Your IT systems will be effortlessly managed and monitored leaving you to focus 100% on running your business.Our team and partners deliver a unique offering, providing expert solutions for your business and organisation. Founded in 2013 to meet the growing demand from the UK’s SMEs for integrated technology solutions including telecoms, IT support, cyber-security and digital transformation.
Our mission is to provide worry-free information technology as a service and we started after seeing a gap in the market for a simpler pricing model and responsive customer experience. Based near Halesworth we are well situated to delivering onsite hardware installation and support to businesses and individuals across Norfolk and Suffolk from Norwich to Ipswich and the Suffolk Coast.
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Services
Managed IT Support
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Our technical team are skilled working with a range of systems, from server administration, desktops, laptops and workstations, virtual machines and mobile devices. We also manage network equipment including routers, network hardware including switches, wireless access points, firewalls and proactively keep your infrastructure operating.
Virus and Spyware Removal
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We not only recommend antivirus and endpoint protection we can remove spyware when you’ve been infected and files have been compromised, in some cases remotely. We start by isolating your system and then backing up data before cleaning it up.
Ransomware can cause major issues with data encryption which sometimes requires data recovery. We can advise on the best solution for you after diagnosing your system.
Ransomware can cause major issues with data encryption which sometimes requires data recovery. We can advise on the best solution for you after diagnosing your system.
Data Management, Backup & Recovery
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Our data recovery partners R3 are experts in disk recovery from hard drives, SSD and removable flash as well as virtual machines and servers.
We recommend using Acronis for your backup requirements and deploy it for your organisation.
Our consultants can recommend a suitable backup and disaster recovery plan for you.
We recommend using Acronis for your backup requirements and deploy it for your organisation.
Our consultants can recommend a suitable backup and disaster recovery plan for you.
Managed Cloud Services
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Cyber security
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Ensuring you have secured all areas of your IT assets is vital to avoid being breached. Passwords are the weakest link after human resources which is why we’ve partnered with Keeper Security to provide our clients a comprehensive enterprise grade cyber security solution for password and record management. A fully encrypted multi platform application provides highly secure storage for your all important passwords, credentials and financial records.
IT Consultancy
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We can work with you to define an overall IT strategy and policies and procedures for your business. Advising on the most suitable hardware to use, to finding the right software application our consultants are experienced and knowledgeable IT partners. Along with making plans and preparations for disasters and mitigating risk we consider your complete IT operation and potential vulnerabilities and improvements.
Reviews (3)
Jinnie Barham
Jan 07, 2024
For many years, Lucis Consulting has provided comprehensive IT support, developing our company websites and managing all our business systems. Their service has been exceptional—prompt, efficient, and reliable. They excel at troubleshooting and have even provided training on our IT infrastructure, including our new phones. We highly recommend them.
Benny Cardwell
Jan 19, 2022
Todd Pitcher
Jan 14, 2021