upgrades
- Mac Repair & Upgrades
- Maintenance & Health-Checks
- Data Recovery
- Data Transfer & Wiping
- Game Console Repair
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
We offer repair services for all brands of laptops and desktops, including Dell, HP, Acer, ASUS, Lenovo, Alienware, and many others. Whether it's a custom gaming PC or a specialized industrial computer, just let us know the issue, and we'll tell you if we can assist. Our experience spans from modern gaming laptop repairs to restoring motherboards on older Windows 98 & XP systems that run specialized software for embroidery, CNC, and vehicle diagnostics.
Mac laptop repairs including broken screens, no power, not charging, crashing etc.
Liquid damage repairs on MacBook Pro & MacBook Air laptops.
SSD & RAM upgrades on applicable Mac laptops and iMac desktops. *see notes
Retrieving your files if your password has been lost or forgotten.
Firmware (start-up) password removal.
iMac repairs including no power, blowing fuses etc.
Component-level board repairs on MacBook and iMac motherboards.
Liquid damage repairs on MacBook Pro & MacBook Air laptops.
SSD & RAM upgrades on applicable Mac laptops and iMac desktops. *see notes
Retrieving your files if your password has been lost or forgotten.
Firmware (start-up) password removal.
iMac repairs including no power, blowing fuses etc.
Component-level board repairs on MacBook and iMac motherboards.
Regular health checks, cleaning, and servicing are essential for keeping your computer in optimal condition. Don't settle for slow performance, noisy fans, overheating, or the risk of data and equipment loss. Establishing a computer maintenance routine can help prevent expensive repairs or data loss from component failures caused by excessive heat. Make it a priority to maintain your PC or Mac!
Reviews (47)
Tom Williams
Aug 12, 2024
Hugh Champneys
Aug 11, 2024
Paul Mackie
Jul 15, 2024
Aaron Pudney
Jul 04, 2024
Ac Clients Ac Clients
Jul 04, 2024
Ife Odesola
Jun 27, 2024
Jack
Apr 19, 2024
Megan Lanning
Apr 15, 2024
Christine Heathfield
Apr 11, 2024
Problems with slow processing on old device and needed to set up new laptop. Julian provided fast turnaround: setting up the new laptop, recommended software that was more efficient (and free!) and improved functionality of the old device. Would highly recommend for expertise, integrity and speedy, friendly service.
Connor Brown
Mar 19, 2024
I recently entrusted JustInspired, specifically Julian, with a laptop repair, and the service I received was nothing short of exceptional. From the outset, Julian was remarkably quick to respond, addressing all my concerns with ease and making me feel well-informed and comfortable throughout the process. His friendly demeanor turned what could have been a stressful situation into a pleasant experience.
What truly set this service apart was not just the flexibility in pick-up and drop-off times, accommodating my schedule perfectly, but also Julian's commitment to transparency. At each step of the repair, he sent me links for the parts needed, along with photos and videos detailing the issues and showcasing the repairs in progress. This level of openness and communication is rare and greatly appreciated, as it allowed me to see exactly what was being done to my laptop and why.
I can't recommend JustInspired enough to anyone in need of reliable, high-quality laptop repair. Julian's dedication to customer service, coupled with his technical expertise, truly makes a difference.
What truly set this service apart was not just the flexibility in pick-up and drop-off times, accommodating my schedule perfectly, but also Julian's commitment to transparency. At each step of the repair, he sent me links for the parts needed, along with photos and videos detailing the issues and showcasing the repairs in progress. This level of openness and communication is rare and greatly appreciated, as it allowed me to see exactly what was being done to my laptop and why.
I can't recommend JustInspired enough to anyone in need of reliable, high-quality laptop repair. Julian's dedication to customer service, coupled with his technical expertise, truly makes a difference.
Rachel Streatfield
Mar 08, 2024
Louise Evans
Mar 07, 2024
Colin Shaw
Mar 04, 2024
King Cook
Mar 03, 2024
Karen Hunt
Feb 11, 2024
Julian is a superstar. I arrived at his door with a laptop that had been ripped apart by someone who advertised themselves as being an IT professional, but very clearly wasn't! I was upset & worried that all my data had been lost, not to mention all the damage caused to my laptop. Julian got straight to work and within 24 hours he had confirmed he'd been able to save my photos/data.
Such a relief! A few days later, after Julian had ordered the necessary parts needed to repair it, I collected my laptop and it works like new again. Fantastic! Highly recommend Julian - brilliant service. Thank you.
