Welcome to the Hemplan website, we hope that our site helps you to better understand our services and helps you to decide the way forward with your Recycling, Asset Management or Repair requirements. In a market place where product specification is changing so quickly and new legislation is continually being implemented it is our aim to take the hassle away from you, our client, and to be a one stop shop for all of your IT disposal requirements.
Services
Hemplan has evolved from an electronics design company through the service repair loop environment and is now moving forward with the main emphasis on recycling and the asset management of unwanted IT equipment. Quite often equipment is uneconomic to repair because of the price of the spare parts to complete it.
Reviews (3)
Michele
Dec 22, 2020
John Cole
Jan 01, 2019
Jane Stewart
Apr 23, 2017
Unfortunately my partners experience with this company was awful. 12 months plus ago he purchased a re-cycled laptop from them and the problems haven't ended. He took it back a number of times for a variety of problems including one visit as the battery wouldn't hold its charge. They returned the laptop saying they had replaced the battery with a "new" one and they also supplied a replacement charger.
The charger was different but used and the battery was the same one. My partner had marked it just in case this happened. Also the DVD drive has never worked. We purchased a new drive at our own expense from a main line supplier but the problem appears to be with the laptop.again! On another occasion, again about 10 months ago, my partner purchased a music player from them When he got it home it didn't work so he took it back.
He was told by the sales man that they couldn't refund him as it was "part of a deal" so we ended up getting a couple of odds and ends and a scrap of paper telling us we had 10's worth of credit. When we added up the cost of the odds and ends and added it to the 10 scrap of paper the figure fell short of the original purchase price. The experience of dealing with this company is not anything I would recommend.
Somewhere we still have the scrap of paper with the 10 credit written on however I strongly suspect if either of us tried to "cash it in" against another purchase we would be told it was now out of date.thats if we were brave enough to buy from them again!
The charger was different but used and the battery was the same one. My partner had marked it just in case this happened. Also the DVD drive has never worked. We purchased a new drive at our own expense from a main line supplier but the problem appears to be with the laptop.again! On another occasion, again about 10 months ago, my partner purchased a music player from them When he got it home it didn't work so he took it back.
He was told by the sales man that they couldn't refund him as it was "part of a deal" so we ended up getting a couple of odds and ends and a scrap of paper telling us we had 10's worth of credit. When we added up the cost of the odds and ends and added it to the 10 scrap of paper the figure fell short of the original purchase price. The experience of dealing with this company is not anything I would recommend.
Somewhere we still have the scrap of paper with the 10 credit written on however I strongly suspect if either of us tried to "cash it in" against another purchase we would be told it was now out of date.thats if we were brave enough to buy from them again!
