Name: Haslam IT
Address: Severn Stoke, Worcester, WR8 9JF, GB
Telephone: 01905 371289
Rating: 5

Here to help with all of your computer related problems

Haslam IT provides IT support and computer repair services to homes and businesses throughout Worcestershire.
We will come to your home or office to fix any computer related problems that you may encounter.
We have over 25 years experience in IT support and can fix hardware and software problems with PCs, laptops, servers, Macs and iMacs.
We offer a range of flexible support options providing both on-site and remote support at very competitive prices.
All of our work is completed to the highest standards and is completely guaranteed.
We can also help with IT tuition and computer training at a pace to suit you.
Whatever your IT requirements, contact us today on 01905 371289 or info@haslamit.co.uk and we will be happy to help.

Five star rating on TrustPilot.

Served areas

Within 20 miles of Worcester

Highlights and features

We will come to your home and office. Same day appointments usually available.
Free call outs within 20 miles of Worcester.

Associations and certifications

Microsoft certified
Over 25 years experience in IT support and computer repairs.

Payment methods

Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers

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Computer Repairs

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Haslam IT can fix most computer problems. We will come to your home or office and either collect and return your computer or carry out a repair on-site depending upon the nature of the fault. The is no call-out fee in WR postcode area and in the unlikely event that we are unable to fix your problem, no fee will be charged.

We will always give you an estimate of costs and timescales before carrying out any work.

We aim to provide 100% customer satisfaction.

IT Support

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Haslam IT offers a range of flexible support contracts for both home and business users.
These include both technical support and hardware support.
We can provide support by telephone, email, remote desktop support or on-site support.
Please call to discuss your specific requirements.

Hardware Upgrades

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Whether you are looking at upgrading your hardware to increase performance or because you need extra storage, we can help. We can fit a larger hard drive to give you room to store more photos and documents or we can replace your existing hard drive with a solid state hard drive (SSD) which is 10 - 20 times faster than traditional hard drives and will greatly improve the performance of your system.
We can also fit additional RAM to allow you to run more programs simultaneously and to improve overall performance.

We can upgrade your desktop pc, laptop or MAC computer.

Bespoke Database Design

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Haslam IT will provide a fully bespoke database, designed to your unique requirements. Our systems are written in open-source software to keep costs to a minimum. The systems are accessible using standard Web browsers. They can be hosted on your own internal servers or we can provide a fully managed solution in the cloud.
Systems are designed to be accessible from any device including, iPads (or other tablets) and mobile devices.

IT Support Report

We provide computer help and IT support to homes and businesses throughout Worcestershire.

Darrell Haslam

Darrell Haslam has worked in the IT industry for over 25 years. He has worked with most Windows operating systems over this time (both desktop and server) and has recently gained experience with Apple products such as IOS on iPads and OS X on Macbooks and iMacs. Darrell has experience with many different software packages and has seen a vast array of hardware so can deal with most IT related issues.

Derek Cottrill

Feb 23, 2022

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A very thorough re-install of Windows 10 was done for me and I now have what seems like a new computer. An excellent service at sensible cost.

Avril Webster

Dec 22, 2021

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Darrell was really helpful, he managed to sort out my extremely slow laptop in no time at all, and was very reasonably priced. I will definitely go to him again if I have any other IT issues.

Dave K.

Jun 22, 2021

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Absolutely agree with what Chris Haywood said earlier. Faultless service, quality & value from Darrell. I was particularly impressed with his honesty about how he would go around updating our computers. Not fishing for money, and actually suggesting the most sensible option. Highly recommended. Will certainly return if we need anything doing again!

MrQwerkafleeg

Apr 26, 2021

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Unrivalled service. Extremely professional, knowledgeable and friendly. Had my PC out for an upgrade and had it returned the following morning. More than impressed. For any PC issues in the future I won't hesitate to use Haslam IT again. Brilliant.

Neil Turner

Apr 07, 2021

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Darrell is now my go-to for my IT issues in the Worcester area. Personable, understanding, professionally knowledgeable and patient with an IT duffer such as myself, nothing was too much trouble. I bought a very reasonably priced refurbished MacBook in excellent condition, and along with technical discussions, Darrell was very helpful with possible ways I could optimise it to personal preferences. I'm pleased to have somewhere in the area I feel I can go to with confidence over any IT issues. Thoroughly recommended.

Louise Herbert

Mar 10, 2021

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Excellent service from start to finish. I have used Darrell on several occasions with laptops running slow and each time he has fixed the issues within the timescale without charging ridiculous prices and keeping me updated throughout. I would not hesitate to recommend his services, thank you Darrell!

Jean Dunn-Bardo

Mar 07, 2021

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Very pleased to have found Darrell. I recently had a keyboard and hard drive failure on my HP laptop. The keyboard was replaced and the hard drive swapped out for a 500GB SSD drive and I couldn't be happier. Darrell was incredibly quick, knowledgeable and very reasonably priced. He was also very happy to sign an NDA as it was one of my business machines.

