Established in 2009, Hybrid IT have fourteen years experience working within the IT industry, and provide professional on-site computer services to clients throughout the North East and Northumberland.

We come to you and we don't charge a call-out fee, so why take your computer or laptop to a repair shop?
We offer a NO FIX - NO FEE guarantee, so if we are unable to resolve your problem you don't pay us a penny.
If your computer needs to be taken away to be repaired, we complete the job and return your equipment to you at no extra cost.

We are friendly, professional, and do our very best to explain everything in a language you understand. We also work at a time that is convenient for you.

Hybrid IT are certified professionals in both Microsoft and Novell technologies for your peace of mind.

Served areas

Newcastle, Cramlington, Blyth, Ashington

Highlights and features

Microsoft Certified Professional

Associations and certifications

Microsoft Certified Professional
Microsoft Certified Technology Specialist
Microsoft Certified IT Professional
Certified Novell Engineer

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Services

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Most services are carried out on-site, however some specialist services may require that your computer be taken away and returned to you. We can also fix some problems using remote access software, across the internet.

Software Support
Virus Removal, Operating System re-installation and recovery, Email & internet configuration,
Windows password removal, System Tune-Up, System transfer to a new PC or laptop computer.

Home Networking
ADSL, DSL, Cable broadband configuration, Wireless and Wired network installations, Security & Firewall configuration, Wireless printing, File sharing, Wii, XBOX, PlayStation to play online.

Data Recovery
Crashed hard drive data recovery, Restoration of corrupt data, Flash media data recovery,
Formatted hard drive recovery, Restore accidentally deleted files.

Hardware Support
Computer / PC repair, Laptop repair, Memory upgrades, Laptop DC power jack repair, Laptop screen replacement,

Teri White

May 23, 2021

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Absolutely fabulous service sorting my sons laptop. Communication is spot on! Great service

Philip Jarvis

May 21, 2020

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I asked Hybrid IT to upgrade my laptop from a spinning hard-drive to an SSD. They informed me about everything I needed to buy and did a great job. The laptop runs faster than when new. It was so good I decided that my desktop needed upgrading and again took their advice on what SSD to purchase. Everything went smoothly, the newly returned pc is fantastic. They provided me with a first class experience. I would not hesitate to use them again. Recommended.

Margaret Clow

Feb 01, 2020

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Kev is incredibly knowledgeable and goes that extra mile to sort out any IT problems I have. Thoroughly recommend him.

Philip Jarvis

Dec 20, 2019

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I asked Hybrid IT to upgrade my laptop from a spinning hard-drive to an SSD. They informed me about everything I needed to buy and did a great job. The laptop runs faster than when new. It was so good I decided that my desktop needed upgrading and again took their advice on what SSD to purchase. Everything went smoothly, the newly returned pc is fantastic. They provided me with a first class experience. I would not hesitate to use them again.

Christine Peel

Apr 07, 2019

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I've used Hybrid IT on numerous occasions over the last few years and have always been impressed by the service provided and the advice given regarding laptop repairs. Kev provides a personal service at excellent prices and sorted out any problems on every occasion. Highly recommended and will use in the future.

Carl Taylor

Apr 01, 2019

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Can't rate Hybrid IT high enough, my father's computer failed this week. Kevin went out of his way, working well over his normal working hours to help & get the machine back in action again. Thank you Kev, very much appreciated. :

Richard Carter

Oct 28, 2018

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Hybrid have been fantastic. I've used them for years - good, honest IT advice and Kev has so much expertise. Highly recommended!

Tony Guerilla

Jul 31, 2018

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Excellent service, talk through problems in my language, solved stuff on phone, or picked up computer and fixed quickly. Great tech.

John F.

Sep 01, 2016

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If you have a computer related problem I highly recommend Hybrid IT. Sensible, efficient, helpful and reasonably priced.

Nicola Marnock

Jul 18, 2015

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Fantastic service on laptops repairs and at very short notice.

Lisa Jones

Feb 20, 2015

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Refurbished laptop recently supplied and set up by Kev. Superb service, high quality product at an excellent price. Highly recommended.

Belinda Buckley

Jun 02, 2014

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Thanks Kev for your help... Really helpfully service... highly recommended!!!

Patricia Wilson

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A very professional quick service for repairs on my laptop . I would recommend hybrid for the highly informative, reliable and reasonably priced service.

Carole Wardrope

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I have used Hybrid IT for all my computer issues for the last 5 years, they have resolved all the issues very quickly would definitley recommend

Andrea Blackburn

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Spot on as always! Kev has helped a few times now and I have always found him a great help.Quality service every time.Thanks Kev.

Kevin Meaney

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HYBRID IT has supported New Tricks (Advanced Business Training Ltd) since it's inception in 2006. We receive superb IT support and that has enabled us to get on with doing what's important. Running the business. Over 9 years we have recieved advice to ensure our systems are modern and able to keep pace with customer demands. Highly recommended.

JillandDave Pridmore

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Whenever I have a problem which I cannot deal with Kev helps me out more often than not by talking me through the steps to take on chat. Anything more serious he will deal with very quickly by various methods. What a relief to be able to trust someone like that. Five stars of coarse. We give it 11 out of 10.