Our offerings encompass both business and residential IT support, managed services, computer repairs, and maintenance. We specialize in Wi-Fi installations, even extending to outdoor setups for garden offices. Our assistance covers the tech landscape in North Norfolk, and we're located in Holt. Our approach is deeply personalized, involving in-person visits to homes or businesses. Additionally, we're known for our sought-after home tuition service. Whether you're navigating a new iPad or configuring a fresh printer, count on us for guidance. Our commitment to dependability and integrity shines through in our customer reviews. If you're facing any computer issues, don't hesitate to reach out to us. Your solution is just a call away!

Served areas

Sheringham, Cromer, Holt, North Walsham, Aylsham, Mundsley, North Norfolk,

Highlights and features

Laptop Repair / Desktop Repair
Business Support Packages
Managed Services
Data Recovery & Back Up
Remote Support
Microsoft 365
Sales
Wifi & Internet Issues
Virus and Spyware Removal

Payment methods

Cash, Debit cards, Credit cards, Mobile payments

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Business Services Report

We provide a full business IT service including security, helpdesk support for employees, procurement, liaising with 3rd party companies, Microsoft 365 tenant management and VoIP services.

Repairs Report

Equipped with our specialized and fully equipped workshop, we possess the capability to resolve any problem at hand. Our extensive background of over two decades involves not only assembling computers but also skillfully identifying and repairing an array of issues.

Data Recovery Report

In the event that you've experienced data loss from your hard disk drive, whether due to malfunction, cessation of operation, or disruptive noises, we are here to offer our assistance. Your valuable photos, files, financial records, and cherished music might have seemingly disappeared. These represent your memories, your means of living – essentially, your life. Recognizing the emotional toll this can take, we empathize with your situation and are committed to providing support.

Amanda Thwaits

Mar 11, 2024

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Excellent service! I needed a new laptop battery and iPhone screen, and the team was both efficient and quick, so I wasn’t without my gear for more than a couple of hours. The price was also the best I found. Thank you!

Clive Scowen

Dec 12, 2023

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These folks are incredibly helpful. When I forgot my charger at home, they sold me a second-hand one at a fraction of the cost of a new one, even though they had new ones in stock. They've also replaced screws in the bottom of my laptop twice, completely free of charge. It's rare to find a business that offers this level of assistance without charging anything!

Gareth Gabriel

Jan 03, 2022

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Always very helpful. Ross and his team always goes out of there way to help out. Highly recommended.

Gareth Gabriel

Jan 02, 2022

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Always very helpful. Ross and his team always goes out of there way to help out.

Tim Jarrett

Oct 04, 2021

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Friendly, polite, efficient and patient with a bemused customer who had managed to delete his own photos!

Tim Jarrett

Sep 06, 2021

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Friendly, polite, efficient and patient with a bemused customer who had managed to delete his own photos! Thank you Ross.

C. Bedford

Jun 30, 2021

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I came to Norfolk connected with not a straightforward job at all: three holiday lets and my house all on the same site to provide Wi-Fi to all as a hard wired replacement to my current unreliable arrangements. Monday morning the following week Ross was here with his team and wired right through a group of 300-year-old Barns no trouble. Nothing was too much trouble, Ross is very personable and communicative. I am very, very happy

Andrea Loakes

Jun 10, 2020

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Absolutely brilliant! I would thoroughly recommend Ross/Norfolk Connected Computer Services. My laptop is soooooo fast whereas before I thought it was beyond repair. Reasonable prices and Ross is very easy to talk to.

Sheilah Coates

Mar 16, 2020

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Excellent service from Ross on laptop & printer problem. I would not hesitate to recommend him & use again. So much easier to explain a problem on a home visit & luckily he has plenty of patience!

Andrea Loakes

Feb 10, 2020

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I would thoroughly recommend Ross/Norfolk Connected Computer Services. My laptop is soooooo fast whereas before I thought it was beyond repair. Reasonable prices and Ross is very easy to talk to.

Sheilah Coates

Feb 08, 2020

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Excellent service from Ross on laptop & printer problem. I would not hesitate to recommend him & use again. So much easier to explain a problem on a home visit & luckily he has plenty of patience!

Martin

Feb 01, 2019

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Ross provided an excellent service. He was most professional and a pleasure to deal with.

Robin Wood

Jan 06, 2019

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Very prompt, very helpful and polite - solved the hard drive problem very quickly and efficiently. Also he took the time to explain everything very well. Overall an excellent service 10 out of 10.

Charlotte Norton

Dec 16, 2018

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I contacted Norfolk connected after they were recommend. Ross was very efficient and friendly. I will be using him again as & when the time arrises

Brenda Mostyn

Dec 12, 2018

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Ross is wonderful. He knows his job, he fixes the problems, he is happy and respectful and a joy to meet. A computer problem can be very emotional for some people - especially those who rely on the social media involved for their daily contact with friends and family. He understands this and has such patience: he is remarkable and a Norfolk treasure.

Chris Waller

May 01, 2018

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I recently used the services of Norfolk connected and was very pleased with the service I received Ross was very patient and informative and answered all of the questions I threw at him I would not hesitate to use his service again

Claire Gill

Mar 15, 2018

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My laptop had been hacked and I didn't have a clue what to do. Ross has completely cleaned it and added an anti virus. Couldn't have asked for a better service.

Karen Harris

Feb 07, 2018

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Excellent service, all the issues we have had have been fixed. Speedy response times with remote access to our office computers when required so things can be fixed then and there.

Even Better Together Project

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Ross Harrison was a key volunteer with OCD Actions (National Charity for people affected by Obsessive Compulsive Disorder) 'Even Better Together' support group project team. As the IT and project website volunteer he used his extensive technical knowledge and skills to help us develop our network of international online support groups and built our current project website. Ross was also willing to support problem solving with the Charities internal IT system and offered alternative solutions where appropriate. Ross left us to set his own business up but has remained a volunteer consultant and friend of the project for life.

I have no hesitation in recommending Ross and Norfolk Connected, he is professional, trustworthy and a genuinely lovely person! OCD Action wishes you all the best in growing your business!

John Mc Higgins

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I cannot recommend Ross highly enough he sorted all my problems out in no time and was very informative.

Richard Cross

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As a tech resistant pensioner, Ross at Norfolk Connected has made it possible for me to advance my computer skills adding immense value to the qualitt of my life.

Chris Waller

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I recently used the services of Norfolk connected and was very pleased with the service I received Ross was very patient and informative and answered all of the questions I threw at him I would not hesitate to use his service again

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