Such a relief! A few days later, after Julian had ordered the necessary parts needed to repair it, I collected my laptop and it works like new again. Fantastic! Highly recommend Julian - brilliant service. Thank you.
Stephen Appleby
Feb 01, 2024
Danielle Jiggens
Dec 15, 2023
Sarah Bourne
Dec 03, 2023
I cannot recommend Just Inspired computer repairs enough. The communication was excellent, as was the price & I was able to get a convenient date and time to repair our daughter's laptop that suited her needs during her exams. This is the 2nd time we've used this company & we wouldn't go to anyone else, as I have full trust in Justin & his repairs.
Warnaka Dias Pannilaratne
Nov 20, 2023
Comets Gs
Oct 17, 2023
Kt B.
Oct 12, 2023
Andrew Myatt Saxblower
Sep 20, 2023
Ivan Kostadinov
Sep 09, 2023
Train Man
Aug 09, 2023
Ken Medwyn
Jul 07, 2023
Alan Norley
Jun 28, 2023
Julian's work is exemplary. There is clear dialogue about what needs to be done and what cost this will entail. Work is done promptly and to a very high standard. Not only are repairs done effectively, the resultant outcome represents an improvement on the quality of the item concerned. I would thoroughly recommend Just inspired to anyone needing advice on IT matters or urgent repairs.
Jason Reed
Jun 12, 2023
Mariella Williams
Mar 15, 2023
Crissy Chandler-Smith
Jan 24, 2023
After a problematic couple of weeks with my PC doing what it wanted and constantly turning off it finally gave up. I took it to JustInspired to see if they could do anything for me but was not holding out much hope. I am so glad I did, after a couple of days I picked it up and not only does it run better than it ever has but all my files were saved. The price for the work was very good, would not hesitate to use them again if needed.
Bridget Cork
Jan 18, 2023
My experience with Justinspired. Julian is friendly and knows his stuff and respects your 'stuff'. He fixed my laptop which then worked for another 10 years and now it's died, he has helped me move everything onto my new laptop. Pricing is very reasonable. Call Justinspired if your computers are acting up and save yourself from computer nightmare hell lol.
Mark Houghton
Jan 08, 2023
Peter Colmer
Aug 12, 2022
Not for the first time, Julian has brought my ancient HP desktop back from the dead. This time it was a loud bang, a flash of light and a wisp of smoke from the back along with an ominous burning smell Surely the end of the road? Nah. Julian thrives on a challenge. 3 days later it's ready to pick up fixed and ready to go with all files intact. I am mightily impressed and very grateful!
James Greetham
Jun 13, 2022
Very professional and helpful! No job too much of a problem, have windows 98 tower PC for retro gaming and it developed power issues, parts were hard to get hold of but Julian managed to source the necessary parts and get my old PC working perfectly! Will use again when required and wound highly recommend!
Andrew Maybourn
Aug 19, 2021
Julian has repaired a Desktop computer and upgraded a Laptop for me in the last 3 days. The work was carried out quickly and at very reasonable cost. I would not hesitate to use Julien again or to recommend his services which are first class in every respect. Andy Maybourn. Positive Responsiveness, Quality, Professionalism, Value. More
Vera Icon
Feb 28, 2021
Was searching for MacBook Pro upgrades in Instagram and they had some great info. I live in the states but they were able to chat with me about several ideas and suggestions for free! Thanks for taking the time to talk to me and point me in the right direction. Fantastic customer service. Positive Responsiveness, Quality, Professionalism, Value. More
Curtis Tilbury
Jun 20, 2020
My laptop frazzled in the middle of editing some important client films. I did not know where to turn when my data was not covered by my warranty. Luckily I found JustInspired on Google, they came highly recommended and rightly so. JustInspired are easy to deal with, friendly, highly professional and above all very quick. I highly recommend Justinspired if you are in a similar computing situation as they are brilliant!
Rosanna Gilmour
Jan 12, 2020
Thank you Julian! I (stupidly) formatted my hard drive not knowing that would wipe everything. Julian didnt promise he could restore my data, but said he would try and wouldn't do anything destructive so if he couldn't help I could take it elsewhere and he could recommend where else I could go. Amazingly he has restored it! He also let me drop off and pick up late in the evening and completed it over the weekend before he went away. He wouldn't take extra money for this (though I managed to slip tiny bit extra). Highly recommend speaking to him if you have any computer issue.
