Home Computer Support Services

Richard helped me with scanning, attachments and uploading my files to onedrive. I found Richard professional and cost effective. I would certainly recommend his services.

Great service by knowledgeable staff. Richard is helpful and gives advice and explains things in an easy to understand way. Always responds promptly. Have used for years and always been happy.

Does exactly what it says. Can't fix it you don't pay. Richard was really helpful and told me how to sort out my problem. It wasn't his fault that my laptop had run out memory. Only solution but a new one.

Thanks for your patients Richard excellent job you made it look so easy l am very pleased.
Jim Watton

Just this morning I rang Richard for some support with my laptop and he was absolutely super. He arranged a time for our consultation and was remotely able to carry out what needed to be done promptly and efficiently. So professional and a lovely manner throughout. I would recommend his services wholeheartedly.

Richard sorted my problem out on the telephone very quickly. I have now booked him in to do an overhaul of my computers which need some TLC.

I have been using Richard for several years with 2 home visits and one remote computer access. My computer which is 8 years old started to shutdown for no apparent reason and it contained a lot of work and programs etc, I contacted Richard and we decided that due to my computers age it was a gypsies warning that things where going to get worse. So we decided to source a new computer Richard looked at all of the specs for my requirements and what Richard found was Dell Inspiron all in one 27" expensive but fitted my requirements. Richard has since been to my house and managed to retrieve everything from my old computer and has reinstated every thing onto the new computer with out losing anything at all.

I am very pleased with all of the first class work that Richard has done for me and the new computer has far exceeded my expectations. I would recommend Richard for all of your IT needs he never fails to deliver.

We had spent ages looking for the right IT service, Richard is so knowledgeable and helpful, he is polite and is very fair with his charges. He has helped with so many tasks from setting up a new PC system, IT security and helping with general IT issues, no issue is to big or small, he has set up such a good system that we need him a lot less than at first and now our IT runs smoothly, wish we had found him years ago, he is a gem and knocks spots off all the other IT services we have tried in the past, if you are unsure about using him take my word just get in touch, you won't be disappointed.

Excellent service from Richard took my lap top in with a little problem and it was sorted that day cannot thank him enough. Highly recommended

Richard is a really helpful and highly capable professional who has helped us twice with difficult issues that were beyond us. On both occasions he has done a great job, and is also a pleasure to deal with, keeping us informed and charging a fair price. We thoroughly recommend Home Computer Support Services.

Very helpful and kind person, would highly recommend taking your time to send him an email with any IT repair issues you require. Thank you Richard! Top stuff.

I would highly recommend Richard for your computer repair needs. Reasonable prices, no fix no fee basis and most of all he is very helpful. Thank you Richard

I have been having a very frustrating time booting up programmes on my PC. Home Computer Services installed a solid state hard drive on the computer and the result has been amazing. Processes that could take over a minute to complete are now done instantly.

Richard has helped me on numerous occasions, always with great professionalism and courtesy - as well as doing a great job. Highly recommended.

I had a prompt and informative response to my concerns regarding my laptop. Following the diagnostic assessment Richard explained fully the results of the assessment and what work was required to repair and improve the efficency of the laptop. I was informed of the cost and Richard contacted me several times to discuss the progress of the repair. I was very pleased with Richards services and his very pleasant manner, his patience when discussing the repair (im not very competant with computers!)and his experience, knowledge and skills are excellent.

I have previously used other local technicians, however, I will now contact Richard if I have any future problems. I have already recommended him to my friends. Excellent service, thank you.

Friendly, helpful, informed, efficient, effective - all you need when a computer and printer won't co-operate! Good advice given, also.

Richard provides extensive expertise for our company and advises on IT security, remote monitoring, networks and everything in between. I can’t recommend him enough!

Always very quick to respond to calls for help with pc problems. Very professional and knowledgeable and will work at a problem until it is solved. Friendly and supportive. Would certainly recommend - you would not regret it for great support and peace of mind.

We have used Richard for nearly ten years in our business and he is our longest serving supplier and our provider of IT services, nothing is too much trouble from actual support to, advice on what kit to buy. Do yourself a favour a call him. Use the voucher he has provided for an initial discount. You will not be sorry!

Richard is a great reliable IT support. I have used him for many years.reliable and brilliant at what he doe.100%.do dought.

Can't thank Richard enough. Very friendly and helpful. Excellent communication and fast. Very highly recommended. Thankyou.

Hi Richard. I Just wanted to thank you for the work you did on my laptop. Thanks to that and your advice, it's like new. Once again, thanks and I would not hesitate to recommend you to friends, family and other businesses.Barry.

Cleaned up and got rid of virus, malware, adware very efficiently and for a reasonable fee. He has a pleasant manner, excellent customer relationship, very professional knowledge and technical skills in computing and I do recommend him.

Although working outside his designated area Richard charged only the basic call-out fee. He worked quickly and efficiently. He also ensured that our iPhones were properly synced with the new modem. I was having a problem with my internet connection. Richard identified the problem and replaced the router making sure that the settings were accurate and that it had the appropriate level of security. Two days later he phoned to ensure that the system was still up and running. In fact it is running better now than at any time since I purchased it.

Richard worked at the weekend to fix running errors with my lap top so I could start a new job on Monday!

Worked better than ever. Richard was very knowledgeable and pragmatic. He was keen not to allow me to incur unnecessary costs. Would recommend him 100%.

What a nice Guy that really knows he stuff. Nothing is to much trouble for him Many thanks Richard for all of your help

My Sony desktop had given excellent service for a number of years then expired. I was about to replace it when a friend recommended Home Computer Support Services. I contacted them and arranged for the computer to be looked at. It was returned a few days later fully operational. The cost was very reasonable and service exceptional. Five star service.

Hi Richard,

Many thanks for your understanding, prompt and conscientious response as always - to my dilemma with respect to my computer's needs and ailments. Unlike some of these foreign so called caring companies and parasites and criminals, you have a face, an address, and proven good reputation. I hope other people benefit from your customer service as I have done on more than one occasion. Also I will continue to do so.

After searching for a laptop repairer near Stone, I stumbled across HCSS which seemed to have good reviews. Having rang them, I dropped off the laptop giving details of the problems we were experiencing and received a phone call later that day with a simple, easy to understand update on what was wrong and what could be done. The whole experience was so easy and Richard offered advice and support during, and after the repairs. I won't hesitate to use this service again and would definitely recommend.

I contacted Richard because my computer was switching itself on and off without booting up. Dropped it off to Richard and a couple of hours later I get a phone call telling me precisely what the problem was (internal network adaptor). Picked it up the same day, called into PC world and got a USB network adaptor on Richard's recommendation. Great service and honest. Wouldn't hesitate to use his services again.