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Computer Repair Norwich
... keeping machines alive ...
Computer Repairs Norwich, Mac and Laptop Repairs Norwich

We provide computer repairs, maintenance and software support including virus removals and data recovery services, at home or place of business.

Our aim is to provide a cost effective service to ensure your computer equipment is running efficiently and problem free, thereby ensuring the best use of your existing and future investment in computer equipment.

This means you are not wasting your own valuable time due to computer errors and problems.

If you're having problems with upgrades, or your computer is running slow, or even if it's dead, we can help!

Screen replacement, keyboard replacement, virus removal, windows installations, slow computer maintenance, slow laptop, laptop repairs Norwich, computer help

some of my services...

- Screen replacement
- Keyboard replacement
- Virus removal
- Windows installations
- Slow computer maintenance
- Slow laptop speed up
- Laptop repair
- Computer help
- Data transfer & recovery
- Software & Hardware upgrades

Some benefits I offer

- No-fix-no-fee
- Free inspection (if you repair with us)
- Fixed fee repairs
- Full quotation provided
- Friendly experienced staff
- Fast turn-around
- Warranty on parts and labour
- Pay online
- PayPal accepted

Launched in 2014 but based on 12 years of previous experience running an IT Support business, providing customers with the most efficient solutions for their hardware and software issues. We will continue to offer IT Support but will have as main activity the assessment, diagnosis and repair of hardware and software problems.
Served areas
  • Norwich, Norfolk
Business details
  • Licensed
  • Insured
Highlights and features
  • Dependable
  • Trustworthy
  • Honest
  • Reliable
  • Affordable
  • High Quality
Associations and certifications
  • Microsoft Certified
Payment methods
  • Cash
  • Bank transfers
Services
We offer the best virus and malware removal in Norfolk, so we can help you with the following:

Your machine is doing funny things, acting strange, popping up windows, clicking windows closed, you even hear strange sounds now and then. It’s grinding to a halt and it seems no matter how much you run your antivirus software, the problem seems to persist, even though your AV is telling you there are no viruses?! But how?!

Well, your antivirus software is only digging so deep. It simply isn’t powerful enough to go any deeper, at least not safely, without risking losing your data.

Dysfunctional e-mail accounts, Windows crashes, system errors, slow programs, sulking printers, scanners that don't well, doesn't it sound familiar? Whatever the problem, whatever the cause we can find the cure. Whether it is hardware or software problems, CRN treatment is the best treatment to prevent, diagnose or recover from disaster.
You will get the best service, quality, loyalty, reliability, accountability and dependability that you could only get from your very best friend. Yes, we charge for it, but every relationship has its price one way or another. You can trust us and that is priceless.

We have the expertise with both machines and people, yes, we’re people people, not distant, cold and overly technical nerds. We’re approachable, experienced, knowledgeable, friendly, qualified, professional, reputable and with excellent communication skills too.

At Computer Repair Norwich, we listen to you first and offer solutions second.

We provide computer repairs, maintenance and software support including virus removals and data recovery services, at home or place of business. Screen replacement, keyboard replacement, virus removal, windows installations, slow computer maintenance, slow laptop, laptop repair, computer help.
Data recovery is the process of recovering lost, accidentally deleted, corrupted or inaccessible data.

According to 2020 UK statistics, most data loss is caused by human error rather than malicious attacks. In fact, almost two-thirds of the incidents reported to the UK Information Commissioner’s Office were due to human error. The most common type of security breach occurred when someone sent data to the wrong person.

Other common causes of data loss include power outages, natural disasters, equipment failure or malfunction, accidental deletion of data, unintentional formatting of hard drives, hard drive read/write head damage, software crashes, logic errors, firmware corruption, and more.

Using the computer after it shows signs of failure, physical damage to the hard drive, laptop theft, spilling coffee or water on the computer.
Maybe we’re not as big in the phone and tablet repair front as a dedicated phone repair company in Norwich, but we’re the friendliest and most dependable. We’ll always be honest with you so if we can’t do it, we’ll tell you free of charge.

We may be able to help with liquid damaged phones and tablets.
We have specialised equipment for all and any soldering challenges.
Power and volume button issues are welcome. We'll fix it.
We specialise in charging and audio jack ports repairs.
Any rear housing and back glass replacements.
Headphones, earpiece and loudspeaker issues repaired.
Next level troubleshooting and fault finding of phones and tablets.
Your machine is down for the count and you need a hand to get it to work again… well, you’ve come to the right place – the home of gaming console repair, and PCs as well of course.

We no longer repair the very lovely and retro Sega Saturn, Atari Jaguar, Nintendo 64 or even the 1994 PlayStation due to its rarity and parts shortages, but the rest is “game” – pun intended!

