iRepair

I went from having a very dead, very broken phone to one that looks and runs like a brand-new iphone XS MAX in about an hour and a half. Service was really great and the cost of fixing the phone was unmatched by any other Newcastle shop services. I will always return here in future if and when I need repairs doing.

Honest, Quick and expert. they use original and high quality materials. very friendly staff and kept me updated during repair time. I even had a courtesy mobile phone until my phone was fixed. I highly recommend the Phone Shop. A++++

Had a new battery fitted to my iPhone today while I waited. Service was superb and the chap could not be more helpful. As I am Visually Impaired, he also fitted a new screen saver for me. Superb service at a great price too. This guy is "Top Dog" and will never go anywhere else in future.!0/10!

Had a new battery fitted to my iPhone today while I waited. Service was superb and the chap could not be more helpful. As I am Visually Impaired, he also fitted a new screen saver for me. Superb service at a great price too. This guy is "Top Dog" and will never go anywhere else in future. !0/10!

A very good service. When I came in with my phone they very quickly identified the issue, quoted the price and highlighted possible issues with the repair. The repair took the exact amount of time they estimated it would and they were very prompt in letting me know when it was fixed. As they had identified at the beginning, because of a dent in the frame of my phone, the new screen I needed wouldn't sit quite in place but they have told me they can easily reset it if there are future issues.

This plus the 3 month warranty, their willingness to hold onto my phone longer until i could come to collect it and the fact that my phone works great again mean I am a very happy customer.

Smashed my iPhone XR screen on a night out. Staff were friendly, knowledgable and the repair was done within the hour. Left with a brand new screen, screen guard and case - fully protected at a fair price. Would highly recommend these guys!

Took my iphone 7 in as was completely dead. The member of staff was very helpful and told me it was probably the LCD screen or battery. I left it with them. Within a few hours had a call to say all done. When they handed back the phone I said how much do I owe you and they said no charge. They took the phone apart and found some loose parts which they sorted. Brilliant service, 100% recommend.

We have been using iRepair for the past few years after having a bad experience with another phone shop and we haven't looked back since! The staff, professional service, knowledge, range of stock and best of all the prices are a few reasons why we have recommend this shop to everyone whom have also been impressed. Thank you Zed for your amazing service throughout the years, We love visiting your shops!

I am usually very accurate with my gadgets but having my iPhone dropped recently (totally unresponsive screen and weird black and white stripes all over it), I thought I am in need of a good repair company. This shop (iRepair) has come with some good reviews online and location was convenient too so I thought I'd give it a go. To be honest, hearing some dreadful stories about phones being totally screwed or repair fees being ridiculous I went there with mixed feelings. and boy, I am so glad I did! Reception was very friendly and efficient both in terms of diagnostics (they were immediately able to identify that no inner sensors were damaged but screen just needs to be replaced) as well as enquiring about general condition of the phone and any previous repairs done.

They also didn't charge me in advance as they wanted to make sure first they can fix the problem (which I believe is very good practice) and they did tell me the exact time the phone will be ready for collection (which again is great as I had a very busy day and just could not sit around waiting). Best part it was fixed the very same day! My work/ life/ schedule is all in my phone (as I guess for the most of us) so it was a big relief to know no data was lost, it can be sorted and sorted quick.

So I left it with them at 10am and it was done by 2pm. Brilliant! Charge was reasonable, considering they only use 5* quality parts for repair. I was also able to pick up a genuine apple spare phone charger much cheaper than the official retailer's price (a nice bonus). The telephone was working like clock since and looked clean too. Anyway, I am one happy customer and trust me, I don't regularly give 5 stars but seems like this small, family run business DOES value their customers and reputation.

I hope they will stay the same way as I had few experiences previously as once great company let itself down with poor customers service later. Keep on doing great work guys and thanks again for top service.

I’ve used this shop many times over the years and would highly recommend them to anyone. Without a doubt he is the man to go to if you need a repair, a replacement or a professional opinion. The customer journey is absolutely on point, he’s nailed it. From the moment you send a message to the job completing. He’s quick to respond, honest, diligent and extremely professional.

Fast and friendly service from a skilled technician. Battery replacement on Macbook Pro done right in front of me in only a few minutes. Faster and HALF the price Apple charge for the same spec unit. Thoroughly recommended!

I appreciate you going out of your way to accommodate my demands and address my issues. My macBook is working as good as new now! Thanks a lot

Got my galaxy s9 charging port fixed here. Great Service and price! Thanks

I used this shop many times and I can vouch for their unparalleled honesty! Just got my phone repaired here for half the price quoted elsewhere.

I've used this shop many times over the years and would highly recommend them to anyone. Without a doubt he is the man to go to if you need a repair, a replacement or a professional opinion. The customer journey is absolutely on point, he's nailed it. From the moment you send a message to the job completing. He's quick to respond, honest, diligent and extremely professional.

I love using this shop as each time it becomes more and more clear of their honesty and smoothness in dealings. My galaxy s20 charging port was repaired swiftly and professionally.

Took in my water damaged ps4 console here upon the recommendation of a friend and was extremely impressed at the overall service. Thanks

Thank you Zayed for the excellent service and after-care advice.

By far the most genuine, honest, professional and best pricing phone shop. I'd only use these guys. Everywhere else I was advised and quoted something totally different.

Thank you so much for saving my money with the honest advice and guidance. Best regards.

Absolutely fantastic service: super quick, really professional and even fixed an extra problem I hadn't expected them to fix. They gave excellent advice and did the whole thing really quickly! If you're looking to repair your iMac, look no further!! (and that's saying after having tried quite a few places unfortunately)

Great service & reasonable price fixed my phone screen in no time at all

Fixed my screen on my phone done brilliant job and i would definitely recommend this shop to anyone

Friendly service. Amazingly fast and super value!
Saved me an insurance claim on my iPhone

Excellent fast and friendly service recommended to anyone needing repairs.

Very friendly, courteous and knowledgeable. He gave me 2 repair options for my phone and explained the difference. Highly recommended.

A breath of fresh-air amidst the crowded phone repair shops that are mostly rude, unprofessional and can barely communicate. I read the Yell reviews and decided to drive all the way from from Alnwick to get my tablet repaired. Not only was the repair completed earlier than stated but they put on a screen protector for free and charged me £5 less than the cheapest quote I received. Looking forward to my next interaction with them!