Rapid IT Support Kent. Managed IT Services & Consultancy for Small and Medium Businesses in Kent. Spend less time worrying about IT Support and more time on your business!We understand how much stress IT issues can cause, which is why we have one of the fastest response times of any UK IT Support Provider.
We also appreciate that not all businesses operate 9-5, which is why we have people available around the clock to keep your network up and running 24/7.
At BCS, we aim to stay on top as the go-to IT services company in Kent. Our mission is to offer first-class support around the clock, to deliver technical excellence, and to exceed our client’s expectations each and every day.
Served areas
- Kent
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Reviews (21)
Donald Collins
Jan 21, 2022
Critical: Professionalism Don't have much to say but I have applied to this company a few times and they turned down my applications and when I look at how talented I am and where I am working I think they are prejudice against people or color. I am all set and I would never apply to this firm again for any part time jobs.
Bryce Sanaa
Nov 21, 2021
LostSoul
Aug 23, 2021
Jason Desrochers
May 17, 2021
Carl Brownlie
Oct 13, 2020
Marek D.
Oct 07, 2020
Tim K.
Sep 11, 2020
Dawn Ingram
Aug 06, 2020
Taylor M.
Jun 22, 2020
Don't bother putting "tickets" in, they take days to respond, even to the most simple requests. For example, I put a ticket in at 9:00 a.m. to fix a printer connection. Around 3:00 p.m. I would have to reach out, as they never fix a problem without you following up. Someone would hop on my computer and then wouldn't be able to figure it out. then would proceed to tell me that I never had access to the printer and there is nothing they can do when they set me up to the printer in the first place.
That is how ridiculous this service is. I placed a ticket in as urgency on a Monday and it took me 6+ emails (some to supervisors), 4 phone calls and 4 business days to have someone handle it. Would not recommend.
That is how ridiculous this service is. I placed a ticket in as urgency on a Monday and it took me 6+ emails (some to supervisors), 4 phone calls and 4 business days to have someone handle it. Would not recommend.
Adriana Smith
Jan 30, 2019
David Jarman
Jun 09, 2018
Eddie Ether
Feb 08, 2018
WOW do not hire this company! They are currently the 3rd party IT for my company and what a mistake it was for us to use them. Usually we don't even call them unless we need administrator access because they can not figure out ANYTHING. Most of the time when we put in a "ticket" it takes them so long to respond that we just figure out how to fix it on our own because we can't just do nothing all day.
And there call processing is horrendous! We went with the phone system they suggested and they still can figure out what's wrong with it! Please I'm begging you don't hire them, there is NO doubt you will regret it I guarantee.
And there call processing is horrendous! We went with the phone system they suggested and they still can figure out what's wrong with it! Please I'm begging you don't hire them, there is NO doubt you will regret it I guarantee.
Steve Martin
Jan 14, 2017
We have used BCS since 2003 and have always found them professional and very supportive. When an IT system fails, it's incredibly stressful so good support is critical and we get that with them. Their engineers are friendly and the turnover of staff is low, so consistency of service remains at a good level. I would recommend their service to others.
Carrie Malone
Lynda Davis
Lorraine Williams
Quex Park
Donna Shorter
Kerry Didwell
Sabbie Tage
Over the years I have worked with companies who use BCS for their IT needs such as networks, computer systems, email, back up solutions and general IT training .. I supply digital marketing so we have had common clients over the 16 years I have known of them. They don't try to out tech you with confusing jargon and always supply a solution in a couple of hours maximum.
The team are extremly knowledgeable, helpful and super efficient and I wouldn't hesitate to recommend them to a small start up or to a larger company that require a secure network over various sites. Great Team... Great Support...
The team are extremly knowledgeable, helpful and super efficient and I wouldn't hesitate to recommend them to a small start up or to a larger company that require a secure network over various sites. Great Team... Great Support...
Mark Fishlock