Computer services for home and small businesses in the Liskeard area. Serving Liskeard, Bodmin, Saltash, Lostwithiel, Looe, Polperro, St, Austell.PC repair, laptop repair. Onsite service. Sensible rates, no call out charge. All work insured and guaranteed.
Internet, email, wifi, Virus removal, data backup/transfer/recovery. 25 years experience in the computer industry.
Managed services, cloud computing, servers and networks.
Served areas
- South East Cornwall
Services
We offer friendly, reliable and jargon free assistance for any person or business that uses computers. We are not sales people and will never pressurise anyone to use our services, instead you can expect to receive honest advice, realistic prices and excellent service. Windows Server, Small Business Server, Terminal Services, Office networks.
We are based in Looe, and offer onsite support to home and business anywhere in the PL postcode area of Cornwall - Saltash, Launceston, Callington, Liskeard, Bodmin, Lostwithiel, St. Austell, Looe and Polperro and areas inbetween. If you need service out of this area, please call 01503 220135 for availability information.
Reviews (10)
Henry Waterstones
May 06, 2020
Anthony was very helpful by recommending the correct alarm system for my requirements for my new home, Anthony Stayed professional during the telephone call discussing different options for me and having the patience to deal with me. i will be recommending you to my friends and family for future orders
Matthew
Mar 20, 2020
Edit: having chased via my bank (who provided an alternative phone number) and posting a 1 review here I was contacted by CTS who apologised for the lack of response to emails (citing IT issues), was refunded for the incorrect items and they sent out the correct ones as a goodwill gesture. Have upgraded to 3 based on this response. Original: Took my money and sent incorrect items. Won't respond to multiple emails and phone calls to arrange replacements or refund.
Ben Jones
Mar 16, 2020
Very poor customer service all round. I chased order and was told it wasn't shipped due to no delivery. Didn't receive a phone call or email to let me know this, I had to chase them. So if i did not chase them, they would just keep your money and would not refund me. When i called up to chase up, everyone i spoke to was rude, un-helpful and poor customer service. I will not be using there service again.
Danny Matsell
Nov 24, 2019
Shocking company! Wrong items sent out and told me they were the parts I required. After many attempts of trying to get it to work I contacted the manufacture to find out it would never do what I wanted it to. I called cts back and they say they wont accept it back and refund the items as it's been installed. Bunch of idiots 140 out of pocket.
Steve Askins
Apr 14, 2019
Bought a Visonic alarm box from CTS-Direct in 2017 - good price and fast delivery then - needed a replacement battery two years later on the Friday before a bank holiday and was delighted that the team there were able to extract the delivery from their normal next working day courier service so a member of the team could take it to a Post Office so Royal Mail delivered it next day i.e. on the Saturday rather than on the Tuesday. Many thanks to the team for great and personal service and for go the 'extra mile' (could have been more - not certain how far the post office is from you!)
Lloyd Weston
Mar 13, 2019
Steve Mcivor
Mar 09, 2019
Be very very careful when using this company, they blatantly lie to avoid giving a refund. AVOID go to a company with good reviews, I messed up and didn't check before I ordered an alarm that would suit a hotel and when I returned it they claimed I had not only installed it but I had taken some brackets?! Therefore, I'm left with an item I'm never going to use and also incomplete and out of pocket 260+. Karma will get them.
Westerton Scotland
Jan 13, 2019
Terrible experience with this business, rude, unhelpful no sign of any apology or explanation for delays and then sending the wrong item by DPD who I wasted a week trying to catch with an evening delivery. As the other reviews say, best keep clear of this company. I will report to trading Standards.
Daniel Longmore
Oct 18, 2018
I ordered a Pyronix kit from CTS and the customer service was excellent. I forgot to make some changes to my order and I thought it was too late. Anthony got them sorted for me swiftly and even sent me some extras for free. The delivery was fast and efficient. I couldn't recommend this company highly enough. Keep up the good work! Happy customer.
Daniel Smith
Feb 13, 2017