Mobile Technical Support (I visit you!!)Computer, PC and laptop support in and around Waterlooville, Portsmouth, Petersfield,
Havant and Fareham areas.
My name is Mark (The PC Doc), I have run Southern PC Doctor for the last 17 years offering a Mobile Computer, PC and Laptop repair service covering Waterlooville, Portsmouth and the surrounding areas. With many happy customers, I have been in the computer repair business for the last 22+ years.
I pride myself on friendly communications with my customers speaking in layman's terms rather than tech speak. If you have a Computer, PC, laptop, Wireless Broadband, Email, Printer / Scanner problems and live in or around Portsmouth, Waterlooville, Petersfield, Havant, Fareham or surrounding area and would like to talk about any issues then please call me (Mark) direct 07795 278 635 or Whats App or Txt message, you can email me on help@southernpcdoctor.co.uk
Mobile Computer repairs in and around Waterlooville Hampshire covering Portsmouth, Petersfield, Southbourne, Fareham Gosport, Titchfield and everywhere in between. Over 1300+ positive feedback on Checkatrade.com, 250+ 5-star reviews on Google, Yell.com and of course this website too. Call Me (Mark) on 07795 278635 for a chat about your IT nightmares.
Type of work covered
Here is a list of the sort of work that I have been carrying out for years, the list does not stop here, if you dont see what you are looking for then please do get in touch (text or email is all ways best).
Laptop screen replacements
Speed up slow PC's / Laptops (upgrade to SSD / NVME .m2 hard drives)
Windows 7 ,8 and Windows 10
Virus / Malware Removal
Wifi issues, set up / advise
Fix non starting computers / laptops
Set up / copy / troubleshoot emails
Upgrade to SSD Solid State Drives
Reset passwords / accounts
Set up ipads phones and tablets
Copy data from old PC's to new PC's
Create / install data backup solutions
Basic stuff on Apple macs (thought not an expert)
Pricing Structure
IT's simple, I charge £50 for the first hour which is a minimum time on site, then 12.50 for every fifteen minutes thereafter, most jobs take between 1 to 1.5 hours. Every job is different so give me a call to discuss your issues. 07795278635 I don't charge VAT, why pay VAT if you don't have to.
Served areas
- Portsmouth, Waterlooville, Havant, Petersfield, Southsea, Fareham and everywhere in between
Highlights and features
- Fast and Friendly
- Mobile service I Come to You!
- Human Speak ONLY, No Jargon here
Associations and certifications
- Microsoft MCP (Microsoft Certified Professional)
- BTEC National in IT Applications and progamming
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Services
My name is Mark (The Computer Doctor), I have run Southern PC Doctor for the last 18 years offering a Mobile Computer, PC and Laptop repair service covering Waterlooville, Portsmouth and the surrounding areas. With many happy customers, I have been in the computer repair business for the last 24+ years.
Reviews (33)
Dr. Maurice C. Paffett
Sep 07, 2022
I have used the services of Southern PC Doctor on two occasions. My first review
was to say that it was a pleasure doing business with Mark. This review ,being the
second, fully endorses my remarks I had previously made i.e. excellent service,
courteous and professionally friendly. Mark certainly knows his job, and I would
not hesitate to recommend him to my friends and colleagues. 10 out of 10.
was to say that it was a pleasure doing business with Mark. This review ,being the
second, fully endorses my remarks I had previously made i.e. excellent service,
courteous and professionally friendly. Mark certainly knows his job, and I would
not hesitate to recommend him to my friends and colleagues. 10 out of 10.
Farrgl
Jun 14, 2022
Margaret Hockley
Jun 10, 2022
I needed professional help in retrieving my lost email account. I messaged Mark, who was able to visit the same day, and expertly sorted out the problem. I won't go into details as it was quite complicated, but he dealt with it during his visit. I was very happy with his work and would recommend Mark to anyone needing a home visit to fix their internet problems.
