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PC-NE PC-NE provides a friendly, local, in-home service for all manner of PC and IT related problems - from software and virus issues to upgrades, hardware and technical support. Our prices are competitive and we cover the entire North-East of England, including Gateshead, Newcastle, Sunderland, Durham and Northumberland.

We offer a wide range of repair and support services to cover a variety of problems, including software issues and virus/malware removal, data recovery, custom system builds and advice, networking and internet connectivity issues, hardware faults and upgrades. If you're having any sort of technical issue with your system, we will be able to help.

With both a home-based, personal service for residential clients and an ongoing support service for small/medium businesses, our main goal is to rectify your issues as soon as possible to minimize your costs and downtime, and to prevent issues from reoccurring in the future.
Services
Services
Report
Software Problems
Virus Removal
Hardware Faults
Windows and Operating System Restoration
Upgrades and Future-Proofing
Custom Builds
Data Recovery
Networking and Internet Connectivity Issues
Our service is home-based for your convenience, competitively priced and we are available at all times, 7 days a week, so we are reachable for all emergencies. We cover the entire North-East of England, including Newcastle, Gateshead, Sunderland, Durham and Northumberland. For new and small businesses, we can provide a very cost-effective solution to both the setting up and ongoing maintenance of IT systems.
Reviews (25)
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Chris Storey
May 12, 2022
David was prompt, informative and attentive as he built me a new PC. He also threw a few extras in without asking for extra payment. I didn't need to leave the house, and he was also every pleasant company. The new device is all I could have hoped for. I would use him again.
Mateusz Zysk
Dec 01, 2021
Wow! He came to pick up my laptop on Sunday afternoon, 3 hours later he called to see if he could come because the laptop is already fixed! I really expected it to last at least a week. I'm very happy. I didn't have to leave the house, the price was adequate. And the repair time, 3 hours? Love it! Highly recommended if you need a help with computer.
Susan Crow
Oct 17, 2021
Thought I would never be able to use my laptop again! My friend recommended this company glad she did! He fixed it quickly and the price was reasonable 10/10 would recommended!
Psypan
May 16, 2021
I was adding the finishing touches to a project which was due in the next day when my laptop ran out of charge and would not recharge. I looked on google maps for somewhere I could go early the next day to finish and submit it before the deadline. I was pleasantly surprised to see that there was a 24/7 service. I called PC-NE at 11 o clock at night and 40 minutes after I arrived with my laptop he had retrieved the files I needed and I was able to finish on another device the same day. Great, fast, friendly service despite the late hour.
Maxine McBeth
May 07, 2021
This is the second time I've used this service, once to set up a computer last year and last week to sort out issues with a linked camera and printer. On both occasions David has been very responsive, arranged callout quickly, arrived on time and fixed the issues I had quickly and explained what was wrong. I have had no problems since. Excellent service and excellent price. I would recommend without hesitation.
Peter Holwell
May 04, 2021
Our computer decided to crash on Thursday, April 1st, immediately before the Easter Weekend. Fortunately, we found PC-NE and David was able to repair it. We took the computer to him on Good Friday and he returned it to us next day, repaired enough to get us up and running with a word processor and the Internet. Later he completed for us, software installation and wireless printer set-up. He has also helped us set up other devices. We cannot speak more highly of him for his technical skills and excellent service at most reasonable rates. Thank you, David!
Peter Holwell
Apr 05, 2021
Our computer decided to crash on Thursday, April 1st, immediately before the Easter Weekend. Fortunately, we found PC-NE and David was able to repair it. We took the computer to him on Good Friday and he returned it to us next day, repaired enough to get us up and running with a word processor and the Internet. Later he completed for us, software installation and wireless printer set-up. He has also helped us set up other devices. We cannot speak more highly of him for his technical skills and excellent service at most reasonable rates. Thank you, David!
John Coleman
Apr 03, 2021
A small business offering a very good service. Good advice, repair completed in agreed time, charges agreed without increase and at a reasonable price. Would I recommend PC-NE to others - absolutely.
Georgia Christie
Feb 18, 2021
I've had problems with my pc I phone David and he was very helpful and explains things that he will do to see if there was any problems he even used teamviewer and explain several things that I never knew about. He has been very helpful and understanding and if I don't understand what he has spoken about he explains it in a less complex way for me to understand him.

