P C Medic

I had a IPad screen crack 4-5 years ago, had PC Medic fix it and it was never right. Two weeks ago, I had another one fixed again and it cracked same spot a week later. Let's just say this, save your $100, put it towards another IPad. Do not get anything fixed here. They are 0-2 on my screens and I will not go back. So I guess I should've put this in the first post, but when I picked up the IPad, screen was not sticking right. Was told heat was shut off and it was cold that weekend. He rubbed it, told me to put a case on it and it should be good. Well where it was loose is exactly where it broke. Like I said before wasn't right leaving shop

Unless you enjoy showing up at a prearranged date and time for a service and you are treated rudely, refused said service, and told "just leave already".DO NOT go here. Absolutely the worst customer service ever.

I brought my laptop to PC medic two weeks ago and they told me it would be done by the end of the first week if not sooner. Two weeks went by, didn't hear a thing from them. Finally called and the gentleman on the phone was extremely rude and did not even pretend to have customer service skills. He told me that it wasn't done yet and he couldn't do a thing about it.

I'm currently in the process of trying to find a full time job so I am in need of using my computer to apply online at businesses and organizations, it is quite frustrating to not have a working computer. I stopped in there just now and the lady behind the counter was very rude as well. She told me that her tech is out sick and that's why my computer has not been looked at.

I asked if she knew if there was a general timeline to when it could be worked on and she just repeated herself saying that her tech was out sick. I kindly asked her to please hand me my computer as I am in need of it actually getting fixed. Definitely will not be bringing in any technology to get fixed in the future. If their tech was out, they should have informed me way earlier instead of me waiting two weeks for nothing.

Extremely bitter customer service, would not recommend to anyone unless they would like to be intentionally angered. Very cute dog though! Nothing bad to say about the sweet old dog that greeted me by the door. If only his owners were as nice.

Great service. I brought my Note 10+ in to have the front screen replaced. Fast turnaround and Very happy with the results!

I destroyed my phone screen and thought I would be able to repair it myself and ended up creating a bigger mess. Their team was so kind and professional when handling my situation. Turned out there was much more wrong with the phone than I originally thought. They went above and beyond to get my phone fixed for me and still honored the original quote cost despite all the extra work. I couldn't be happier with the customer service and the work they did. 10/10 recommend.

I had a phone that absolutely couldn't work both the screen and the speaker. PC Medic did such a great job for a great price and now it works fabulously! :) Greatly recommended, I hope I won't brake another phone, but if I do, I know where to go :) Thank you!

Dropped an unresponsive cell phone off on August 11th in hopes they could wake it up or at least get the newborn photos off the phone from our child that was born in June. It's now December and I have not received a single call from PC Medic. I've called weekly for a month now (after waiting for over 2 months knowing they were probably backed up) and keep being told someone will call me the next day. Still waiting for that call.

I was so scared when I bought in my broken laptop, but it's as good as new! They were great to work with, very friendly and helpful. I will be bringing all of my future tech problems to them!

Do not take your phone here for any reason. My daughter took her phone in to have her screen replaced. She paid the $225 charge up front. Dropped the phone off to have the screen replaced. In the process, they broke the cable that makes the phone vibrate and when they finally got the right part to fix that, the power button wouldn't work. They sent it to their lab to fix that issue.

After having the phone for two months, it finally came in. When she went to pick it up, the back of her phone was broken and pieces of glass were falling off. This was not broken prior to her bringing it in to get the screen fixed. The man their started yelling and arguing with my daughter who is 18 years old and tried to say she never paid for any of the work.

He had lost the check in sheet and receipt. He told her it was best if they just parted ways and asked her to leave. I called them up to discuss these issues with him and he proceeded to yell at me and argue with me. Totally unprofessional! Now we're have a phone that is broken worse than when we dropped it off and we are out $225.

Thrilled with the speed and helpfulness in getting my phone screen replaced. They had my screen in stock and took care of my problem while I waited. and I was given a lot of good advice and suggestions in the process. And it was significantly less expensive than having Apple do the job! Very satisfied and happy to support a local business.