Alison Van Haeften
Jun 08, 2022
I have used Mark on various occasions to sort out problems with my computer and printer at home. He always turns up just as soon as he can which means I don't have to wait long! Within an hour he has sorted the problem and synced all my tech equipment - so I am off and running. He is a very useful contact.
John Burrows
Jun 07, 2022
Southern PC Doctor had already provided IT services for my wife's company which have been excellent so I called Mark to request support for my company's laptop and possible malware. Mark arrived promptly, listened to my concerns and then set about a thorough check and mini clean up. Since then my laptop has been running smoothly and faster with none of the previous glitches. Highly recommended.
David Twine
May 15, 2022
Mark visited my house on 14.4.22 to teu and salvage as much of my PC equipment that he could due to my accident at home, ie knocking the whole system over! Unfortunately only the keyboard and speakers could be saved and the rest renewed by new/reused items which suited me perfectly. This was the first time i had used Mark and can definitely recommend his services.
Troy Crowhurst
Apr 30, 2022
Perfectly happy with work Mark carried out for me. Frankly I had to trust his recommendations but am satisfied he advised me in good faith and was able to complete the work to a satisfactory standard. I had a new drive installed to speed up my PC operation. Its performance seems fine and certainly improved since complete. Finally, I trust that Mark will help me with any small issues where advice might be useful going forward. I recommend his service.
Irfan Sheikh
Jan 24, 2022
Stephen Tennent
Jan 23, 2022
Andy Wright
Jan 22, 2022
My very old PC Hard Drive had given up the Ghost. Mark assured me that he would be able to fix the problem and recover all the data. A new Hard Drive was needed and a new version of Windows 10 was installed. My PC is now up and working again within a few days. My PC is now working at a speed that I can hardly keep up with and apart from having to install all my old software everything is now working as before. Highly Recommended!
Paul Ritchens
Nov 24, 2021
Olena M
Jul 09, 2021
I found Southern PC Doctor on Checkatrade website. I wanted to repair my laptop, which is an almost 10 years-old laptop.
Additionally, I have Viao Sony, this brand has been discontinued long ago. When I contacted Mark, "Southern PC Doctor", he is very polite and professional. He forewarned all the issues that I need to be aware of before all repairs started.
He is incredibly proactive and thought through all the possible things that I may need. I meant: everything. The project was very difficult because of the age of the laptop. Apart from hardware repairs (motherboard, DVD player etc), he reinstalled the laptop's original MS Office 7 I purchased the laptop with (I didn't like the Windows 10) and added the wifi adaptor because there were no drivers available for this old model anymore.
After repair, my laptop works impeccably well. Considering the difficulty and complexity of the project, he delivered the repairs beyond my expectations, I couldn't be more pleased. I give him my well looked after laptop, but broken inside, and he returned a fully repaired and functional laptop, also very clean and neatly done. Mark "Southern PC Doctor" is very good with communication and timekeeping.
I have received all the invoices accurately and promptly. In the end, there was a consolidated invoice with a detailed breakdown of the costs from start to finish. This project was out of the ordinary, but Mark has the stamina to get it done incredibly well. He even sent me the email with the full details of how I can leave the feedback, which is a great and thoughtful gesture.
Additionally, I have Viao Sony, this brand has been discontinued long ago. When I contacted Mark, "Southern PC Doctor", he is very polite and professional. He forewarned all the issues that I need to be aware of before all repairs started.
He is incredibly proactive and thought through all the possible things that I may need. I meant: everything. The project was very difficult because of the age of the laptop. Apart from hardware repairs (motherboard, DVD player etc), he reinstalled the laptop's original MS Office 7 I purchased the laptop with (I didn't like the Windows 10) and added the wifi adaptor because there were no drivers available for this old model anymore.
After repair, my laptop works impeccably well. Considering the difficulty and complexity of the project, he delivered the repairs beyond my expectations, I couldn't be more pleased. I give him my well looked after laptop, but broken inside, and he returned a fully repaired and functional laptop, also very clean and neatly done. Mark "Southern PC Doctor" is very good with communication and timekeeping.