So, when your gaming console is becoming a bit of a frustration, it’s time to send it to us. Your PlayStation 4 Pro, Xbox One X or Nintendo Switch, to name a few, will give you trouble from time to time, which is when we come in.

There are plenty of intermittent issues that can be hard to detect, but some issues are plain and simple. For example, Disc Read Errors,
Network Connectivity Problems, the infamous Blinking Blue Light, Unexpected Shutdowns, Games Won’t Install, Flickering, No Disc Ejection, Firmware issues, Frozen game issues, Gamepad issues, No audio or No visual, Kinect Motion Sensor issues.
There are countless reasons why maintenance and servicing your computer is so important. For example, skipping your car services is a false economy. Not maintaining your car means it will eventually break and it will be more expensive than if you had maintained it. It’s the same with any machine. Having consistent maintenance check done on your computer can eliminate small problems before they become big problems.

Well-maintained computers will keep viruses and malware away and keep your computer’s performance high. Consistent maintenance can also help you ensure your antivirus software is up-to-date and working properly and that your personal details, for example – online banking, doesn’t get in the wrong hands.

Keeping your computer maintained will lessen the chances of these instances and keep your data safe. There’s a lot more, but you get the picture.

We’re the best at it so give us a try. The reviews speak for themselves!
Reviews (47)
Write a Review
Oliver L.
Oct 07, 2024
My gaming laptop stopped turning on because parts of the motherboard had fried due to overheating. I talked to Lenovo and they said a full motherboard replacement is the only option - and don't have service centres in the UK!