Thanks so much, Darrell. In the nicest possible way, I hope I don't have to repair anything else soon, but if anything does happen, I know that I now have the right man to support my business in the future.

India Kirkpatrick

Feb 17, 2021

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Darrell fixed my laptop very quickly & to a high standard. He was easy to communicate with & charged a very reasonable fee

Derek Carruthers

Jan 21, 2021

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Excellent customer service. Took responsibility for all the technical stuff without confusing me! Would recommend without reservation.

Wd Dalton

Nov 21, 2020

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I have an HP laptop of 4-5 years and was running rather slow, Darrell proposed solution, came to pick it up, and returned it in the same day. I was very impressed by his professionalism and the quality of service. My laptop is as good as new now so very pleased. The price is also very reasonable. I would definitely recommend him to anyone. In fact I will be sending my other laptop for upgrade next week.

Cl Hey

Nov 18, 2020

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Darrell provides an excellent service for IT needs. Customer service is excellent and very reasonably priced as well as being really efficient with sorting out my iMac issue. Highly recommended for a reasonably priced, fast, efficient and great customer service experience!

Colin Bayliss

Nov 14, 2020

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Wonderful service. Got computer up and running in no time after complete crash. Nothing was too much trouble to explain and after service the same. Price very competitive especially for a bank holiday repair. Highly recommend.

Luke Skidmore

May 25, 2020

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Was available for a same day repair on a bank holiday - Turned around in an hour or so. Great and speedy repair!

Liz Prentice

Mar 22, 2020

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Darrell responded very quickly to my cry for help. Although there was a delay in procuring one of the parts he needed for the repair he kept me constantly updated, then delivered the repaired laptop back to me on a Sunday, couldn't ask for more.

Matt Tomkins

Feb 15, 2020

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Excellent service from Haslam IT. Quick, approachable, easily understood explanation given and issue solved! Very good!

Peter Clark

Feb 12, 2020

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Just had a new battery fitted by Haslam IT on my IPhone 6s, lasts three days now instead of 8hrs. Darrell Haslam has reconfigured my new IMac and also troubleshot my computer when I had problems. He also updated my security software all being done from my home. Great service and price 5. Star in every way. recommend highly.

Wendy Green

Jan 13, 2020

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Excellent service from Haslam it and would 100% recommend. Easy to talk to and is very knowledgeable. Sorted out my computer very quickly - eager to please and nothing too much trouble. Thank you Darrell.

Elisabeth Drake

Nov 30, 2019

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Excellent professional knowledgable service. Mr Hassan sorted my IT, internet and printer problems economically, efficiently and very quickly. Would definitely recommend.

Selwyn H.

Oct 12, 2019

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I had a major issue with my computer, which Darrell worked very hard to resolve. Which he did successfully. He explained every thing he was doing. I found Darrell helpful and efficient and would highly recommend him

Louise S.

Sep 01, 2019

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Really pleased to have found Darrell. He advised us all the way with cost and options and provided a great personal service. Would always use him now compared to the impersonal companies. He is extremely knowledgeable and the turn around was very quick. Would fully recommend.

Linda M.

Jul 17, 2019

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Had the HDD replaced with a SSD. Done quickly and efficiently. Laptop working perfectly & much faster. Friendly service. Thankyou Darrell.

Steve Thackeray

Apr 13, 2019

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Quick service, good technical knowledge and excellent price!

Richard J.

Apr 05, 2019

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I would highly recommend Darrell Haslam for IT support, good service and technical knowledge at a very competitive prices. I thought my laptop needed a major (and expensive) repair but Darrell quickly diagnosed and fixed the problem very cost effectively. He also helped with some networking in my house when delivering the repaired PCs back to me.

Gemma Lynch

Mar 19, 2019

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My parents needed their chrome book repairing and have commented on the excellent service they received. Also, a quick turnaround and very reasonably priced. Thank you

Katie R.

Mar 15, 2019

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Friendly yet professional Great value. Quickly sorted my lap top screen. Highly recommended Would use again.

Sophie Segun

Feb 27, 2019

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Good and fast communication, let me know exactly what he was doing and fully explained everything. Would highly recommend.

Rosemary Mackay

Feb 04, 2019

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Very sympathetic to an 82-year-old who has some knowledge of composition and email but not much else. He is patient when explaining procedures and how various programs work, and he has replaced hard drives on both my laptops with satisfactory results. Altogether a very pleasant and capable person.

Peter M.

Feb 04, 2019

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Excellent service. It was fast, efficient, he gave me some very useful tips and he was good value as well. What more could you want? He comes to your house to sort out your problems or alternatively he can take the equipment away to deal with - whatever suits you best.

