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IT Specialists IT Specialists provide IT support, computer repair and data recovery to business and homes. We are one-stop-shop for all your computer needs. If you are looking to buy a new Apple Mac or PC desktop or laptop, please visit our shop where you will find a wide range of computers and peripherals.
Highlighted services we do in our repair shop:

All Apple product support and repairs including MacBook, MacBook Air, MacBook Pro,iMac, MacMini- running slow, OS upgrade, storage upgrade, boosting the speed, liquid damage repairs, crack screen repair/ replace, device not powering ON, logicboard repair and many more.

All PC/Laptop repair- virus cleanup and optimisation, speeding up, back up set up and support, screen repair, data recovery for clicking hard drives, data migration to new PC/Laptop, email issues troubleshooting,
WiFi network for businesses and Home- Whole place WiFi – Installing and configuration of Mesh WiFi enterprise Network

Mobile Phones and Tablets repair- water damages, crack screen, battery replacement,

CCTV and Alarm system -installation and support- Ring Door Bells, HikVision CCTV, Visonic Alarm system- installation and support
Highlights and features
  •  locally based workshop, Emergency work, on-site support
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Services Windows PC Repair
Mac Computer Repair
Business IT Solutions
Cloud Backup Solutions
IPhone & IPad Repairs
Cable & Wireless Networking
Virus Removal & Optimisation
Website Design
Software Tuition
Home Automation
Established in 2004 with over 10,000+ happy customers in Richmond, Kew, Chiswick, Sheen, Barnes and accross London. We offer One-On-One tuition for all the most popular software on the market as well as group tuition for businesses.
IT Specialists is a high performance IT Solutions Company dedicated towards resolving problems and future proofing our clients technology infrastructure accross computers, mobiles and tablet devices. Our goal is to enable clients to experience swift and effective resolutions to their day to day technology issues.
Have you deleted or corrupted your files? Or has your hard drive failed and you worry that you can't get your valuable data back? We deploy a multitude of Lab grade recovery methods to ensure that all possible data is recovered.
Become a VIP Business Customer with our Business IT Support Services & Business IT Repair Services. Here at IT Specialists we offers a bespoke services ranging from small Businesses to large Enterprises. Virus removal, System Speed up, AntiVirus software installation and business grade firewall setup.
Protect your all valuable data including documents, photos, videos and music from deletion, hard drive failures and fires by using our cloud backup solutions. Best of all you can access your data securely from anywhere when needed. Once we have set up your PCs, Macs, Tablets and Mobile Devices, you can place your mind at ease as our Cloud Backup system is busy at work protecting all your valuable Files, Music, Photos and documents. All your data automatically and continuously back up online and stay protected.
Reviews (34)
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Kirby Consulting
Jun 05, 2022
Professional and speedy service. Urgently needed to replace a laptop battery and it was done within 2 days (including the time taken to order the battery). Cannot comment on price competition, as urgency and location were my deciding factors, but the efficiency of service outweighed saving a few pounds. Highly recommend IT Specialists,
Kirby Consulting
Jun 01, 2022
Professional and speedy service. Urgently needed to replace a laptop battery and it was done within 2 days (including the time taken to order the battery). Cannot comment on price competition, as urgency and location were my deciding factors, but the efficiency of service outweighed saving a few pounds. Highly recommend IT Specialists, Kew
Ph
May 29, 2022
A great shop and people. Not only can they be relied upon, but their specialists are willing to go the extra mile to accommodate specific customer requirements. Competent, punctual, communicative, and pleasant. Down to earth and nice. Prices are reasonable, definitely less than what I initially expected. I definitely recommend this place.
Gregory Hudson
May 22, 2022
Fantastic service by skilled & professional technicians. Highly recommended & good value for money
Andrea Black
May 16, 2022
The experience was so good and I was given honest and great advice. They were able to fix my old MacBook and installed a new hard drive and managed to transport all my data successfully which is amazing as I didn’t have any backup for my huge catalogue of songs and files. I highly recommend the expertise of the specialists at this great shop. A big thank you to George and the team.
Andrea Black
Apr 30, 2022
The experience was so good and I was given honest and great advice. They were able to fix my old MacBook and installed a new hard drive and managed to transport all my data successfully which is amazing as I didn't have any backup for my huge catalogue of songs and files. I highly recommend the expertise of the specialists at this great shop. A big thank you to George and the team.
Jonathan R.
Mar 22, 2022
Very good service. Efficient, professional and friendly. Always helpful and trying to find solutions and explain the position as clearly as possible. I am very happy to recommend the team. Thank you for all your help - the laptop and computer are working well again!
David Neville
Mar 11, 2022
George and his team of excellent technicians have served me well again. Always happy to help however small or challenging the task appears, and for someone like myself who is technically challenged, their help is always much appreciated. Would always recommend them.