Mick identified the problem and sent me a very good price, then after I accepted the quote he repaired the motherboard, re-applied thermal paste and cleaned the exterior. The repair was a bit lengthy as the problem isn't easy to solve, but the price and service offered are exceptional. I thought I was going to have to replace the entire laptop but Mick saved me from that. Recommended - I honestly didn't think it would be repairable or the price would be double what I was quoted. Very satisfied.
Charlotte C.
May 21, 2024
Mick did an excellent job helping to repair my laptops cracked screen :) Very friendly, helpful guy with excellent communication. I was updated regularly and he got the job done quickly for a great price. I really appreciate his help and can’t recommend him enough!
Mellieha Allen
Jul 10, 2023
Incredible service; fast, competent, excellent communication and customer service, and a very reasonable price. Mick managed to salvage all my data from a broken hard drive and upgrade the computer to run better than new. I'm so pleased with his service and highly recommend this service.
Nuha Chowdhury
Jun 15, 2022
Mick delivered helpful service and offered incredibly reasonable rates (especially considering the amount of work that had to be done), very pleased
Kimberley Burton
Jun 01, 2022
Couldn't recommend this service enough! Very professional and fast paced repairs! Accidentally smashed my laptop screen and was able to have it sorted and repaired good as new within 5 days for reasonable pricing.
Kathryn Hammond
May 20, 2022
I'm very impressed with the service I received from Computer Repair Norwich this week. Good communication throughout and a quick turnaround. Mick is friendly and knowledgeable and I highly recommend using him for your computer repairs.
Christopher Mander
May 14, 2022
Mick really knows what he's doing. After my laptop's hard drive died, he managed to recover all my data and install a fast new SSD so that it's now working like a new computer. I now know that I should have acted on the signs of my slow drive earlier, when I could have got a clone made that would have included all my apps. So my advice to anyone reading this would be to seek Mick's advice earlier than I did, when things are starting to slow up on your computer.
Emma Bunny
Apr 16, 2022
My pc's hard driver fail and had to have it replaced. They gave a good quote and did a great job replacing, install new windows software and optimising my pc so it now runs smooth as butter. Very pleased with it and great customer service!
Sandcastle Boy
Apr 03, 2022
I was very nervous letting my son pc as before was treated really bad from another repair shop but computer repair Norwich have a great customer service and was explained and put to ease. The work was carried out and was back after two weeks. I would recommend and will be using again. Thank you Mick my son is so happy and is saving for his next update.
Paul Speak
Mar 08, 2022
Very good service. My elderly PC (running Win7) has been getting slower and slower for some time now. I now have a new solid state drive to replace the old HDD, with everything transferred onto the new one. A good cleanup and tuneup as well, so now I can't tell the difference. except that it now runs quieter, cooler and most importantly, much quicker! Thoroughly recommended!
Adam Downton
Feb 11, 2022
Perfect for identifying and solving problems for individuals whilst offering care and maintenance to the device. Answers all questions in very good time and will keep you updated with the solving of the problem and the predicted schedule. Will provide a detailed inspection, giving a professional opinion beyond that of the known problem, providing deep cleans and offering additional support. Offers an added bonus of collection and return across Norwich for those who lack their own transport. An aspect that is especially helpful for students or those who may not be able to travel themselves. Overall, a very positive experience and would recommend for any individual who is uncertain about the problems they're experiencing.
Josh Marshall
Dec 31, 2021
My computer had an ongoing windows issue which caused audio distortion and a general performance issue. Mick spent a lot of time and effort inspecting and resolving the issue which wasn't easy. Constant communication and reassurance was given and a very reasonable quote was offered up considering the circumstances. Would definitely recommend
Donna Brewster
Dec 30, 2021
Fantastic service and extremely good value, my sons laptop is working perfectly again at a fraction of the cost we expected!
Tobias Sl
Dec 23, 2021
Excellent- above and beyond. I had major repair done on a high end laptop and he was able to do it in a week with a fair price. He kept in touch constantly and gave me a quote within two days. There's a definite reason the company is rated 5 stars. I'd suggest anyone to use this service.
Ed Sum
Dec 22, 2021
Quick response, professional and prompt service. Was provided with regular updates with the work that was agreed. Convenient to get to being close to the NDR. I would highly recommend.
Patric Valentine
Nov 06, 2021
As someone who is fairly new to Norwich I wasn't sure who to go to when my PC stopped working. When I emailed Computer Repair Norwich, the immediately got back to me and offered to collect my PC for an inspection. The inspection was incredibly quick and they identified the problem immediately. They were also willing to answer any questions that I had about my computer, which actually taught me a lot. Would absolutely recommend this company for anyone who wants PC repairs :
Amy Gilks
Oct 31, 2021
Excellent service. Repairs completed quickly with outstanding results. Mick was really helpful, explained everything really clearly and was very friendly and a pleasure to deal with. Thanks again!
Geoff Brosse
Oct 21, 2021
Mick the owner is a complete expert in computers. He's friendly and his advice is spot on. Rescue my dieting computer and saved all the contents. Computer is now quicker, doesn't freeze and more importantly works again. Would recommend computer repair Norwich to everyone
Christine Howell
Oct 07, 2021
I had my MacBook cleaned after a scam attempt. The service was first class. Mick was really helpful and gave me useful advice and information. I wouldn't hesitate to recommend Computer Repair Norwich.
Jake Kay
Sep 20, 2021
Had my hard drive replaced with an SSD for my old laptop. I'm so happy with it, feels like a new laptop again! Mick was very professional. Very fast with responding to my emails. Price was very affordable. Will definitely recommend. Thank you Mick.
Samantha Low
Sep 13, 2021
Mick was great in finding a fix for my laptop. He was very professional and knowledgeable. I will definitely find him again, if I ever face another problem. Thanks Mick!
Edward Kim Barker
Jan 26, 2021
Excellent service, fast friendly, professional and well priced. All aspects of the diagnostic and repair were
explained in advance and charges were very reasonable and transparent. Would
Recommend!!!
John Osborne
Jan 22, 2021
Brilliantly and efficiently repaired within a week. Friendly, professional, excellent service.
Nick Bartram
Jan 15, 2021
Delivered and repaired laptop returned within a day. Quick to respond to emails and a friendly service.
Charlotte H.
Jan 12, 2021
I had a wonderful experience here, dropped off my rig and felt as though it was in safe hands. Very good with following Covid guidelines, he also cleaned and updated the systems on my PC for free alongside fixing the issue I was having! Very friendly and responsive, while also being quick to get the job done, my PC was ready to pick up the very next day! Would absolutely recommend this repair man.
Charlotte H.
Jan 11, 2021
I had a wonderful experience here, dropped off my rig and felt as though it was in safe hands. Very good with following Covid guidelines, he also cleaned and updated the systems on my PC for free alongside fixing the issue I was having! Very friendly and responsive, while also being quick to get the job done, my PC was ready to pick up the very next day! Would absolutely recommend this repair man.
Karen Ames
Oct 27, 2020
Great service and my son’s laptop is now working perfectly - so much faster than before
Natalie Freeman
Oct 11, 2020
Like many people I have been working from home since March and completely reliant on my laptop working well. On Thursday evening my laptop stopped connecting to the internet with both WiFi and ethernet and, bearing in mind I need to teach remotely next week, I was in panic! I emailed Mick Thursday evening, was told to drop it off to him on Friday and I had it back Saturday morning in perfect working order. Mick was completely up front about the cost, told me what needed to be done and gave me the choice to try it myself before doing the work and gave me some fantastic expert after care advice when I picked it up. The man's a life saver!
Dean Harper
Oct 07, 2020
Many thanks to Mick for fixing my PC – he provided great service with excellent communication throughout. I asked him for options and he listened to what I wanted and came back with exactly what I asked for – all ahead of time. Fully deserving of a 5 star rating!
Beccy Rejzek
Sep 22, 2020
Mick did an expert job repairing my sons broken laptop which had been stood upon and had bent and broken hinges and a damaged case. He was very good in explaining the quote and repair process and my options. Great communication throughout and completed quickly at a reasonable price, I would definitely recommend and use again.
Tousif Chowdhury
Jul 30, 2020
One thing that stands out with Mick is that he was very quick to respond to my initial inquiry and maintained contact with thorough details throughout the process and provided a realistic time frame for the return of my devices. I sent my phone in to replace the loose USB port, and my slow laptop which, unknowingly to me, was on the brink of death!

