Our Technicians are encouraged to continuously gain new qualifications and we are recognized as a Microsoft Registered Partner. Whilst we love technology, we only implement tried and tested solutions. We have also heavily invested in monitoring solutions that will keep an eye on your systems 24/7. We can often tell you there's a problem before you know it's there. We believe it is better to monitor for failure than react to an unplanned disaster. We have also seen what happens when things do go wrong with no plan in place to recover from the disaster. Our disaster recovery planning service is the ideal way to be prepared for the worst.As a family run business ourselves we have an understanding of what your small business needs. We're not a faceless corporate our door really is open to visitors and you will always know exactly who you are dealing with all through the time you are working with us.
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Services
IT Support
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Since we first started looking after our clients in 2001 our IT support has been built around getting your problems fixed quickly and being easy to work with. As such we always aim to get you back up and running as quickly as possible and we don't demand that you commit to long term support contracts.
When you work with us you can expect to be kept informed at all times of how much the work is going to cost and when you're going to be back up and running again. We have a complete job tracking system that you can use to view 24/7 to see what we've done.
When you work with us you can expect to be kept informed at all times of how much the work is going to cost and when you're going to be back up and running again. We have a complete job tracking system that you can use to view 24/7 to see what we've done.
Cloud Computing
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Firstly, we need to understand what the cloud is. Basically the cloud is another term for the internet, a collection of millions of computers and servers (computers with more specific roles) , all connected to each other that store files and have programs or applications installed on them in the same way as our home or office computers.
Cloud computing is a way of utilising the computers and servers on the internet to store our files and run our software instead of having to use our own devices. As long as you have an internet connection, you can work from anywhere.
The benefits of cloud computing can vary greatly depending on how you use your computers and software applications.
Cloud computing is a way of utilising the computers and servers on the internet to store our files and run our software instead of having to use our own devices. As long as you have an internet connection, you can work from anywhere.
The benefits of cloud computing can vary greatly depending on how you use your computers and software applications.
Reviews (23)
Katie Moraity
Apr 27, 2021
Nigel Pettit
Nov 24, 2019
I have found all the Staff at Resolve Technology very helpful and knowledgeable. The IT industry is ever changing and challenging and any work I have requested from Resolve has been accurate and to my complete satisfaction. I have no reservation in using Resolve and can recommend them to any local businesses as an honest, professional company.
Nic Rawlings
Aug 20, 2019
Plancopy & Print Services Ltd
Aug 08, 2019
We recently relocated our business to a new premises, it was vital we were up and running again as soon as possible. We use a lot of complex printing and scanning equipment, the team from Resolve managed to set these up on our new network extremely quickly and efficiently even though they hadn't had to deal with them before. Downtime was kept to a minimum and we were back up and ready to service our clients with no hassle or disruption. I would highly recommend their services. The resolve team are professional, reliable and extremely knowledgeable even in new and unseen processes.
Daphne Baker
Jun 24, 2019
We used this company for short period. I believe it is my duty to provide a fair and accurate picture of their service and ability. The owner is personable and speaks very convincingly about his own knowledge and the service that he can provide. The staff are helpful, Kitty is professional and polite. The knowledge of IT is dangerously basic, they should not be allow to deal with your complex IT.
I am sure that they are capable of fixing glitches of a minor nature. However, as a business owner and a professional I would caution anyone about allowing them access to your system. We allowed them access to our system because they were recommended. We have been cause so much damage by this company, we are yet to establish the true extent. We have been in business for 10 years, we have used them for 6 months and the costs to our company is still ongoing.
The extent of our losses is still to be calculated. The content of this review is 100% accurate. I never write reviews but I believe it important that other business owners are warned about this company.
I am sure that they are capable of fixing glitches of a minor nature. However, as a business owner and a professional I would caution anyone about allowing them access to your system. We allowed them access to our system because they were recommended. We have been cause so much damage by this company, we are yet to establish the true extent. We have been in business for 10 years, we have used them for 6 months and the costs to our company is still ongoing.
