We can provide you support on a pay-as-you-go service or as part of a service contract that can be tailored to suit your specific requirements. We always provide the same high quality service to all our customers however they choose to use our services.We can offer rapid response support when you need it or a brain to pick if those applications are baffling you.
We pride ourselves on our friendly, helpful and personal approach to all our customers needs and understand that everyone's needs are different.
Best of all, we are not out to try and sell you anything that you don't want or need and we don't use premium numbers. We will always provide honest and sensible advice and work with you to keep your costs down.
Served areas
- South West England.
Highlights and features
- Remote Support, Site or Home Visits.
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Services
IT Support
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All PCs and peripherals go wrong eventually. This is a fact of life.
Often, this is where the real headaches start, as the routine of getting help, repairs or assistance can be a serious pain.
We are different. We cater for the vast majority of systems on the market today, offering friendly and helpful advice to both home and business users.
Many problems can be solved with a simple phone call, but if it is any more complicated, one of our experienced technical team can visit your premises, identify the problem and either solve it immediately or, should the problem be more serious, work out a solution with you that will get you up and running again in the shortest possible time.
Often, this is where the real headaches start, as the routine of getting help, repairs or assistance can be a serious pain.
We are different. We cater for the vast majority of systems on the market today, offering friendly and helpful advice to both home and business users.
Many problems can be solved with a simple phone call, but if it is any more complicated, one of our experienced technical team can visit your premises, identify the problem and either solve it immediately or, should the problem be more serious, work out a solution with you that will get you up and running again in the shortest possible time.
Networks
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From 2 to 2000 users, network design and support is at the heart of our business.
The financial (and de-stressing!) benefits of a properly designed network that is tailored to your needs by a truly knowledgeable and professional company are immense. It is also far more affordable than you probably realize.
If you are still struggling with stand alone PCs or a small serverless network and would like to know more or would like to find out how little it would cost then please contact us for an informal chat. If you would then like to go further we can supply you with an absolutely no obligation system/site survey, recommendations and quotation.
The financial (and de-stressing!) benefits of a properly designed network that is tailored to your needs by a truly knowledgeable and professional company are immense. It is also far more affordable than you probably realize.
If you are still struggling with stand alone PCs or a small serverless network and would like to know more or would like to find out how little it would cost then please contact us for an informal chat. If you would then like to go further we can supply you with an absolutely no obligation system/site survey, recommendations and quotation.
Computer Services
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Computer Repairs Somerset | IT Support - Idoneus Ltd
At Idoneus Ltd, we offer a range of computer repair and IT support services to our customers across Somerset and the South West.
From broken screens to hardware recovery and much more, we have all your needs covered. We offer timely and cost-effective repairs and will have you back up and running in no time at all.
Reviews (21)
Sheila Wear
Aug 15, 2022
Philip Bryer
Mar 11, 2022
Philip Bryer
Feb 17, 2022
Susan Pottle
Dec 07, 2021
Raven Grey
Nov 19, 2021
This reviews about a month or two late but they left such a good impression I decided to come back and write a review. Fixed my laptop up good and proper at a very reasonable price and both the guys were absolutely thorough, lovely and good at explaining things even in layman's terms. Well worth it. Great service guys,
Martin & Sally Pearce
Aug 11, 2021
I was having problems with my laptop, I thought it was ready for the bin but decided to find a computer repair service to see if was worth trying to fix as loved my laptop. After reading the reviews which I have to say were really encouraging so decided to give them a call. I spoke to Steve, who said it was no big job and he agreed to come and pick it up as I have trouble getting out which he did and then brought it back to me. its working like new!
Couldn't be happier and the service is excellent and Steve's commitment to making it so stress free was more than I imagined. I have tried other repair services in the past and was never a good experience so I was sceptical but all my worries went after Speaking to Steve and getting my laptop back. I have other laptops in need of repair and 100% will be using Idoneus again in the not so distant future. I fully recommend this company to anyone that's looking for fair priced and quality service.
Couldn't be happier and the service is excellent and Steve's commitment to making it so stress free was more than I imagined. I have tried other repair services in the past and was never a good experience so I was sceptical but all my worries went after Speaking to Steve and getting my laptop back. I have other laptops in need of repair and 100% will be using Idoneus again in the not so distant future. I fully recommend this company to anyone that's looking for fair priced and quality service.
Martin Pearce
Jul 05, 2021
I was having problems with my laptop, I thought it was ready for the bin but decided to find a computer repair service to see if was worth trying to fix as loved my laptop. After reading the reviews which I have to say were really encouraging so decided to give them a call. I spoke to Steve, who said it was no big job and he agreed to come and pick it up as I have trouble getting out which he did and then brought it back to me. its working like new!
Couldn't be happier and the service is excellent and Steve's commitment to making it so stress free was more than I imagined. I have tried other repair services in the past and was never a good experience so I was sceptical but all my worries went after Speaking to Steve and getting my laptop back. I have other laptops in need of repair and 100% will be using Idoneus again in the not so distant future. I fully recommend this company to anyone that's looking for fair priced and quality service. Thanks Steve! Regards Martin & Sally
Couldn't be happier and the service is excellent and Steve's commitment to making it so stress free was more than I imagined. I have tried other repair services in the past and was never a good experience so I was sceptical but all my worries went after Speaking to Steve and getting my laptop back. I have other laptops in need of repair and 100% will be using Idoneus again in the not so distant future. I fully recommend this company to anyone that's looking for fair priced and quality service. Thanks Steve! Regards Martin & Sally
Mhandoll
Feb 23, 2021
After the "blue screen of death" appeared, I was convinced my hard drive had thoroughly died. I contacted Idoneus and Steve quickly returned my message, before collecting my PC tower from my house. After a week, he contacted me to say he had managed to retrieve all my data, photos and (particularly!) my favourite photo editing suite, which is no longer available to download.
