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Computer Resolve Services
We keep it working
--- Computer Resolve Services ---
PC or Laptop Problems?

Based in Norwich and Great Yarmouth, we operate within Norfolk and can travel to you for any IT issues you may have.
We have the tools to diagnose your computer problems and get it working properly. If we cannot repair your equipment we offer advice for alternative solutions.

• Repairs start from £20 - Standard Inspection Fee.
• Upper limit of £100 on most repairs (Excludes any part costs).
• Data Recovery - Set-Fee £80 per device (Includes Inspection Fee).
• Call-out Charge - From £60.
• Collection Charge - From £10.

Laptop Screen Repairs
Motherboard Repairs, broken DC jacks, USB ports etc
Power Supplies
Tablet Screen / Batteries
Computer Clean Up / Speed Up
Networking / Wi-Fi
PC support & installation
Internet Security
Hard drive back up
Data recovery - Dead hard drive?
PC / Laptop Repairs
Custom PC Builds
Virus Removal
Wireless Network/Printer Setups
Windows Re-installation
Driver Re-installation
General Advice

We can also upgrade your existing system to bring it up to modern day requirements.
All repairs be it hardware or software include a free system health check.
Served areas
  • Norwich, Great Yarmouth, Lowestoft, Caistor, Norfolk
Business details
  • Year established: 2015
  • Licensed
  • Insured
Highlights and features
  • Laptop Screen Specialist
  • No Hourly Rates
  • Emergency call outs available
  • Console Repair
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments, Bank transfers
Services
Laptop / Notebook Repair
Report
Laptop / Notebook Repair It's really annoying when you cant use your laptop, perhaps because it will no longer power up or the screen is broken. At CRS we diagnose and repair any issues you may have with your laptop from big to small. All of our repairs be it software or hardware include a free system health check for peace of mind.
Desktop Computer Repair
Report
Desktop Computer Repair In most situations desktop computers can be repaired for alot less than most other modern devices. Some newer all-in-one machines now have touchscreens which can complicate things but in general most repairs for desktops are fairly streight forward.
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Reviews (39)
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Aidan Green
May 06, 2023
did a wonderful job cleaning up and repairing my switch, very quick and efficient. highly recommended
Leon Grey
May 30, 2022
Helped with a software problem over-the-phone in just 5-10 minutes and was spot on with everything he told me, great service
Susan Bacon
Apr 10, 2022
Fixed our son's faulty PC - now working better than ever. Prompt, professional service. Would definitely recommend.
Thomas Barker
Apr 08, 2022
Very quick to replace my laptop screen and at a reasonable price. Even went so far to look at some other problems which might be an issue. All in all excellent!
Leonardo Bozzo
Feb 24, 2022
Fixed my laptop in a few days as they were waiting for the delivery of a SS Disk as I wanted a big memory one. Highly recommended.
Carlotta Giglio
Feb 18, 2022
Mike was very helpful and super efficient. I took to him my sons xbox one to try and fix. He diagnosed on the day and confirmed the same day the work that would need to be done. Took it to him on Thursday afternoon and he had it ready on the Saturday. My son was extremely relieved and I was very happy with the price and service. Highly recommend.
Gabriel Clarke
Dec 07, 2021
Went in for the first meeting, the bloke was very friendly and helpful, and also knew a lot about technology. Was swift in finding a part and giving us a quote. Was also able to source the part required in Manchester after only originally finding it in China. Repair was swift and laptop was away in just under 10 days. Good service overall and will definitely recommend. Excellent service :
Simon
Nov 22, 2021
Mike provides great service - quick, helpful and very knowledgeable. He sorted out my HP ProDesk 600 G4 business desktop which needed a new SSD M2 and now runs like a dream. I'll think twice before buying another one which says no caddy. He also worked hard to diagnose the problem with my old desktop HP 8300 SFF and found that I'd managed to completely fry it by having a go at fixing it late one night. Very reasonable cost too
Christine Newell
Nov 01, 2021
Mike is so knowledgeable and helpful, nothing is too much trouble. He explains everything in great detail including possible options. Very quick service too - I dropped Xbox with faulty hard drive off for repair at 4pm Friday and it was ready the following lunchtime. His prices are so reasonable, far less than you would expect to pay. Also another positive is that it's clear he loves his work!
Robert Banford
Nov 01, 2021
Laptop stopped turning on. CRS did exactly what I asked for the price he quoted. Even, unprompted, asked if the laptop was very slow (it barely turns on), and came up with a solution which meant I got back a better laptop then I dropped off
Graham Smith
Sep 09, 2021
I live in Australia and Mike was able to help me by remote access and fixed my scanner problems very quickly. Mike is straight forward, friendly and knowledgeable. He explains the issues in simple language which really helps you to understand the issue and the solution. Mike is a great bloke and I would recommend you contact him at CRS Norwich for any tech help.
Jayne S.
Jul 17, 2021
Was great and fast service on getting my laptop serviced and upgraded. I have always received great service from CRS and always will use them in the future. Could not recommend them high enough.
Tanisha
Mar 27, 2021
Mike was excellent, he was able to fix my laptop right in front of me and was happy to answer all my questions. Great price (saved 40 compared to inspection quotes from the big shops) and I didn't have to give my laptop away for 10+ days! Would definitely recommend and use again.
Dudley Whiting
Mar 03, 2021
Took a PS4 in with a suspected hdmi port fault, the guys setup and tested console to find no fault explained reasons why it wasn’t working for me! Very professional and extremely knowledgeable will be taking my Xbox In Next week and can’t recommend them highly enough. Top guys