The extent of our losses is still to be calculated. The content of this review is 100% accurate. I never write reviews but I believe it important that other business owners are warned about this company.
Denis C.
Apr 14, 2019
When your computer decides to let you down (Always when you need it most!) Resolve of Malvern WONT, they have helped me this week so very much. We run a National Veterinary Ambulance service and look after over 30,000 pets per year www.animalsathome.co.uk and when our computer died I couldn't ask for better help or advice, real stars. Thank you all
Nicholas Fowler
Jan 05, 2019
Sarah C.
Nov 16, 2018
Lauren Breakwell
Sep 05, 2018
Neil Davis
Aug 09, 2018
Bruce Graham
May 15, 2018
Ian Grizzell
Feb 04, 2018
Being a manufacturing business like ours it is vital that we get a speedy response, an accurate diagnosis and prompt fix for our IT problems, and RESOLVE have for a number years provided this. They come out promptly when called on and fix our problems quickly and efficiently. I would have no hesitation in recommending them to anyone. Ian Grizzell Malvern Plastics Ltd
David Sudworth Ds
Jan 02, 2018
Jill Hall
Sep 10, 2017
As a new customer, Resolve fixed my problem on the same day I contacted them. They were polite and pleasant to deal with, spoke plain English, explained what they were doing and charge very reasonable fees. After several days unsuccessfully trying to solve this problem, it was a relief to sort it out. Tim also identified another problem that has been plaguing us for months. Not just good for your computer, good for your health!
Sharon Tudge
Mar 02, 2017
Lucie Savidge
Feb 15, 2017
Malcolm Harrison
Jan 01, 2016
Good Guys. Came to my rescue from a standing start. I bought a new PC through them and they advised me on tweaks I would have got wrong. They rescued the old drives and info. I could call them when the new system did something unfamiliar. I felt their costs were very fair particularly because they could have stung me and didn't. I felt they listened. Good to deal with. All in all a good experience. Thanks.
Bruce Graham
Martin E.
I recently had to update my computer and was concerned about what I needed to buy and how to ensure my data was secure and backed up correctly. In short I needed to upgrade my computer and for the transition to be as seamless as possible without losing any precious data. I was not keen on spending several hours or days myself researching and struggling with various installations and programmes I didn’t understand.
Fortunately I left everything to Tim and the team at Resolve who listened to my requirements, explained the options and then supplied the overall package at a very reasonable price.
All my programmes and data were as transferred to the new computer and backed up and encrypted as necessary. I was very impressed with the professional service and the package provided and would certainly recommend Tim and the team at resolve for your computer needs.
Fortunately I left everything to Tim and the team at Resolve who listened to my requirements, explained the options and then supplied the overall package at a very reasonable price.
All my programmes and data were as transferred to the new computer and backed up and encrypted as necessary. I was very impressed with the professional service and the package provided and would certainly recommend Tim and the team at resolve for your computer needs.
Colwall Park H
We have worked with Resolve IT for a number of years now across both of our hotels. They are consistently reliable, helpful and help us with any issues we may have regardless how big or small. They ensure that our businesses continues to run smoothly and that any IT issues are rectified quickly and professionally. 5 star recommendation!
Gordon R.
We have used Resolve as our IT partner since 2008 wouldn't go anywhere else. The solutions they offer are great. They are unlike other companies I have experienced who sell you what you don't need, Resolve give you what you actually need. Trustworthy and resolve situations quickly and efficiently. Highly recommended.
Malcolm Harrison
Good Guys. Came to my rescue from a standing start. I bought a new PC through them and they advised me on tweaks I would have got wrong. They rescued the old drives and info. I could call them when the new system did something unfamiliar. I felt their costs were very fair particularly because they could have stung me and didn't. I felt they listened. Good to deal with. All in all a good experience. Thanks.
Anna C.