Timeless IT have been established just outside of Heathrow Airport for close to 10 years now and have been supporting local business (large / small) and local residents with their IT requirements.We operate a retail outlet in Ashford, Surrey which is a drop in centre for any faulty machines or devices and where we also sell new machines and accessories.
We offer a home user remote support service called Tech:Friend which provides home users with all the benefits of a business style support contract. Please see our website for further details.
Finally we provide IT Service and Support for businesses all around the south east and operate a IT telephone helpdesk and are able to provide external site visits to all of our support contract clients at a discounted rate. Please see website for further details.
Served areas
- London, Surrey, Berkshire, Heathrow
Highlights and features
- Plain speaking IT solutions for business and home users
Associations and certifications
- Proud members of the CITS scheme for IT professionals
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Services
Repairs
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Our Timeless Retail outlet offers a range of repairs for most type of laptops, desktops and devices. All machines must be booked in for a diagnostic (charge 15. 00) and our team will report back to you with our diagnostic result and a plan of action with anticipated costs. Due to the huge multitude of issues that machines can suffer, we are not able to provide a comprehensive price list but will look at each case individually and let you decide whether or not it is cost effective to carry on with the repair.
Remote Support
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Reviews (14)
Lesley Sutton
May 12, 2022
Jstamp
May 11, 2022
Keith Gibson
May 05, 2022
I use the computer quite a lot and find it extremely annoying and frustrating when it stops doing what I expect it to do - especially when the emails stop working. It's so good to be able to pick up the 'phone and get help straight away to get things back on track. I probably use the Techfriend scheme two or three times a year to get me out of trouble - and I have also occasionally called to ask for advice on making a computer-related purchase.
Each time I've contacted Timeless, my problem or request has been dealt with very quickly and to my complete satisfaction. Also, I find it reassuring to get the annual "health check" on my computer and tablet and to know that reliable security software has been installed by Timeless.
Each time I've contacted Timeless, my problem or request has been dealt with very quickly and to my complete satisfaction. Also, I find it reassuring to get the annual "health check" on my computer and tablet and to know that reliable security software has been installed by Timeless.
Mike Russell
Jan 18, 2022
I appointed Timeless 10 months ago and have had great service every time I have needed them. This week I had an IT meltdown and the team at Timeless helped me manage my stress as they were calm and clear in what needed to be done and supported me through the issues. As an independent one person business it is critical to be able to continue your day to day work while supported by such a great team.
Dan Crow
Jan 16, 2022
Melanie Langley
Oct 10, 2021
Keith Proffitt
Jun 03, 2021
Peter Grainger
Jan 20, 2021
Gabi Burton
Mar 11, 2019
The guys at Tjmeless Tech were super helpful and helped me sort out my apple mac book issues with log in and key chain really quickly at a time when I was super pushed for time and i could not afford to be out of action with work for a long time. within a morning i was back at work. I can't thank them enough. Very reasonable changes too!
Marc Wheatley
Feb 29, 2016
Ruth Fogg
Bradley Siffleet
Malcolm McKenzie
Jacqui Blair-Morgan