Sunderland Computer Repairs

A great company with top class service. They go above and beyond with their customer service, The products are at a great price and I would highly recommend using them.

I had a BSOD (blue screen of death) issue
And my PC was sluggish
My computer was collected, good news for me as I do not drive, and the problem diagnosed promptly
The issue was rectified and I also had an upgrade to my PC
During the repair Mike was in regular contact and fully explained the issue and solution
My PC was delivered and is now working much faster

If Carling made Computer guys, Mike goes above & beyond. Fantastic service. Laptop collected and delivered sameday with new PC & Monitor. I can now lean back and type Knowledgeble, friendly, trusted guy.

If Carling made Computer guys, Mike goes above & beyond. Fantastic service. Laptop collected and delivered sameday with new PC & Monitor. I can now lean back and type😊 Knowledgeble, friendly, trusted guy.

Extremely friendly, knowledgable and helpful, would highly recommend

With Mike's kind assistance, my computer is as though new again, like Lazarus, an old friend revived.

Friendly and professional service my son has tried to build his own pc and made a few mistakes along the way but mike fixed these and gave some good advise about the pc i hope to ask his advise in future when its time for an upgrade because there is lot to learn just want to thank you so much for all your help I would recommend you to everyone.

A wonderful experience. I'm so grateful to Mike for exploring the issues with my laptop, and for taking the time to talk me through his findings (the accompanying pictures and video relating to the work undertaken were extremely helpful). Expert guidance and advice, extremely responsive service, and very reasonably priced - highly recommended. I was never in doubt that my laptop was in very safe hands. Many thanks indeed.

2 recent dealings with this excellent firm. Lost all my data despite, backing up regularly. Mike found all the lost data which saved me a ton of extra work. Ordered a new deskstop. Wonderful bespoke service, a great machine at a good price. Happy to recommend

Read impressive reviews from previous customers so I felt sure Sunderland Computer Repairs would be able to fix my computer and I was not disappointed, excellent service and advice, I was so worried it could't be fixed, I had no need to worry. Laptop was collected and returned safely. I will be happy to use again if necessary.

I can not recommend this company enough. My son wanted a gaming PC for his birthday. I looked on line & at a couple of specialist shops but the prices and descriptions varied everywhere, I didn't know where to start. I found Sunderland computer repairs and emailed for some advice. Mike asked a few questions and said he could build something suitable for my budget.

We had a zoom meeting and he asked about games my son played and what he would expect the PC to do. He explained how all the different parts worked and tailored the PC to my son's needs. Before he started he gave us an itemised list of all the parts and costs. He kept in touch throughout the whole process with photos and videos of his progress, which were really great to see, so much detail (most of which went over my head).

Then he delivered the PC to our door. My son is over the moon, he has exactly what he wanted and I'm confident that if we need anything in the future Mike will be there. Fantastic company, I think it's obvious that Mike loves what he does and tries his hardest (and in my opinion succeeds) to provide the best service that he possibly can. Thank you.

Excellent Service! Quoted almost 600 from Apple to replace logic board on my MacBook but Sunderland Computer Repairs were able to fix the problem for 160 - it wasn't a logic board problem at all! Brilliant job and excellent communication - would definitely recommend!

Read impressive reviews from previous customers so I felt sure Sunderland Computer Repairs would be able to fix my computer and I was not disappointed, excellent service and advice, I was so worried it could't be fixed, I had no need to worry. Laptop was collected and returned safely..I will be happy to use again if necessary.

My son's computer was working quite slowly and operated on Windows 7, Mike installed Windows 10 and put a state of the art Solid State hard drive in. The computer now works quickly and quietly. It has good security programs and all the Windows programs that come with Windows 10. We are very pleased with the excellent work that was done, the reasonable price that we paid and the communication that we had while the job was being done. We can thoroughly recommend Sunderland Computer Repairs.

Absolutely fantastic service from Mike- Arranged collection and delivery of the machine with ease- Swapped out a done drive, recommended a variety of upgrade options- Went above and beyond even arranging a full clean including my keyboard which looks better than new. Couldn't recommend enough!

Had the most wonderful experience, costumer service was top notch! Came ind with my broken macbook and they were super helpful and quick to figure out what the problem was. The technician, Keenan, was so nice to give me multiple options of what kind of repair I wanted and the prices of the different services. A few days later it was fixed, had gotten a new harddrive, battery and charger, all at a very fair price! Mike always makes you feel welcome there and is good for a chat. Couldn't recommend the place enough!

I had a printer/wi-fi problem and didn't have the appropriate cable to test the printer off-line. Mike didn't have one in stock so he lent me the cable from his own spare printer! Both Mike and Keenan are so helpful, and what is more, really patient with my lack of knowledge!