After discussing the situation, he replaced the hard drive with a new SSD drive, and restored the computer completely. Nothing was lost, and I am delighted! He even delivered the tower back to my place of work. A great price, really professional, and highly recommended. Many thanks Steve! You saved me a small fortune.and a massive headache, if I had been forced to buy a new PC and spend hours getting it back to where I was before the crash. Mark
After discussing the situation, he replaced the hard drive with a new SSD drive, and restored the computer completely. Nothing was lost, and I am delighted! He even delivered the tower back to my place of work. A great price, really professional, and highly recommended. Many thanks Steve! You saved me a small fortune.and a massive headache, if I had been forced to buy a new PC and spend hours getting it back to where I was before the crash. Mark
Rhys Maynard
Feb 17, 2020
I couldn't be happier with the fantastic service from Idoneus! After buying all the parts to build my own gaming pc, i hit a roadblock when i tried to build it and couldn't figure out why it wouldn't turn on. After months of putting it off, i decided to try find someone who can figure it out for me and that's when i called Idoneus. I spoke to Steve, who's customer service was second to none and he offered to collect all the parts from my house the following day, take them back to the technicians and have them all tested. Steve called me a couple of days later to report all parts work fine and the technicians were going to start building the pc for me.
Within 7 days of calling Idoneus, my pc parts were collected, tested, built and delivered back to my house. I was on cloud nine! The technicians even took time to set up an OS and get drivers etc installed so i didn't have to worry about it myself. To summarise, customer service is top quality, the technicians are fantastic and the cost was a lot lower than i anticipated! I can't thank Idoneus enough
Within 7 days of calling Idoneus, my pc parts were collected, tested, built and delivered back to my house. I was on cloud nine! The technicians even took time to set up an OS and get drivers etc installed so i didn't have to worry about it myself. To summarise, customer service is top quality, the technicians are fantastic and the cost was a lot lower than i anticipated! I can't thank Idoneus enough
Heather Finkle
Oct 20, 2019
Fantastic service, I contacted Idoneus later in the day via email, they responded very quickly, even though I did not expect to hear from them until the following morning. I am a complete amateur with computers but Steve talked me through the remote connection and once connected the issue was dealt with very efficiently and quickly by Liam. Superb service, will definitely be recommending Idoneus to all family and friends
Jacob Durrant
Dec 18, 2017
Sharon Milner
Nov 26, 2017
My husbands computer was playing up and I was panicking that we would have to buy a new one. I contacted Idoneus and spoke to a really friendly guy called Steve, he said it was not a big job and had our laptop fixed in less than a week. My husband is now a happy man again and my life stress free. Thank you again!
David Worrow
Jun 27, 2017
Petra S.
Sep 11, 2012
Rhys Maynard
I couldn't be happier with the fantastic service from Idoneus! After buying all the parts to build my own gaming pc, i hit a roadblock when i tried to build it and couldn't figure out why it wouldn't turn on. After months of putting it off, i decided to try find someone who can figure it out for me and that's when i called Idoneus. I spoke to Steve, who's customer service was second to none and he offered to collect all the parts from my house the following day, take them back to the technicians and have them all tested. Steve called me a couple of days later to report all parts work fine and the technicians were going to start building the pc for me.
Within 7 days of calling Idoneus, my pc parts were collected, tested, built and delivered back to my house. I was on cloud nine! The technicians even took time to set up an OS and get drivers etc installed so i didn't have to worry about it myself. To summarise, customer service is top quality, the technicians are fantastic and the cost was a lot lower than i anticipated! I can't thank Idoneus enough
Within 7 days of calling Idoneus, my pc parts were collected, tested, built and delivered back to my house. I was on cloud nine! The technicians even took time to set up an OS and get drivers etc installed so i didn't have to worry about it myself. To summarise, customer service is top quality, the technicians are fantastic and the cost was a lot lower than i anticipated! I can't thank Idoneus enough
Heather Finkle
Fantastic service, I contacted Idoneus later in the day via email, they responded very quickly, even though I did not expect to hear from them until the following morning. I am a complete amateur with computers but Steve talked me through the remote connection and once connected the issue was dealt with very efficiently and quickly by Liam.
Superb service, will definitely be recommending Idoneus to all family and friends
Superb service, will definitely be recommending Idoneus to all family and friends
Jackie Browne
I have had to call on Idoneus a couple of times. once when I was threatening to drown my computer because it was running so slowly, & once when it crashed completely. the call out was quickly answered and the tiome taken to do the repairs once at home & once in the workshop was marvelously quick & relatively pain free. keep up the good work
James Hurst
Jacob Durrant
Mike
Sharon Milner
My husbands computer was playing up and I was panicking that we would have to buy a new one. I contacted Idoneus and spoke to a really friendly guy called Steve, he said it was not a big job and had our laptop fixed in less than a week. My husband is now a happy man again and my life stress free. Thank you again!