AC - IT Repairs is a Family Run IT Repairs business covering Kent, Sussex, Surrey. We deal with Hardware Repairs, Installs, Upgrades & Data Recovery & more for your Home and Business requirements. We strive in Customer Care.We can come to you to repair or you can come to us. If there is something that can not be dealt with onsite, we will arrange either to take the equipment away and return at a later date or we will arrange an alternate day to return. Please have a look at our website for more information on the services that we offer. We look forward to seeing you soon.
Served areas
- East Sussex, West Sussex, Kent, Surrey, London
Highlights and features
- Emergency work
Associations and certifications
- CompTIA A+ Certified
- HP Laserjet Maintenance and Safety Cerified
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Services
We are a dedicated Family run IT business to get your Laptop, Desktop PC Computer, Server or Printer back to you as soon as possible and in perfect working order. We will come to your home or business for a repair, install etc. If it cannot be fixed onsite we will take it away and return it to you at the earliest opportunity.
Our Promise is that we will always offer an excellent service and we will always respond to you within the hour. We have an answerphone service and we will always reply to you within that time frame. To Deliver on what we say we can. If you aren't 100% happy with the Service afterwards or during a Contract we will endeavour to resolve for no additional fee.
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People
Reviews (18)
Michael Murphy
May 19, 2022
William Brown
Mar 14, 2022
Beth Miller
Jul 14, 2021
I would absolutely recommend AC -IT repairs. I had a frustrating ongoing problem with my computer that I couldn't tackle myself. I am a photographer and the computer for editing is a vital part of my business. I asked on one of the Crowborough pages for an IT technician and A.C repairs was recommended. Within the hour of asking, I had spoken to them and Andy visited my home for a quick look and chat and arranged for my computer to be taken to him to sort out.
I took it round later that day and by the evening I was messaged to say it was all going well. By the next day I had my computer back, fully working, better than ever. I cannot be happier with the service I received, from the phone call with his lovely wife at the start to the finished work. The customer service is top notch. Andy knew how vital my computer is to my work and he kept me in the loop from start to finish. An absolutely fantastic service. I cannot recommend A.C - IT repairs enough.
I took it round later that day and by the evening I was messaged to say it was all going well. By the next day I had my computer back, fully working, better than ever. I cannot be happier with the service I received, from the phone call with his lovely wife at the start to the finished work. The customer service is top notch. Andy knew how vital my computer is to my work and he kept me in the loop from start to finish. An absolutely fantastic service. I cannot recommend A.C - IT repairs enough.
Beth Pritchard
Jul 02, 2021
I would absolutely recommend AC -IT repairs. I had a frustrating ongoing problem with my computer that I couldn't tackle myself. I am a photographer and the computer for editing is a vital part of my business. I asked on one of the Crowborough pages for an IT technician and A.C repairs was recommended. Within the hour of asking, I had spoken to them and Andy visited my home for a quick look and chat and arranged for my computer to be taken to him to sort out.
I took it round later that day and by the evening I was messaged to say it was all going well. By the next day I had my computer back, fully working, better than ever. I cannot be happier with the service I received, from the phone call with his lovely wife at the start to the finished work. The customer service is top notch. Andy knew how vital my computer is to my work and he kept me in the loop from start to finish. An absolutely fantastic service... I cannot recommend A.C - IT repairs enough.
I took it round later that day and by the evening I was messaged to say it was all going well. By the next day I had my computer back, fully working, better than ever. I cannot be happier with the service I received, from the phone call with his lovely wife at the start to the finished work. The customer service is top notch. Andy knew how vital my computer is to my work and he kept me in the loop from start to finish. An absolutely fantastic service... I cannot recommend A.C - IT repairs enough.
Debbie Hamilton
Feb 15, 2021
So I have a young man with Downs Syndrome that loves his computer! He is in fact very clever! However, he stumped me this week by changing the icon settings on start up. I put a shout out and Andy replied with a solution. This didn't work so Andy suggested another. Again this didn't work so he offered for me to take my computer in to be looked at.
One last suggestion and my little man had changed the setting on his computer to be a tablet! All sorted and we are back where we started! I can't thank Andy enough for not giving in on the first answer not being correct and suggesting other answers, plus the offer of taking the computer in. I know when I have my next problem where I will go! I feel totally confident that Andy will help and try all methods to repair the computer safely and quickly. Thank you Andy so much! xx
One last suggestion and my little man had changed the setting on his computer to be a tablet! All sorted and we are back where we started! I can't thank Andy enough for not giving in on the first answer not being correct and suggesting other answers, plus the offer of taking the computer in. I know when I have my next problem where I will go! I feel totally confident that Andy will help and try all methods to repair the computer safely and quickly. Thank you Andy so much! xx
Debbie Jayne
Sep 08, 2020
So I have a young man with Downs Syndrome that loves his computer! He is in fact very clever! However, he stumped me this week by changing the icon settings on start up. I put a shout out and Andy replied with a solution. This didn't work so Andy suggested another. Again this didn't work so he offered for me to take my computer in to be looked at.
One last suggestion and my little man had changed the setting on his computer to be a tablet! All sorted and we are back where we started! I can't thank Andy enough for not giving in on the first answer not being correct and suggesting other answers, plus the offer of taking the computer in. I know when I have my next problem where I will go! I feel totally confident that Andy will help and try all methods to repair the computer safely and quickly. Thank you Andy so much
One last suggestion and my little man had changed the setting on his computer to be a tablet! All sorted and we are back where we started! I can't thank Andy enough for not giving in on the first answer not being correct and suggesting other answers, plus the offer of taking the computer in. I know when I have my next problem where I will go! I feel totally confident that Andy will help and try all methods to repair the computer safely and quickly. Thank you Andy so much
Kerrie Bridger
May 12, 2020
Michael Murphy
Feb 03, 2020
John Osullivan
Jun 26, 2019
Bishal Thapa Magar
Dec 09, 2018
Laura Wood
Jun 07, 2018
Andy Cook
Dec 20, 2017
Jamie Knight
Oct 24, 2017
Lily T.
Richard Thorns
I was really impressed here! My new camera software wouldn't talk to my PC. This wasn't as easy a fix as it sounds and Andy from AC-IT came round and downloaded, patched, deleted and installed everything to get everything going brilliantly! Thank you! Would definitely recommend this very nice fellow!
Laura Wood
Michael Murphy
Mark Archer
Excellent all round service provided by Andy and Danielle. Very quick to assist, as in phoned up late afternoon and had concluded way forward by the evening inc. a face to face appt. Fair, honest and pleasant to deal with, would highly recommend. If you want peace of mind an feeling of trust when it comes to IT repairs then use these guys.