I have received all the invoices accurately and promptly. In the end, there was a consolidated invoice with a detailed breakdown of the costs from start to finish. This project was out of the ordinary, but Mark has the stamina to get it done incredibly well. He even sent me the email with the full details of how I can leave the feedback, which is a great and thoughtful gesture.
Keith Hind
Dec 10, 2020
Dean Sturgess
Dec 05, 2020
Steve Rogers
Sep 12, 2020
Jan Shelley
Jul 14, 2020
Elizabeth Molliere
Feb 11, 2020
Janice
Nov 20, 2019
Mark came on time this morning, and asked me to explain the problems, he quickly found out some of the problems I was having - removed obsolete programmes. Mark updated Word for me and ordered keyboard, mouse and hub for me from Amazon - will deliver tomorrow so not waiting weeks for parts,
Mark was extremely professional, talked me through what he was doing and got me to try the computer out to make sure I was happy. It was a pleasure to have such a friendly helpful man round. Thank you Mark. I will certainly recommend you.
Mark was extremely professional, talked me through what he was doing and got me to try the computer out to make sure I was happy. It was a pleasure to have such a friendly helpful man round. Thank you Mark. I will certainly recommend you.
Lisa West
Sep 12, 2019
Huge Thank you to Mark at Southern PC Doctor for coming to our rescue at Evolve Hair and Beauty Salon today. We had problems with our desktop and couldn’t use our booking system and diary so had a huge impact on our business. Mark turned up early and sorted everything and took time to make sure everything was running smoothly before leaving. Would definitely recommend
Val H.
Jun 01, 2019
Sharon W.
Mar 29, 2019
Mike M.
Mar 27, 2019
Jay Martin
Mar 21, 2019
Mark is really knowledgable, he could see the issue and the root cause and not only did he order the new parts straight away, he provided a temporary fix to maintain the functionality of the system whilst awaiting new parts, he was thorough with his work and then checking what he’d done, he made sure every aspect of the system still worked after he’d finished. I’d certainly recommend him to anyone needing technical expertise on computer systems of all shapes and sizes.
Siân Nolan
Dec 14, 2018
Alan Chiverton
Mar 30, 2018
Spencer
Mar 06, 2018
Kevin Twining
Mar 01, 2016
It was a good while ago now, and my attempts to leave feedback for Mark at the time were thwarted. However, I was very, very pleased with the way Mark dealt with my crashed pc and got it back in the land of the (virtually) living again. Highly recommended - I'd definitely call on him again (I can hear him groaning now, contemplating the A32 from Fareham into darkest Gosport and back again - a day's work in itself).
Peter Sonksen
Karen Nother
Mark has looked after us for some years now and whatever our IT requirements, he is able to accommodate us (usually in a flap or panic - that's us, not him!) He's very professional and translates anything technical into language that's more in line with our lesser IT knowledge level. We trust him implicitly with dealing with any of our business & personal IT needs.
Its awlays a worry when IT issues occur, but not just when issues crop up, he can also advise how to prevent them and install whats needed, keeping us a bit future-proofed for a while at least...Highly recommended.
Its awlays a worry when IT issues occur, but not just when issues crop up, he can also advise how to prevent them and install whats needed, keeping us a bit future-proofed for a while at least...Highly recommended.
Joanna Thurgur
Mrs Marsh
Mrs Maber
I have employed Mark, the pc Doctor several times and each time he has arrived promptly and when he said he would and been most helpful He always made sure that I understood what he was doing and that I had written down the info so that I could proceed by myself. At no time did he make me feel I was a stupid old (78year old) woman I thank him and have recommended him to a friend who, in his 80s was also VERY satisfied with his work Thank you Mark
Mr Kelsall
Called Mark after going round in circles trying to connect a wireless printer. Mark was extremely polite, and helpful on the phone and we arranhge a time for his visit. He was prompt and professional during his visit and, best of all, solved the problem! I'm very happy to recommend Mark to anyone else out there experiencing IT problems - I'll keep his business card handy!!!