Graham Dickerson
Feb 11, 2021
I took a very slow and noisy PC to Mike and he has transformed it into a fast and silent machine. He made excellent recommendations to solve the issues, was easy to deal with on the phone and email, upfront about costs, kept me well informed and completed it all, including copying everything onto a new SSD, in less than 24 hours. I felt the cost was very reasonable and infinitely cheaper than buying a new PC. I am just a normal home user and would not hesitate to return if other IT needed attention. Genuine nice guy.
Richard Gray
Nov 11, 2020
Decent service and excellent turn around time for my repair. Definitely recommend and use again.
Aidan Howes
Jun 02, 2020
Excellent service, fast response and repairs at a good price, definitely will be recommended
Kevin Faulkner
Oct 31, 2019
Highly-recommended. Completely saved the day for me with a deadline for a public talk. A swift repair completed at an honest price. Service from a knowledgeable, down-to-earth likeable chap. If you're ever up the junction with your computer head up to Junction road !
Kris Jones
Oct 28, 2019
Sorts problems out quickly and cheaply, very knowledgeable on all hardware/software problems, common and uncommon
Tom T.
Oct 28, 2019
Amazing, reliable and very knowledgeable service, any problems whatsoever this is the guy! Turned around repair in 20 hours!
Ashley Howell
Oct 05, 2019
Excellent service with my Xbox repair, would definitely recommend
Natalie Wyer
Aug 29, 2019
Could easily have charged me a lot more to recover my data from what I thought was a lost cause, but found another solution that’s let me keep using my computer (and access my files) for a while longer.
Brian Stepney
Aug 02, 2019
My consol failed on the first day of the school holidays! I need it for grandad duties to keep the grandchildren from trashing my place. gloom, despair.... phoned Mike, took the Xbox to his shop, four hours later he called to say it was fixed. Joy, elation, grandchildren happy, peace! Many thanks for a speedy, economical repair. thoroughly recommend CRS
Nick Waring
Jun 06, 2019
I went to Mike asking him to clean out my PS4 as every time I played a game or even just tried to watch Netflix it sounded like a plane was taking off in my living room! Mike cleaned my PS4 overnight and now I’m playing very demanding AAA games and I can’t hear a sound! It’s working perfectly and quietly purring away under my TV, the difference is outstanding! I would recommend him to absolutely anyone! Extremely fast turn around and truly amazing results! Can’t recommend enough!
Steve Payne
Aug 09, 2018
I bought a Toshiba Satelite Laptop from Mike, very clear on advise had it nearly 6 months, super reliable, now need another!!
Lisa
Jun 01, 2018
My sons xbox had frozen, console was tested in front of me and discovered the hard drive hard gone. This was replaced and fixed within a couple of days Very pleased with service and would definitely use CRS again, should I need to.
Andy Wilson
Mar 18, 2018
Excellent service and very competative prices,has sorted problems for me and recovered data at a very reasonable rate.Also has installed in my computer a remote so that after giving him my password he can diagnose my problems without a home visit and therefore fix much quicker,would not hesitate to recommend Mike
Shelly Wright
May 28, 2017
Service good with going beyond also..many devices handed to Mike, returned promptly with receipt for work etc and or told of rough/price beforehand and any alterations made aware of and confirmed before doing. Personal business interactions etc with Mike also
Liam Notley
Repaired a keyboard and non-working laptop to a brand new state. I Would recommend to anyone that has a broken laptop to go to CRS
FMUK Consulting Group
Mike did a fantastic job fixing our laptop. It started going wrong with errors and he managed to restore the laptop and backed up our files. I would highly recommend him!
William Parker
CRS provide excellent service! My laptop's software issue has been fully resolved, and it was returned to me in beautiful condition, with updated software. Highly recommended!
Jordan Webb
My laptop was running slow and kept crashing. Mike, informed me what he thought it was and didnt make me feel stupid in doing so! low and behold, he knew what the issue was and now it is running super fast again! he knows what he is talking about for sure. quicker service then respected and brilliant customer service!
Danny Thomas
Excellent remedy diagnostics and prompt service, highly recommended ...
Alan Heath
It is as though I have a new computer. Mike has done an excellent job and I am very happy with the result!
Kevin Ansbro
Mike is a wizard with computers and their related problems. We had a laptop that we were ready to throw away, as it was running as slow as an emphysemic tortoise, and was showing signs of wear and tear.
Mike rebuilt it and increased its storage memory. Now it looks and works like new! I can't recommend Mike highly enough. He's punctual, reliable and he delivers on his promises. Give him a call. You'll be glad you did!
James Petley
We had 3 laptops for business that needed some upgrades and a tower that needed some repair work We had a very affordable quotation, they collected them from us and had the upgrades and repairs done and back with us before 10am the next day I would highly recommend CRS for any type of computer repair
Leon Slater
Great friendly reliable service, good price fast turn around good communication would recommend to friends and relatives. Cheers Computer resolve services
Geddy Kellett
Very friendly service, collection of my laptop and brought back in a few days, "fixed all the issues I was having my laptop is like new again running faster, I'm very happy with computer resolve services money well spent. I would highly recommend them to sort out any computer issues that anyone has.
Ian Webber
My laptop died with no response. So I called them after my friend had recommended them to me. Sure enough the guy was round 30 min later after me telling him it was an emergency and within a couple of hours I had a working laptop !! thank you again for the good price and service I will recommend you to my friends.