I recently visited Sunderland Computer Repairs as I had a problem with my laptop he kept me fully informed step by step as he investigated the problems unfortunately it could not be repaired due to its age but Mike was very patient and sorted me out with a new laptop. I would highly recommend Sunderland Computer Repairs as Mike is a very knowledgeable fellow and he certainly knows his trade so I would advise anybody who has computer problems definitely visit Mike as he will sort it all out for you.

Diagnosed dead old PC. Built me a new one quickly. Good build quality and all data transferred. Nice personal touches.

Took my laptop down today the keyboard was broken, Mike fixed it in 15 minutes while we waited, great service at a reasonable price.

Desktop went to black screen and could not fix using advice from internet. Found Mike on Google, very helpful on the phone and he explained what he thought best and worse case scenarios and costs may be to repair. Took my machine to Mike's shop on the afternoon and it was ready to collect first thing the following morning, good as new, with a best case scenario repair which was very reasonably priced.

I found Mike's Computer repair shop via Google, as I had very poor service and repair from my local computer shop in Peterlee. This is the second time that I've had my samsung laptop in for a powerjack repair-i just wish that I found Mike's shop first - I would not have been ripped off 1st time elsewhere. I found Mike to be honest, polite, friendly and above all professional in his work - Im very impressed by the high standard of work carried out! Cheers Mike - Well worthy of 5 stars for a job done right!

I approached Mike to solve a desktop PC issue - the hard drive had crashed. He kept me informed of his progress on the repair, the work done and potential costs; the happy ending being all data recovered with my machine up and running again. All in all, great service and customer care. I would unreservedly recommend Sunderland Computer Repairs!

Excellent service at a reasonable price. They brought a MACBOOK Pro back from the dead that I had thought might only be good for spare parts. I was contacted on every issue promptly before they went ahead and did the work and have ended up saving money. I would highly recommend using Sunderland Computer Repairs for any Mac service and repairs.

I approached Mike last week with an unusual request to obtain an old lap top which needed to run XP. This was for a Panamanian client on board a ship. Mike soon got hold of an HP laptop (a few years old) which he set up and configured again with XP and installed a disc. The client was very happy and all I can say is if you have any problems (new or old) don't go past Mike.

I found SCR via Google - looing for exactly what you provide Mike, i. E. Personal service from a level of rational experience not found in the generic tech. Outlets - you know who I mean! My unused (for three years) laptop was probably worth upgrading for my daughter, whose own had suddenly bitten the dust. She was having to 'beg and borrow' from her sons - not the most popular Mum in the world … Mike was informative and optimistic that most things were probably possible, though not before Christmas.

However he worked miracles and brought the laptop back to sparkling life, installed Windows 10 and even had it available for collection up to midday on 23/12. Unfortunately I was unable to go that day but did make it on 30/12. Kenan was very helpful and charming, completed the transaction with a few 'freebies' (!) thrown in and I went on my way a happy lady!

My daughter and family who live in Edinburgh were preparing to return home following Christmas with us in Sunderland so the laptop was added to their luggage! I have it on good authority that it is working well, peace and harmony is restored in Edinburgh and all augers well for a happy 2017. May I wish you, Mike and Kenan all the very best for the New Year and thank you very much for your help and excellent service.

I was building a new computer from scratch, but at first post I had no video output to VGA, DVI or HDMI. I sought help from the internet and used checklists to try and determine the problem but was unable to come up with a solution. After a week of frustration I sought help from Sunderland Computer Repairs. Mike was able to get me into the BIOS and was very helpful with the recommendations he made to me. I now have a brand new working computer and would definitely recommend him to friends and family.

Emails were stuck in the outbox of my I pad, totally confident leaving passwords etc with Mike who soon rectified the problem, he kept in touch by email and phone, brilliant service. I actually purchased Lenovo ideapad which Mike set up and included the repair of the iPad in the price! My son will be delighted I've found someone to sort out our tech problems!

I had problems with windows 10 starting up, and over the Easter holidays, Mike gave me a home visit on Easter Monday, he solved my problem I could have kissed him. It could have been caused from a windows update, he was not sure but he restored it to its jumbled glory, I am so delighted he is going to build me a new PC after his well earned holiday.

Recently bought a new Lenovo laptop for my aged mum. Mike gave good advice and had a good range of machines in stock. He couldn't have been more helpful or patient in talking her through the options and helping her choose the right machine. He even set it up to allow her to use it as she likes for no additional charge. Really good service, very quick, professional and a nice friendly guy. Cant get my mum off the machine now!

