In a world that is increasingly IT dependant, Red-Data UK Ltd offer IT solutions for your business tailored to meet its specific needs. We will provide on-site, telephone and remote support aimed at keeping your IT network functioning smoothly. By ensuring your infrastructure is right from the start, we will increase your productivity and reduce downtime.Servicing businesses across the south with a wide range of industries, from accountants and marketing companies to retailers and schools, we provide the same level of IT support and security no matter what your size. With a client base that is located throughout Sussex, we offer services that range from desktop support, server installation, premises relocation, offsite data back up, and general computer sales and repairs. Operating within guaranteed response times, our dedicated team of Microsoft certified engineers work hours that are completely flexible to enable them to function in and out of your standard hours as needed at no extra charge.
Red-Data UK Ltd are different because we have spent time speaking to our customers, discussing problems and frustrations that may have arisen with network support in the past, enabling us to tailor our support model to resolve those irritations. We concentrate upon keeping our overheads to a minimum so that we can transfer low costs to you. Our mission is to provide impartial advice on what you need, when and why, without pressure selling, targets or geek speak! Being 100% confident that we can surpass both your expectations and any current IT contractor, we offer a money back guarantee if you are not entirely satisfied by any work carried out.
Our aim is to provide a professional and responsive IT support service, ensuring your IT network is reliable and reactive, so you can be confident in the knowledge that your IT system will consistently support you and your staff in your business pursuits.
Served areas
- Sussex
Highlights and features
- Free Onsite Survey and Report, Same Day Call Out
- 14 Day No Obligation Trial of our Services
Associations and certifications
- Microsoft Certified Professionals
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Services
Red Data provides IT support to small and medium companies across Sussex. When your business suffers a service outage or a hardware malfunction, you need Red Data on your side. The main difference with us is that we genuinely enjoy ongoing maintenance; we love supporting our customers and watching their businesses grow.
Any required work that would affect productivity can be done out of hours to minimise downtime (no extra charge). As each business is different we can customise a support package based on your needs. For example if you need support on weekends or if you need support on extended business hours (07:00 - 21:00) we do that.
A simple piece of software is installed onto your server(s) which enables us to copy the data on your server, in a fully encrypted way, onto our dedicated servers in the cloud. In the event of accidental file deletion or corruption, fire, flood or another damaging event, a backup of your data will be available from the cloud.
We provide our customers with a great choice of connectivity services along with impartial advice to make sure you get what you need. Most of our customers now choose to use a dual wan or dual internet solution, giving network link redundancy should one of the connections fail, even for a short time.
We know one size doesn't fit all. We proudly offer tailored business IT support packages with guaranteed SLA's and flexible working hours. Whether you have 2 or 75 PCs, Red Data has an IT support package for your business, with no minimum term. More often than not we will already be resolving a problem before you even know it exists, and all for a support price that cannot be beaten locally.
Reviews (4)
Athos Louca
Dec 11, 2019
Ian Jones
Jun 05, 2011
Marketing Company
We hired the services of Red Data in March 2005 to correct some serious stability problems we were having with our 50 user SBS Network. Since Red Data has taken over responsibility for the network the stability and functionality improved almost immediately and the downtime on our network services has been minimal. Maintenance is performed out of hours keeping the computer systems and data available to staff during working hours with little or no disruption.
The on-going support service and development of the network, is undertaken with care and the required urgency, I would highly recommend the services Red Data have provided to our business.
The on-going support service and development of the network, is undertaken with care and the required urgency, I would highly recommend the services Red Data have provided to our business.
Accountants - Sussex
From our initial meeting I had the confidence that you would look after us well and am very pleased to say that things have indeed worked out very well for us. I feel sure that you and your team have made improvements to our communications structure and since starting work with you I am very pleased about the way your company conducts its business including support and installation services.
I really do feel we are being looked after rather than being a nuisance when we contact you for support or advice which is how I started to feel with our previous IT support company. I might just finish by saying that I would have no hesitation in recommending you to other IT users and indeed have passed your details on to at least one potential customer for you only time will tell if they get in touch.
I really do feel we are being looked after rather than being a nuisance when we contact you for support or advice which is how I started to feel with our previous IT support company. I might just finish by saying that I would have no hesitation in recommending you to other IT users and indeed have passed your details on to at least one potential customer for you only time will tell if they get in touch.