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Fresh PCs Consultancy Fresh PCs Consultancy (we usually call ourselves Fresh PCs) is a Computer Repair and IT Support company based in North Herefordshire and South Shropshire. Founded in Ludlow in 2014 by Sam and Chris both enthusiastic Computer Science graduates and years of experience in the field prior to founding Fresh PCs.

Based in Leominster, Ludlow and Shrewsbury we are able to provide a flexible and efficient service to both Businesses and Residential customers in the immediate and surrounding areas. Adopting the latest technologies in remote support and remote monitoring and management, as well as traditional site and home visits, Fresh PCs aims for a truly convenient service.

With an emphasis on preventative techniques we want to limit the amount of downtime you experience. We have support packages available with this in mind (as well as included labour or discounted rates) so you can really control, predict and ultimately decrease your monthly spend on IT related problems. That said, we do offer traditional computer shop repairs. Stop investing in downtime get in touch now.
Served areas
  • Shropshire, Herefordshire and nearby.
Payment methods
  • Cash
  • Debit cards
  • Credit cards
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Services
Managed Antivirus
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We are so confident in our Managed Antivirus ability that if you get infected whilst subscribed to a Managed Antivirus package we will remove all infections for free*. We will always aim to review current security settings to see if there are any tweaks to be made, but more importantly we will give out free advice on how to avoid getting reinfected in the future. Others may supply an antivirus suite and then charge to rectify infections doing so benefiting from your downtime.
New Laptops & Desktops
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Brand new laptops and desktops ordered to your requirements. We only choose the best.
Backup Solutions
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Cloud Backup is a great way to backup files to the cloud. This means that your documents, photos, emails etc. are copied to a secure online storage that only you can access. It also versions your files meaning that if you make a mistake, update the file and want to revert or get infected by a Crypto style virus you can safely restore a historical copy. Pricing is based on per GB required.
Videos
Three tips for spotting malware
Three tips for spotting malware
Learn what to look for when you have malware on your computer and how to stay safe online.
Reviews (29)
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Susi Williams
Dec 31, 2020
Sam is brilliant very helpful and knowledgeable. He helped not only choose a new laptop but also set it up correctly. Would recommend highly.
Karen G.
Nov 24, 2020
What a fantastic service offered. This is the second time I've phoned with a computer problem, the first time it was all fixed with a half an hour, socially distanced, visit, arranged within a day of calling. The second time was a call back and a patient and calm Sam managed to talk me through getting my "dead" work PC back to life. Thanks so much Sam, this is such a great company to have locally in Ludlow. Absolutely no reservations in recommending. Thank you for your help!
Stephen Jaques
Aug 05, 2020
We have been using Fresh PC's for several years now, the service is first class and very fast. They have built and installed our network and server set-up, and offer excellent and prompt support to our team whenever required, Fresh PC's realise that problems need to be solved/fixed quickly to ensure the business runs as smoothly as possible.
Simon Warbrick
Jul 24, 2020
Great service. Recovered treasured photos and offered some good advice. Excellent value for money - thank you so much! Can't recommend this company highly enough. Will certainly be using them again in the future.
Stephen Jaques
May 18, 2020
We have been using Fresh PC's for several years now, the service is first class and very fast. They have built and installed our network and server set-up, and offer excellent and prompt support to our team whenever required, Fresh PC's realise that problems need to be solved/fixed quickly to ensure the business runs as smoothly as possible.
Diane G.
Mar 31, 2020
I phoned Sam after my urgently needed laptop went dead. Despite being self isolated, he took the time to offer suggestions and was able to find a solution really quickly over the phone. I can't thank him enough for his advice as I'm involved in supporting the community during the crisis and couldn't do it without my laptop. When things are back to normal I will definitely support his business, I hope that others will too
James Cox
Nov 01, 2019
Sam has done an amazing job building my gaming rig. Sorted out a few issues I was having and got it good to go in a very timely manner. Fairly priced and very professional. Definitely my first stop from now on whenever I'm in need of assistance with my computer. Recommend Sam's service to everyone.
Michelle Bishop
Jun 27, 2019
Sam helped us sort out a new website after our last site host let us down badly. With us every step of the way, easy to contact, thanks Sam.