The custom service he delivered has been the best and would suggest anyone who goes to him will not be disappointed. Very friendly and easy to talk to and patience when trying to explain the issue with PC.
Georgia Christie
Feb 16, 2021
I've had problems with my pc I phone David and he was very helpful and explains things that he will do to see if there was any problems he even used teamviewer and explain several things that I never knew about. He has been very helpful and understanding and if I don't understand what he has spoken about he explains it in a less complex way for me to understand him.

The custom service he delivered has been the best and would suggest anyone who goes to him will not be disappointed. Very friendly and easy to talk to and patience when trying to explain the issue with PC.
Mark Waggitt
Feb 16, 2021
PC problem quickly diagnosed and new part installed, very quick and professional service given, friendly and helpful attitude, would highly recommend, Thanks Mark
Ron Swanson
Jan 14, 2021
My 5yr old HP desktop started having disk problems. I tried the usual methods of fixing it myself, but got no where and ended up with a disk boot failure. I contacted David and left it with him on the Monday, and it was returned to me the following day with a new hard drive and Windows, etc installed on it for me. He even backed up my data for me so I could get it again on the new drive. Good value for money, approachable and polite to talk to, and very local for me. I'd highly recommend this business to you.
Kim Reid
Dec 17, 2020
Collect laptop fixed it then returned it. Was very affordable fix also. Definitely recommend
Kim Reid
Aug 10, 2020
Great service. Collect laptop fixed it then returned it. Was very affordable fix also. Definitely recommend
Optimist Prime
Dec 24, 2019
Seemed nice and professional enough during initial contact and PC collection. Then the Saturday night came and he called me between 10-15 times between 2-4am shouting whilst walking home and clearly extremely drunk. He wasn't abusive and I assume he had mistaken me from a friend by the jovial way he mumbled on. But still I do not expect to have my sleep ruined by a complete stranger whom I am paying for work.

He did apologise but this did not seem genuine and he still charged me full price. Had it been the other way round and I was his customer I would have offered at least some form of refund for my own error and drunken un-professionalism. Got the laptop back which took a little bit longer due to parts being ordered (Which is absolutely fine). However after it was dropped off it very quickly became clear that the sound no longer worked at all and several of the screws were threaded.

He stated this was done by 'previous work' which i cannot confirm or deny. He came back out free the speaker issue free of charge within a few days. My recommendation is to get a phone for work and a phone for personal use as your lack of professionalism and disturbance of my night has turned this from a 4 star into a 1 star. I was reluctant to leave this review as he genuinely seems like a nice guy but my honesty got the better of me.
John R.
Jul 21, 2018
Been repairing my computer for years. Always does great job.
Helen C.
Jun 07, 2017
Came round same day and sorted my laptop for me within an hour. Would definitely use again. Friendly chap.
Marianne Airey
Oct 25, 2016
Fantastic service. Fast and efficient.. Very patient even under the trying circumstances tha ks very much
Keira
Aug 17, 2016
My laptop was riddled with viruses and was generally running slow. I'm not the most tech-savvy person so decided to give David a ring after reading good reviews on here. He came to my flat the next day and fixed the problem within a couple hours, and was happy to answer any questions I had about the repair as he went along. I can't fault the service he provided! He's friendly and a genius at what he does! Highly recommended and reasonably priced.
Jean F.
Jan 24, 2016
Fixed the computer in no time, will never go anywhere else to have computer fixed. Same day service was a great help Top marks to David.
Alice G.
Aug 14, 2015
Brilliant service and very knowlegeable. David was quick to find the problems with my laptop and it was repaired quickly. My laptop now works better than it did when it was new
Alex S.
Jul 29, 2015
Fixed my laptop quickly and effectively. Very polite, friendly young man. Highly recommended
Brian Rance
Thanks for fixing the problems that I knew my laptop had - and for fixing the problems that you knew my laptop might have in the future! The initiatives you suggested are much appreciated.
Stu E
Totally excellent service and price. This bloke goes the extra mile all of the time. About a year ago he fixed my pc and did a lot of running about sourcing a new graphics card for me, and yesterday he fixed my mam's pc and also went beyond the call of duty that time too. Very very highly recommended.
Chu Stocks
Fantastic service, had my laptop fixed in an hour, no nonsense, didn’t expect such quick service on Boxing Day but David was amazing