David Neville
Mar 11, 2022
George and his team of excellent technicians have served me well again. Always happy to help however small or challenging the task appears, and for someone like myself who is technically challenged, their help is always much appreciated. Would always recommend them.
Jonathan R.
Mar 06, 2022
Very good service. Efficient, professional and friendly. Always helpful and trying to find solutions and explain the position as clearly as possible. I am very happy to recommend the team. Thank you for all your help - the laptop and computer are working well again!
Elizabeth Byrne Hill
Dec 31, 2021
Its Kew is a terrific asset to Kew - and probably further afield. I have had very positive experience and all engineers are most helpful in diagnosing and sorting problems
Claire Bethel
Dec 13, 2021
Excellent service provided by IT Specialists - were very helpful in addressing a hardware failure and trying to put everything back as it was afterwards. I would readily recommend them.
Claire Bethel
Dec 08, 2021
Excellent service provided by IT Specialists - were very helpful in addressing a hardware failure and trying to put everything back as it was afterwards. I would readily recommend them.
Andrew Howard-Smith
Nov 16, 2021
They were very good, knowledgeable and helpful as ever. I have used them for a long time and I will continue to use them. A very good service and polite in a no nonsense way.
Andrew howard-smith
Nov 09, 2021
They were very good, knowledgeable and helpful as ever. I have used them for a long time and I will continue to use them . A very good service and polite in a no nonsense way.
Laura Antalffy
Aug 06, 2021
Every time I take my laptop to this place I am blown away by how easy it is. They are always friendly, they take the time to understand your specific needs, and discuss all the options that you have, even if you are a total technophobe like me. I have had a general cleanup of my laptop, they have helped me with a virus problem, and have changed my hard drive as well. Each time I think my laptop is beyond help they return it to me as good as new!
Preslava Pavlinova
Oct 12, 2020
Thanks to the amazing professionals there, my computer functions like brand new, all my data was fully recovered and I have no more blue screen clashes appearing on the display in unexpected times! Highly recommend their services as well as Reasonable prices! Thanks again guys!
Alban Clarke
Sep 27, 2020
Very good service displayed with helpful staff. Good to know that I can get in touch should any problems arise though.
Anne Zachary
Jun 25, 2020
I can trust this establishment completely with my computer knowing they will repair if possible or advise on new equipment if necessary. The service is fast and reliable. Questions are answered helpfully so that I learn more.
Emily Judge
Jan 13, 2020
Great service. Rapid turn around. Good technical advice. Fair pricing.
Jeremy Titchen
Nov 11, 2019
I would confidently recommend these guys having had so many positive experiences
Eileen Vasey
Sep 12, 2019
Over several years I have found them very helpful and efficient in dealing with computer problems.
Paul Tebbutt
May 15, 2019
Top quality, speedy repair for a reasonable price. I was kept informed throughout the process - diagnosis, parts ordering & replacement. Very trustworthy team and I would 100% use them again.
Liam Hayes
Apr 17, 2019
Always rely on George and his team to support by business with all IT needs. Fast and efficient and always very professional and friendly.
Jan Carpenter
Just picked up my repaired iPad after my son broke the screen again. Thanks for the great service
Amanda Honeybourne
Really high friendly expert customer levels which resolved our set up problems completely, with the added bonus of useful advice on how to improve our PC's performance in the future.
Ulla Parker
The service has been very good and they are approachable and get things done quickly.The remote access system fixing problems on my computer is excellent
Ellis Thornwood
Fantastic friendly and efficient service, very knowledgeable, most importantly TRUSTWORTHY and HONEST, this has got to be the best computer shop in the west of London by far. I won't take my laptop anywhere else from now on.
Penelope Stanley
ITS have given us great service for many years, from repairing Gin-damaged laptops to ensuring good wifi coverage for awkward spaces in our home and garden office. They are always prompt, friendly and professional.
Sonya F.
We have been using IT Specialists for a number of years for troubleshooting and repairs to existing laptops and PCs, as well as the build of new PCs. And when repairs were required, our options were always carefully explained - but we were never pressured into any particular solution. As a result, we have come to trust IT Specialists implicitly and would happily recommend them to any prospective customers.
Vivek Patel
Great customer service and incredible service. Would recommend to anyone having any computer/phone issues.
Melissa Wright
I have been using IT specialists for my personal IT needs and also for my small business for a number of years.In this ever 'tec' reliant world we live in where everyone wants solution to their IT problems immediately I have found them to be very reliable and knowledgable. They always respond promptly and have always found solutions to any crisis I may be facing. Importantly they are very trustworthy and I would recommend.
Alex Mackay
Good service, reasonable price. My 10 year old I-Mac needed a new power supply unit which ITS sorted out within a couple of days.
Alaine McDonald
Thanks George for fixing my Mac and recovering my data. I recommend IT- Specialists in Kew to anyone!!!