We provide high quality, cost effective IT Support to home users in Colchester and surrounding areas in Essex. Whether you have a one-off computer support problem, or you require on-going computer maintenance, we can help.We have over 18 years experience working with & troubleshooting computers but try not to bamboozle our customers with techno-speak & jargon.
We will always try to fix the problem in your home or workplace. However, where this is not possible, we aim to have your machine fixed & back with you within 7 days, although the normal time is much less.
Laptop repairs are carried out for a fixed maximum fee & this includes Laptop Motherboard Repair, Inverter Board Repair, Screen Board Repair, DC Jack Repair, Cable Repair. If the laptop is beyond economical repair we will say so and return it to you free of charge.
No job is too small and we charge as little as £10 if the problem is just a quick fix. Within 10 miles of Colchester we charge NO call out fee - all our prices are clearly displayed. Outside that area we do charge a £20 call out fee, which will be deducted from the final charge once the repair is completed.
If you're experiencing problems with your PC, or it's stopped working, then don't panic! Usually, even the worst looking/sounding problem is perfectly fixable. Just give us a call & we can get you up & running again.
Served areas
- Essex
Highlights and features
- No Call Out Charge
- Fixed Fee Laptop Repairs
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Services
Computer Repair and Support
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We provide computer repair, computer support, computer maintenance, help & advice for home users & IT support for small businesses in Colchester and surrounding areas in Essex.
We can diagnose & repair most common computer issues onsite, even if you're having system crashes, virus issues, software problems, networking issues or hardware problems. If we can't fix the problem onsite, we'll take your PC away, get it fixed & bring it back to you asap (usually next day) , for no extra cost.
We can diagnose & repair most common computer issues onsite, even if you're having system crashes, virus issues, software problems, networking issues or hardware problems. If we can't fix the problem onsite, we'll take your PC away, get it fixed & bring it back to you asap (usually next day) , for no extra cost.
Laptop Repair
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Laptop Repair can cover a number of things - software problems, viruses, power failure, system crashes and blue screens, running slow, internet and email issues, broken screens, DC jack repair, hardware faults, overheating, RAM and HDD upgrades, keyboard replacement, hinge replacement and more.
With many years of experience, we are confident enough in our laptop repair that we can offer a No Fix No Fee price promise to our customers. If we don't solve your problem, you don't pay.
With many years of experience, we are confident enough in our laptop repair that we can offer a No Fix No Fee price promise to our customers. If we don't solve your problem, you don't pay.
IT Support
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We provide IT Support, affordable Hosted Exchange Mail, Hosted SharePoint, Hosted File Backup and Office 365 cloud services, for small businesses in Colchester and Essex.
We can provide telephone support, remote assistance AND on site support, so we are able to help as quickly and efficiently as possible, with whatever may be troubling you, from a quick fix to something more serious.
With competitive rates for all types of IT support covering PCs, laptops, printers, tablets, NAS drives and small business servers, we will be able to take care of all your IT Support needs. We cover Colchester and surrounding areas including Clacton, Witham, Kelvedon, Manningtree, Brightlingsea, Braintree, Coggeshall, Sudbury and Mersea.
IT is critical to most small businesses, but it is can also be one of the greatest sources of frustration for business owners and employees who just want to get the job done! Slow or crashing computers, email errors, failed backups and network issues are just a few of the problems you may encounter and this is when you need a reliable IT support company.
We can provide telephone support, remote assistance AND on site support, so we are able to help as quickly and efficiently as possible, with whatever may be troubling you, from a quick fix to something more serious.
With competitive rates for all types of IT support covering PCs, laptops, printers, tablets, NAS drives and small business servers, we will be able to take care of all your IT Support needs. We cover Colchester and surrounding areas including Clacton, Witham, Kelvedon, Manningtree, Brightlingsea, Braintree, Coggeshall, Sudbury and Mersea.
IT is critical to most small businesses, but it is can also be one of the greatest sources of frustration for business owners and employees who just want to get the job done! Slow or crashing computers, email errors, failed backups and network issues are just a few of the problems you may encounter and this is when you need a reliable IT support company.
Reviews (19)
Geoffrey E. P.
Oct 24, 2014
Geoffrey P.
Oct 24, 2014
Wordwarrior
Apr 15, 2014
I have been using AJPC Solutions for about 2 years now and would have no hesitation in recommending this company. The service provided was fast and 2nd to none. Helpful/understanding when dealing with technical vocabulary. 'Reece' also went the extra mile to ensure the PC was up and running to my satisfaction. This is Service that customers used to receive and very unusual, in this 'get-all-you-can' age.