David Etheridge
Apr 29, 2019
Being a Mac user, some computer services are a bit at sea when confronted with a Mac rather than a PC. Sam is the exception to this, having a comprehensive knowledge of both. I'd rung various 'experts' who prophesied doom and expense for my Mac which was doing very strange things. Sam checked it out and blew all the dust (from heaven knows where) and now my Mac is quiet and does what it should do! If I have any further problems then PC Consultancy will be my first port of call. Many thanks, Sam!
James Morris
Jan 30, 2019
Trusted company. Been fixing my trouble ridden computer for years. Even in Cardiff he got a charger sent to me over night to ensure I was back up and running the next day. Super impressed!
Keith Munro
Jan 17, 2019
Sam was excellent. We bought in a laptop, which was refusing to boot up, to see if the data could be recovered before it was sent off for a warranty repair. We didn't hold out much hope as another IT chap, who knows his stuff, had already tried. But Sam managed to sort it. Great chap, great service. Will use again.
David Etheridge
Nov 20, 2018
Some PC repairers are totally at sea when confronted by a Mac, but Sam is the expert on both. He sorted my Mac out very quickly as opposed to other 'experts' who basically claimed that I would need a completely new computer! If I have any further problems, Fresh PCs will be myfirst port of call
Dom S.
Nov 09, 2018
My consultant was very knowledgeable and helpful. I was having a problem with 'jagged' graphics on my laptop. Thier troubleshooting quickly got to the root cause of the problem and explained the solution in a way even a layman like myself could understand. Highly recommended service.
John S.
Nov 02, 2018
Very good service from Sam. Cleaned up my computer well. Would definitely recommend Fresh PCs Consultancy.
Charlotte P.
Oct 28, 2018
Very good service. Great customer service, and excellent turn around time. Thank you definitely use this company again
Lisa Powell
Oct 19, 2018
Sam fixed our Playstation and gave a very professional affordable solution to our problem.
Charlotte-Jane Preece
Aug 04, 2018
Used this company to fix a laptop that the hard drives broken. They installed a new one and reset the laptop. Very quick service and Very Good customer service definatly recommend this company for all your computer problems.
Barbara Clark
May 02, 2018
EXCELLENT!!! Really pleased with my computer. Very knowledgeable, advised me of the best deals, prompt responses. Would well recommend this company.Thanks Sam for all your help.
Heather Mason
Mar 28, 2018
Friendly knowledgeable and professional service from start to finish. Highly recommended for all your business and personal computing needs.
Jason Lock
Mar 27, 2018
Sam fixed my sound problem really fast remotely. Very knowledgeable and reasonable rates too!
Rose Owen
Jan 12, 2018
Sam fixed desk top and laptop for us. We run a business and both computers failed 2 days before Christmas. He fixed the problems quickly and efficiently and we were very grateful. Would definitely use Fresh PCs again.
Anglo Swiss
Dec 21, 2017
Excellent turnaround and reasonable fee too. I have given up on the other PC repair place in town who have wasted a lot of my time. Will be sure to come back here if there are any further problems. Many thanks,
Peter Povall
Apr 02, 2017
First class service. They took time to understand the problem I had and had it fixed within a few minutes via remote access. Worth every penny of the very competitive charge they made. Any future problems and I'll be heading to Fresh PC's first.
Matthew Roberts
Nov 26, 2014
Awesome service. Saved me a lot money and proved scammers that they aren't always right.
Dominic Seddon
My consultant was very knowledgeable and helpful. I was having a problem with ‘jagged’ graphics on my laptop. Thier troubleshooting quickly got to the root cause of the problem and explained the solution in a way even a layman like myself could understand. Highly recommended service.
Jean Atkin
Deeply grateful for the rescue of all my documents, email and contacts list from the wreck of a hard drive!
Steve Bufton
First class service have used them a few times now for business and personal computing issues a prompt service at a nice price
Elaine Henshaw
Absolutely delighted with the help and support given by Sam. I would definitely use Fresh PCs again, and would recommend them highly. Thank you!
Karen Fleming
In the time it took me to make Sam a cup of coffee, he had resolved the DVD issues that have foxed many an IT Consultant before him! These guys know what they're doing and fixing problems faster is not only a great relief and means less down time for the business, it makes for a more cost effective service too.