John Twiselton
Jun 13, 2019
This is the second time I have used Justinspired. Their quality of work, professionalism are excellent. Their costing was very fair. On both occasions they adhered to their promised turnaround times. I have no hesitation whatsoever in recommending them. The first job they did for me was to replace a faulty hard drive and they managed to retrieve all the data which I thought was lost.
I will definitely use them again. They were initially recommended to me by the head of IT at a local grammar school. The second time Justin replaced my hard drive with a SSD. Which has improved the computer speed dramatically. i have also signed up for Justin's secure back up. I would recommend Justin without hesitation to anyone.
I will definitely use them again. They were initially recommended to me by the head of IT at a local grammar school. The second time Justin replaced my hard drive with a SSD. Which has improved the computer speed dramatically. i have also signed up for Justin's secure back up. I would recommend Justin without hesitation to anyone.
Andy
Jun 11, 2019
Jazhara
May 31, 2019
Just Passing Through
Apr 11, 2019
My Toshiba laptop wouldn't power up. Due to past experiences, I was somewhat reluctant to get it serviced (sometimes taken advantage of and over charged). However, Julian's home business had so many great reviews I thought I'd try it - and I'm glad I did! Excellent customer service - laidback and without a lot of technical talk. Very honest too. He got back to me to report it was beyond reasonable repair (would be too costly) and when I ask him what I owed him - "Nothing"! He only charges if he can repair it. Exceptional service and I will definitely use him in the future whenever needed.
Jack Lazenby
Jan 07, 2019
Julian fitted a new screen to my laptop which had been playing up for over a year. Not only did he reply promptly to any queries, but he also updated me when the replacement screen wasn't going to arrive as quickly as anticipated. The work itself has been done brilliantly, and he even gave my laptop an extra deep clean across the board which was much appreciated, and at no extra cost! Would recommend them any day of the week.
Lewis Glover
Jan 06, 2019
C. Jones
Mar 06, 2018
Nothing but the best work. He is always ready and quick to give the best, most viable, most applicable, most useful, and accurate answer possible. I have had a few emergencies that I have needed to call upon him and he comes through every time. He has saved me, my work, my clients, my job, and my business. Gives great advice and even offers excellent remote support. Cannot recommend enough.
Lisa Knight
Feb 03, 2018
I have been using the services at JustInspired for many years now. Julian is always so helpful, quick to reply, able to provide sound advice and always does a brilliant job. I feel I have received outstanding service all at a very reasonable price. I always have and always will continue to recommend Julian and his services. He is first class Thank you
Robert Vanstan
May 17, 2016
Nigel Sharpe
Dec 28, 2015
I have been a very satisfied customer of JustInspired for some years, and have many dealings with Julian over that time. The last was very recently, where I bought the a purpose made gaming PC. Julian and his trusted side-kick Richard gave time and excellent advice and I was very pleased to see that the whole process of getting a new PC worked like a charm.
The day I ordered it the new PC it took a week to complete and this included waiting for delivery and transferring a lot of data. The day I collected the PC, we where up and running the same day. Julian has always served me well, and I normally succeed in getting through on the telephone very quickly and the he talks me through any repairs (I am now referring to previous machines) which has given me much more confidence in understanding the various insights of a PC.
The whole process is easier and more "human" than going to Curry's or PC Specialist. The "build your own PC" approach worked well for me and Julian completed the work with excellent results. But I suppose the best thing about the whole experience is that I enjoyed it - it is pleasurable (not always true about online ordering these days). I have been using JustInspired for a number of years from my latest "app crash", through to upgrades and servicing.
I have used a number of other companies out there but JustInspired are the only ones that I trust. They are highly professional, trustworthy with an in depth knowledge and are very reasonable in price. I would highly recommend them.
The day I ordered it the new PC it took a week to complete and this included waiting for delivery and transferring a lot of data. The day I collected the PC, we where up and running the same day. Julian has always served me well, and I normally succeed in getting through on the telephone very quickly and the he talks me through any repairs (I am now referring to previous machines) which has given me much more confidence in understanding the various insights of a PC.
The whole process is easier and more "human" than going to Curry's or PC Specialist. The "build your own PC" approach worked well for me and Julian completed the work with excellent results. But I suppose the best thing about the whole experience is that I enjoyed it - it is pleasurable (not always true about online ordering these days). I have been using JustInspired for a number of years from my latest "app crash", through to upgrades and servicing.
I have used a number of other companies out there but JustInspired are the only ones that I trust. They are highly professional, trustworthy with an in depth knowledge and are very reasonable in price. I would highly recommend them.