Saqib Khan
Apr 15, 2014
Called around a few places and liked the fact that they didn't try and make it out the problem was a bigger than it was like a few others did. They said it didn't sound like a big issue and though they couldn't guarantee it, said it shouldn't be more than an hour's work and it wasn't. Going to keep their number on hand and make them my first port of call in the future. No extravagant call out charge either.
Mkenney
Apr 11, 2014
I have used AJPC to repair my laptop and my mother's laptop and found the service excellent, so much so that I have recommended AJPC to my friends (something I rarely do in case something goes wrong)! AJPC delivered ahead of the date quoted and were really patient and accommodating when dealing with my 85 year old mother.
Docherty
Apr 10, 2014
We are a small business and have been working with AJPC Solutions for around 4 years now. We have always found AJPC to be very accommodating and the service provided is always excellent - and very reasonably priced. We have had no mishaps. We always discuss the best options and routes to follow - which, of course, means that between us we source exactly what is appropriate for our business. We would certainly recommend AJPC to new customers.
Tim Folan
Aug 11, 2013
Excellent service from AJPC Solutions. Reece fixed my virtually brand new computer which had a corrupted BIOS. I had been told that the hard drive had crashed but Reece correctly diagnosed the problem, spoke to the manufacturer and obtained a free recovery disk (saving me £50). Excellent communications throughout and a very reasonable charge at the end. Highly recommended.
Cath Berry
Feb 19, 2013
I would definitely give Reese Coleman 5 stars. I spilt water on my laptop and it was doing very strange things, and although it would switch on it was unusable. Reese diagnosed the problem and said I needed a new keyboard, ordered the part and did the work very swiftly and his fee was amazingly reasonable. He also collected the laptop and returned it for free As I know nothing about electronics he could easily have pretended the problem was more complicated and charged me a lot more, but he was extremely honest and did the job quickly for a bargain price. I would recommend his company, AJPC Soluctions, without hesitation.
Peter Isaacs
Jan 25, 2013
Stephen Knott
May 25, 2012
Offered free software, turned up on time and did what was promised. Polite and helpful. Desktop was running slow. Speeded it up and cleaned the machine of a load of redundant "garbage". I had no idea there was so much junk in it. I knew I was running uneccesary background programmes. I just couldnt stop them. Machine is much better now.Came back a few months later "overnight" and removed a Google re direction virus that had bypassed Norton and sorted out my backup. Panic over!
Denise Savill
Jun 14, 2011
Janet Green
AJPC Solutions fixed my computer when it would not boot up. They took a lot of trouble to find the right solution and I did not lose any data. They were very efficient and pleasant to deal with. They have also sorted out a problem with our WiFi network, installing an extender and added memory to my machine. Excellent value for money, I have no hesitation in recommending them.
Carol Docherty
Excellent service. We are a small business and have been working with AJPC Solutions for around 4 years now. We have always found AJPC to be very accommodating and the service provided is always excellent - and very reasonably priced. We have had no mishaps. We always discuss the best options and routes to follow - which, of course, means that between us we source exactly what is appropriate for our business. We would certainly recommend AJPC to new customers.
Paul Jamieson
AJPC Solutions is a recent discovery and a very welcome one it has been. The first job we sought the company's help with was replacement of a damaged display on a Dell laptop. AJPC's quote was the most reasonable we received and the entire repair process has been an extremely smooth and happy one, I am delighted to report. This company has a highly professional approach to doing business and going the extra mile is all part of the service.
I have not granted 5 stars in categories lightly; I would certainly use AJPC Solutions again in my role as Network Manager in an independent Central London school and I would highly recommend them to anyone else with a computer hardware (or software) issue.
I have not granted 5 stars in categories lightly; I would certainly use AJPC Solutions again in my role as Network Manager in an independent Central London school and I would highly recommend them to anyone else with a computer hardware (or software) issue.
Craig Toomey
I've used Reece now for about five years. He has always been polite, accomodating and proficient. He has always gone out of his way to fix my computer asap and has never failed to solve the problem. In fact he has kept this old laptop on the go far past its sell by date. I have recommended Reece to several people and all concure with my opinion.
Helen Downs
Chris P.
Maggie Kenney
I have used AJPC to repair my laptop and my mother's laptop and found the service excellent, so much so that I have recommended AJPC to my friends (something I rarely do in case something goes wrong)! AJPC delivered ahead of the date quoted and were really patient and accommodating when dealing with my 85 year old mother.
Saqib Khan
Called around a few places and liked the fact that they didn't try and make it out the problem was a bigger than it was like a few others did. They said it didn't sound like a big issue and though they couldn't guarantee it, said it shouldn't be more than an hour's work and it wasn't. Going to keep their number on hand and make them my first port of call in the future. No extravagant call out charge either.