Peter Bartels

Jan 21, 2019

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Darrell has only recently been recommended to me and I consider myself very fortunate. He is a very pleasant and helpful man and his knowledge is exceptional. It took an hour and a half for a very well known electronics retailer to try to sort out a problem on my computer, which they failed to do. It took Darrell three minutes ! ! He is also very helpful with regular instruction and very punctual.

Nigel G.

Dec 15, 2018

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Darrel at Haslam IT has provided an exceptional service to de bug my laptop and improve it's performance. Nothing has been to much trouble and i'll be recommending him to anyone who has PC problems.

Trevor A.

Oct 31, 2018

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Major slowing down of system. Inserted SSD card and tidied up lots of unnecessary software. Explained exactly what he had done and demonstrated the various options for operating. Reinstalled emails, contacts etc. Competent and thorough.

Fred Chalcroft

Oct 28, 2018

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Darrell updated my computer and it is now running much faster. Excellent service. Would thoroughly recommend.

Mary Harrison

Sep 14, 2018

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Although this was the first time I have had to call anyone in for help I would have no reservations at all about recommending Darrell Haslam. He diagnosed the problems with my computer almost immediately and was spot on. He was very professional and friendly and my computer was up and running in no time at all. He explained what he was doing in a clear and easy way for me to understand and also gave me some very good advice moving forward. He will be my first port of call in future and thats a fact. Excellent tradesman who I will be referring all my friends to.

Robert M.

Sep 04, 2018

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Highly recommended service. Fast, highly responsive and personal service. Nothing too much trouble. My 7 year old PC crashed; a couple of days later and it is like new only faster! What's more Haslam IT saved all my cherished photos and much-loved programs of yesteryear! All at a very reasonable price. 5 stars from me.

Helen O'Connor

Jul 24, 2018

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Excellent service! Prompt reply, efficient and competent work carried out, all options fully explained, queries requested and answered, courteous manner. No hesitation in recommending this company.

Malcolm Tomkins

Nov 22, 2017

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Very satisfied with the prompt attention. I was notified about the fault, price of repair and how long it would take within 3 hours of my PC being collected. It had been returned and operation checked within 24 hours. I was also offered other IT advice willingly.

Andrew O.

Oct 31, 2017

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Excellent IT provider. No jargon. Listens to your needs and concerns and provides alternatives for you and your set up. I will use Darrell for all my IT needs.

Ken Morgan

Sep 27, 2017

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I phoned Darrel and explained my problems with my Desktop P. C. And we arranged a visit, which he attended on time. He got to work at once explaining everything he did as he.Went along. He sorted the problems out and did a great job at a very reasonable price. I have every faith in Darrell"s expertis.

Daniel Wilcox

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Could not recommend Haslam IT highly enough! We received an excellent, personal service with jobs done swiftly and professionally. Darrell went above and beyond in making sure we were satisfied customers and we will be sure to go back to Haslam IT again!

Jean Allen

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What I thought was a dead tablet was brought back to life within minutes! An elderly laptop had a new hard drive installed together with Windows 10 and is now much, much faster and user friendly - fantastic. I would unreservedly recommend Haslam IT to anyone - a fast and efficient service which doesn't break the bank.

Aimee Hicks

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After my phone being damaged due to being dropped in water I wanted to find the right sevice to fix my phone without costing an absolute fortune.
Thankfully I found Darrell! He came and collected my phone at the earliest convenient time for myself and took it away to be repaired. With outstanding communication with every update on my phone possible I had my iPhone fixed for an affordable price. I couldn’t rate this sevice any higher.

Ryan Bridgwater

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Needed to get my phone screen fixed but didn’t want to give it to the shop for days so I found Darrel and he done it for a reasonable price and come round my house and done it within half hour

Very pleased and highly recommend!

Steve Randle

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Fantastic service by Darrell. I had a smashed screen and Darrell popped out to my home within a couple of days and fixed it and changed my battery. Very friendly and at a good price and he comes to you. Thanks again Darrell.

Chris Furlong

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Couldn’t have wished for a better service
Darrell got rid of 2 viruses on my laptop and updated all that was needed. The price was very reasonable as it included collect and return to my place of business
Well done Darrell

Sian Kibblewhite

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What can I say. Darrell did an excellent job initially and has maintained and updated the site several times, and always with full consultation. I can recommend his services without reservation.

Matthew Brown

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Excellent service, sorted out all the gremlins in both my laptop and desk top. They now work as they should. Darrell also explained what he had done and showed me how to do things I was having problems with and in a way I could understand without baffling me with technical jargon.

Carol France-Sargeant

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I have had superb help and support from this company and would certainly recommend them, the service is extremely reliable.

Ken Martin

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I am truly impressed by how much you have been able to speed-up my laptop. It's now as good as new.

Patrick Wheeler

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I am genuinely staggered that you have made such time and efficiency savings for my business.

Paul Stanley

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I was having problems with my laptop. I called Haslam IT, and Darrell responded quickly. He resolved the problems in next to no time and was efficient, professional and courteous. I would thoroughly recommend his service.