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North East IT Support I offer the best locally owned computer repair, operating system support and network support service in the North East. I provide computer/laptop repairs and IT support to all the towns in Durham, Newcastle upon Tyne, Sunderland, Darlington, Northumberland & Middlesbrough. I'll come to your premises or you can drop your equipment of at mine, I charge no call-out fee so you don't have worry about calling me out. I can work remotely or at your premises. I offer a comprehensive professional computer service for all your domestic and small business needs.

What happens if your dedicated IT support isn't immediately available on the day or you don't have dedicated IT support? This is where I lead because I am open every day and provide a convenient and effective service with flexible working hours for you. I know it's frustrating to have a slow computer or laptop, call me and I'll make your computer fast and reliable. I work with brands from HP, Lenovo, Dell, Samsung, Sony, Acer, Asus, Zoostorm, Fujitsu, Macbook and and many more and I fix all kinds of problems with them. I am a skilled and experienced desktop engineer. I'll be there for you whether it is to resolve any IT issues you may be facing.

I can fix problems with login in to Windows, programs and services, forgotten passwords, operating system and computer crashing/freezing, laptop broken screens. I'll fix problems with your email address not being able to work/sync properly on Outlook or problems viewing it on the web browser. I'll configure your email and calendar on Outlook and ensure that it synchronises between your PC/computer, laptop, phone and tablet. I'll repair problems with your PC or laptop like not being able to power on, bugs and glitches like switching to lock screen or not being able to click start menu to open, screen flickering and hard drive failures, unable to view/open files or programs. I'll diagnose and fix problems with processors/CPUs, graphics cards/GPUs, memory/RAM and hard drives/HDDs or SSDs. I'll fix problems not being able to connect or print to printers and problems connecting to and sharing between computers on the network. I'll install hardware drivers, and reinstall operating systems for you. I can install third-party software or write scripts to perform tasks for you like backup for example.
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North East IT Support is a sole trader business operated by a skilled and experienced system administrator, I offer a wide range of services from PC repair, device management to software support and Apple Mac support

I accept credit/debit card, bank transfer and cash payments

I provide an honest and friendly service
I won't use technical jargon and I'll talk to you comprehensibly
I listen carefully to our customers and give our advice
I provide excellent customer service as I keep you updated on what I'm doing or planning
I'll tell you if I make mistakes
I won't over-charge you
I keep your information completely confidential
I'm open to your thoughts and ideas for feedback
Reviews (16)
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Erwann Ferchaud
Sep 23, 2020
Very professional, took the time to pick up my laptop, dust it and brought it back the same day. Completely satisfied, my laptop hasn't been that quiet in a long time. Trust him with your eyes closed
Ella Bains
Jun 02, 2020
Eamonn really knows his stuff, he is extremely professional, gets to the heart of the problem and his charges are very reasonable and transparent. I would not hesitate to hire him again, brilliant service!
Brian Slinn
Mar 11, 2020
I was very pleased to find Eamonn. He has been a big help for me. He has updated my PC and a laptop from Windows 7 to Windows 10 and transferred all my old stuff,too, This has been a big success. Additionally he has provided top technical assistance with a previous issue which two other IT guys had been unable to resolve.
Martin Cunningham
Feb 07, 2020
Had a problem with my laptop, menu screen locked me out and demanded password which, had never been set by me. Eamonn came to my house, and reinstalled my software, made my laptop run far more quickly than before, and saved me money compared to a certain chain store who wanted machine for a week, and more money.
Rachel Brown
Nov 22, 2019
I had a laptop that was constantly going into blackscreen and startup repair, it wouldn't start Windows. I called North East IT Support and Eamonn had a look at it for me. Repaired it and everything works fine now, thanks for the great service. Polite and respectful, would call again for any other computer problems.
Peter Brad
Nov 11, 2019
Fast, friendly and very informative service. I was having difficulty with a new build for my gaming pc and could not get the startup process working. After a couple of attempts Eamonn persisted and got it working. I'll be using his services again whenever I have issues with my PC in the future. Highly recommended!
Jamie Ryans
Aug 20, 2019
North East IT Support extended the range of my wireless network, there were a few problems getting it setup to work but Eamonn came back to resolve the problem.
Laura Brown
Mar 17, 2019
The engineer helped me with my slow Internet connection, he was friendly, informative and professional. I'd go to them again for any support in the future.
Millie Robson
I needed a new computer as my all-in-one was running very slowly and a secure way of being able to connect to my network at my workplace from home. They got me a new router and I was impressed at the level of skill the they used to setup the router for me and enabled a secure connection, the engineer configured my devices at home to connect to my work network and I was happy about the work they did for me.
Charlotte Rowe
Got my email account working on Outlook and fixed my Bluetooth adapter connection. Fantastic! Thanks for the help
Simon Ward
I received very valuable advice and support from Eamonn, he is always polite professional and punctual, nothing is too much trouble, i highly recommend his services to anyone
Mark Wright
All the support I've received from North East IT Support has been really friendly, helpful and quick! Would reccomend
Joseph Cooke
My HP laptop was smashed as it was snagged of the table. North East IT Support came to my house and replaced the outside casing and hard drive for me. Had to reinstall the system as the shock damage to the hard drive had made it dysfunctional. They fixed it quickly and I got all my applications back running on it; it was worth repairing due to the expensive price I bought it for. I hope that it never falls of the table again, but thanks to the engineer who sorted it out for me.
Gareth Turner
If you don't want the costs of your own IT department, North East IT Support have a solution for you. There is just one man doing the job but he's cheaper than other services I've consulted. I used North East IT Support to install and configure a network for me for on two floors of an office building
Tom Jones
Fast Response. If I have an IT issue, I receive communication quickly and I am called within an hour to rectify the issue. I would highly recommend North East IT Support
Darren Kyle
I needed some network storage and a new router for an engineering business and I hired North East IT Support to do the job for me. I wanted to be able to connect to my work network to access my storage from home and they did it for me for an affordable price, they're friendly and happy to explain processes to me, I don't feel like they're just trying to sell me stuff like with some larger companies. I'm satisfied with their service and would hire them again to solve any other problems I have with my computer.