Even though he had to order in the component, Mick was able to sort my phone out within a couple of days. My laptop required more work needing a new SSD drive, Windows migrated, maintenance and optimisation. Whilst I wasn't in a rush for the laptop, it was sorted in less than a week and is now buttery smooth. Not once did I feel pressured to go forward with the repairs or get something I didn't want. Mick is an honest, professional, and friendly person whom I'd trust to take care of my devices again. Some might criticise the prices but personally I'd rather pay more for a reliable service and to get the job done right!
Marilyn Hood
Jul 26, 2020
My laptop had an intermittent screen fault. The machine was inspected, repaired and ready for collection in a very quick turnaround. Realistic pricing, friendly, efficient and safe service. Definitely recommend!
Lucy Walters
Jun 29, 2020
Very quick professional friendly service. I contacted the gentleman a few days ago for my daughters laptop screen and he got back to me super quick with a good price.all done and returned to a very happy teenager.
Callum David Scarff
Apr 22, 2020
Great service. Kept me fully informed of what was happening and very understanding of current events. I would highly recommend.
Steve Reeve
Feb 21, 2020
Very good service from Mike and the cost was a very low cost I would recommend to any one
David Leaper
Feb 10, 2020
The service is excellent and the price is resonable. My computer system was badly corrupted but Mick fixed it and managed to install Windows 10 instead of Windows 7. Highly recommended.
Paul Scibilia
Jan 18, 2020
A great service I would definitely recommend. Quick and clear comms throughout, and Mick is a very friendly and informative guy.
Nigel Callaway
Nov 27, 2019
excellent service. Told me the price in advance and thats the price i paid. Very polite and friendly guy and i would definitely recommend to any of my friends and use again myself. Thank you very much
Georgia Gibson
Oct 21, 2019
Very fast service, pretty cheap considering we’re dealing with computers, allows for delivery so if you’re far you don’t have to walk it. Everything seems fine with my laptop now! Which is great!
Wendy Gibson
Oct 07, 2019
Mick is brilliant, had been having issues with my laptop for a while, Mick gave it a good service and when I still continued to have some issues went above and beyond looking for solutions. Without a doubt would recommend Mick and will certainly use again should I need to
Lizzy Reeves
Sep 11, 2019
A speedy service with excellent results, Mick is a professional who can be trusted with any computer repair. I would happily recommend him to friends and family, and would return if I needed anything else.
Roger Andrews
Aug 23, 2019
Mick gives a professional service and knows his stuff, keeping you informed and updated. He located a display circuit board problem in an HP all in one pc and ordered the replacement pcb and emailed that pc was ready for collection, all within a few days. He is someone that I gladly recommend and would use again.
Rob Feast
Absolutely amazing service ! Fixed my son's Laptop same day !
Picked it up & dropped it off too once fixed
A really nice genuine trustworthy man
Catherine Curl
Computer Repair Norwich have done and couple of repairs for me. They have been quick and efficient and don't make up repairs that don't need to be done. In fact they didn't charge for the first one because it turned out to be something very minor.
Ben Hogg
I found Mick through Google, and I am so glad I did - I couldn't be happier with the service I received. Because I rely on my computer every day (I'm a freelance web developer) I needed a solution quickly to my computer issue, as any time without my computer means money lost, and unhappy clients!

Mick understood my issue, collected my computer from me and had it back to me repaired in a couple of hours. He gave a very clear explanation what had happened, and what he had done.

Very, very happy!
Julie Carpenter
After finding my son's PC riddled with viruses, I came across Computer Repair Norwich on the internet and am so glad I did. I received an excellent service, very fast, professional and amazing value for money. I will certainly never go anywhere else and have told all my friends and work colleagues.
Megan Khan
My external hard drive had stopped working and I had lost all my uni work :( Computer Repair Norwich were able to somehow extract it all and transfer it to another hard drive :) Very quick , friendly and affordable. Many thanks. Recommended! 5*