Mike built a new system to my requirements and did an excellent job. Just set up my new system and it is working as well as Mike stated it would. I'm very pleased and would recommend SCR to anyone with a problem with their computer or wanting a bespoke system.

If you are experiencing any computer problems or need to update your hardware there is only on place to go if you live in the North East of England. My hard drive on a lap top was corrupted when trying to download windows 10. The people at Sunderland Computer Repairs were able to offer me a replacement lap top updated to windows 10 for not much more that the cost the repair.

My laptop wouldn't work, so I took it to Mike at Sunderland computer repairs. He fixed it (and cleaned it) within a week, explained everything to me, everything very professional and very friendly. Highly recommended!

My old computer was running extremely slow and Mike successfully restored it to it's former fast performance. Mike offers a professional, efficient and friendly service and is very competitively priced within the industry. Overall a great job and value for money. I would certainly recommend Sunderland Computer Repairs to anyone with PC problems.

I used SUNDERLAND COMPUTER REPAIRS after googling reviews for repairs. The reviews were all true! Very informative, friendly, and prompt service. I would have gave 10 stars!

Santa came early this year when Mike quickly repaired my laptop in time for me to resume my on-line Christmas shopping. Thank you for your excellent friendly and trustworthy service, I would highly recommend SCR without hesitation.

I very recently took my lap top in as I could not use it as it was infected with a virus so I thought, in fact it had 4 viruses as I found out when mike investigated it for me it took a bit of time to rectify as you can imagine, but all the time Mike kept me updated as to what was happening in his usual professional manner. I cannot recommend this man enough he is very professional and very highly competent in his field and he tells you about problems in a way non-computer people can understand.

I couldn't upload photo's to face book or send them via email. This guy sorted it out for me in 10 mins. I have also used him in the past for help and advice. I would recommend him 100%.

Both PC and laptop non responsive. Normally, most services will "fix it" by totally wiping out your sys, which mean you will loose all you data, pic and doc. This is first time I have met someone like Mike, who spent so much time trying to investigate what the problem is and then recovered all my files, so I didn't loose anything! And this is his passion and he loves challenges, so he never just gives up.

He also built brand new, super fast PC for fraction of price I will need to pay in any outlet stores. Value for money - excellent. Customer service - excellent. Don't use anyone else! Will definitely come back if needed any more help. Thank you Mike!

Fantastic service. Bought a laptop for Xmas. Prior to collection a problem was identified with the sound system. To cut a very long story short I was presented with a far superior laptop at no further cost. Try getting that sort of service at your larger chains.

Had an issue with my gaming pc crashing during play. Took it in to these guys. Mike was both friendly and knowledgeable and diagnosed and rectified the problem and gave a full explanation of what he had done. Cost was extremely fair and I would have no hesitation in recommending. Thanks Again

If you need a new machine they will discuss your requirements and go and find one or build one for you. They specialize in upgrading laptops with more RAM, bigger hard discs or replacing hard discs with solid state drives. Their data recovery machine can extract data from drives that have crashed, been formatted or even re-partitioned. They also speak Polish and Turkish on Mondays, Fridays and Saturdays!

Mike was extremely helpful and friendly, he explained everything in simple terms so that it was easy for any customer to understand. His prices are very reasonable, I would recommend and use his services again. Thank you.

Just getting my pc back...must say thank you very much for getting it fixed... am sure it must have had your head battered as much as ours..lol...but cheers all the same n will be recommending others to come to you

With a PSU issue with a Dell PC, Mike was able to pin point the issue, order and retest a new PSU to get my PC back up and running. All the way Mike kept me informed and up to date with the progress. I would recommend Sunderland Computer repair to any need any assistance with their PC for a fair price.

Our laptop refused to start up properly after a powercut interrupted an update installation. Mike kindly took a look straight away, explaining everything he did, and had it working again within 10 minutes. What a brilliant job! I wouldn't go anywhere else!

Mike managed to fix a not too obvious problem with my Microsoft Office Outlook. The problem was rectified over night and my laptop was ready to collect the following morning. Mike explained what was wrong and how it was fixed. This was a big problem for me as i needed access to my emails for work. The quick and reasonably priced resolution of this problem was very much appreciated!

Have to say a massive Thank You to Sunderland Computer Repairs for the incredible work they have done on both mine and sharnas macs.... they have saved us soooo much money and done one hell off a job. The speed of my mac is insane.... must have been one of the hardest jobs and they done amazingly... Thank you

Mike provided both software and hardware services on my lap top and the work was carried out in a very professional and efficient standard.

Thank you Mike, very important files recovered and one laptops hard drive saved from a format. I had tried everything I knew, but to no avail. Do not despair, PRINTERFOOD are there! I know where to take my PC problems from now on. Thank you. Michael J.