Solid Rock IT UK

Wow what a fantastic service. My laptop suddenly stopped working when in the middle of completing and important assignment. I called another local company first who said by what I described, it seems like a motherboard failure and it would be 3 days before they could look at my laptop. After speaking to Solid Rock IT, an engineer arrived at my house within 90mins and resolved my computer problems within an 1 hour plus there rates were very competitive.

Mark was professional, knowledgeable and really friendly. I would recommend his service to anyone needing computer support. In future, if I occur any other problems, Solid Rock IT will be the only company I will call. Definitely use this service

Extremely affable helpful, and knowledgeable engineer. Fixed the problem on my computers, not only with our in house prigrammes but also in general with the Internet and upgrade. Great job! Thank you.

First class experience. The company went above and beyond in repairing a smashed laptop screen. The speed and efficiency allowed me to continue my days work with little downtime. Perfect.

Mark was very fast, intervene within a few hours and literally resuscitate my MacPro! Great job at dismantling, cleaning and repair the computer. Highly recommended

Excellent service. I was struggling with a weak wifi signal in certain rooms of my house but the engineer managed to get me up and running with fast broadband in no time. Excellent attitude and helpful follow-ups post visit - a class act

Exceptional service. The engineer went above and beyond to retrieve all our data and rebuilt our laptops after a major system crash. They were patient, knowledgeable and made us feel at ease throughout the whole process. They really know their stuff. Highly recommended.

Excellent experience all round! Got an immediate (and very reasonable) quote for a battery replacement when I called initially, and they offer in-home services so you don't have to bring your laptop out and leave it in a shop for a couple of days. The engineer was running late but made sure to keep me notified about his ETA, and once he arrived the entire process was speedy and professional - took about half an hour and I'm already back on my laptop. He even gave me pointers for how to care for a new battery :) Thank you!

I cannot recommend this company highly enough. They are professional honest hard-working and diligent. I asked for a big job to be done a couple of days before Christmas. They not only were able to order all of the equipment as per my request but complete the job successfully in a friendly and professional manner. Don't think twice

Very thoughtful and speedy service. I needed computer repair, the engineer came straight away the same afternoon and got everything fixed in 30min. Great value for money, as well.

Whoa, these engineers are good. Want your wireless network set up right? Want someone who shows up on time and delivers what they said they could? This is your pick. I needed someone to install a whole house wireless network. Fibre to router, connect up with a switch, install wireless access points, and set up the system. I called and emails a half dozen other firms.

No one showed up on time, no one gave legitimate quotes, if they quoted at all, they certainly did not survey my house to determine how to deliver the project. Not Solid Rock. My engineer did his survey and mapped out his work, came back with a detailed quote, scheduled a install date, showed up and knocked it out. Even stayed late to make sure the system was working.

Didn't leave a birds nest of cables behind either. He proactively problem solved and was fun to work with to boot. Follow up was also great, when we discovered there was an issue with set up the next day, he literally did not stop working on the issue until it was resolved. I've recommended Solid to my friends, contractors and to anyone who will listen. Make your life easier. Hire them and don't look back. Solid Rock is now my go to for any and everything IT.

Easy to arrange, the engineer installed an SSSD on my Mac which now has a new lease of life. Good service with pick up and drop off, and communication throughout the process. Can recommend.

Great service from Mark! He was very friendly and solved my issue with no trouble at all. Would thoroughly recommend!

Great speaking to the engineer, lovely guy his patient and friendliness and humour was amazing. Was very easy to get hold of at all times. He new exactly what he was doing, the way his guidance was remotely made everything so easy with no stress Thankyou

How quick and efficient the team have been in solving my laptop issues. They managed to get my data back and fix my pc. Highly recommended!

I needed data from a hard-drive rescuing. I called solid Rock and the engineer was able to come round the same day. Great service and good value, made easy by a home visit and the engineer was proffesional and friendly. I would recomend this trustworthy company to anyone.

I continue to be very pleased with this company. An excellent website leads to rapid response - in my case in my home office. The engineer who was a really pleasant guy worked hard to sort out my machine. What really was good was the way he talked me through what he was doing and explain how to avoid doing what I had done in the first. I will continue to use them and recommend others to do others.

I damaged my new laptop screen. I don't know much about computers and so was hesitant to ring around and take a risk. I was recommended this company via a Facebook group I am part of. The service was quick, professional and friendly. I would recommend this company to others.

I called Solid Rock IT late afternoon on a Friday as my Mac died! Mark was fantastic and came to my home within 1 hour. He was able to save my data and save onto a hard drive. His calm reassurance was just what I needed and he provided onward advice which was an added bonus. First rate service. Thank you

Great communicators, easy to set up an appointment and they keep you informed as to arrival time- friendly and reliable- got the job done, gave recommendations for a product to help my situation and followed up with a link to the product- would happily recommend and would use again

I found the adviser approachable, understanding of my difficulties, very skilled and the service reasonably priced. I had some complex issues as I moved from Microsoft to Apple and he was able to retrieve all my old data. He was also willing to help over the telephone and arranged to come as soon as possible. That the service is offered in one's home makes it very convenient.

Amazing first class business. My computer charger broke while I was working from home. Panic! I found these guys online and Mark from Solid Rock IT UK came immediately to my rescue. He even went as far as hand delivering me my new charger within 90 minutes. Such a professional and friendly service. Would wholeheartedly recommend these guys.

Much cheaper than other companies were quoting and came to my office to fix. Friendly, professional and speedy. Thanks very much.

Mark was professional and respectful. Answered my text almost immediately, came around later that day. He knew what he was talking about and resolved the wifi issue at home. Would without doubt recommend him.

I called Solid Rock IT and got Mark on the phone. We had a chat to determine what the problem might have been and he came over to my place within 3 hours, at the exact time he told me he would have. We spent 1.5 hours together working on my laptop. Mark has identified the possible causes of the problem and fixed it. He also followed up on the appointment, to check how the machine was working. I am very happy of the service provided. I would definitively recommend it!

I received an excellent and speedy service. Very professional from start to finish. I had a tablet with a cracked screen and was so impressed to have the screen fixed and technical issues resolved all on the same day. Mark is very helpful and runs a very streamlined and efficient service. I was able to get back to my work very quickly with minimal disturbance to my usual routine. Very happy customer and would highly recommend Solid Rock IT!

My Ipad screen smashed last night, it was fixed by Solid Rock IT UK by 5pm this afternoon. The job was done fast and with a smile. This was the most convenient and reasonable service I could find in London. Thanks so much Mark.

Mark was amazing got the job done and was really professional. Everyone needs a Mark in their life!! Brilliant service you will not be disappointed!!

I had problems with a mac book pro and a mac book air - one was old and one was running out of memory (storage). Mark cleaned them with antivirus software and helped us delete old unnecessary files. We built the 2011 mac book pro into a multimedia machine for movies, videos, music, photos, and cleaned up the air to free up half the storage. Mark came to our house for the services so we were also able to tap him for a dozen "how tos" on our macs. Very happy with the personalized service!