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iPhone Repair We are the best places that are able to offer a 15-minute while-u-wait repair service to your iPhone or iPod. We only use a certified Apple engineer for all our repair services, and all work is guaranteed for parts and labour for a minimum of 30 days.
Served areas
  • Newcastle, Sunderland
Services
Mac Repair - Newcastle have been providing a local, professional, and cost-effective iPhone Repair service throughout Newcastle since 2010. We are the No1 independent iPhone, iPad, and iPod repair experts covering Tyne and Wear. We are able to fix a wide range of issues with your beloved Apple iPhone, including screen replacement, dock, power button, and speaker repairs.
We only use a certified Apple engineer for all our repair services, and all work is guaranteed for parts and labour for a minimum of 30 days. We also provide our service iPhone & iPod repair service to Sunderland, Middlesborough, Hartlepool, Teesside, Cleveland, Durham, and Redcar, Stockton, and Billingham.
When your iPhone arrives at our workshop, we will contact you to inform you. We also make a note of your details on our database. We will inspect and repair your iPhone within 3-5 working days. If a price has not been agreed, we will inspect and contact you by phone or email and let you know exactly what costs are involved.
The best service in Newcastle by far! Went to another place for my repair in Town before and they totally messed it up! The guys at are A+ they got my hard drive fixed within 1 hour and they also charged me less than anywhere else. I would recommend to anyone I know! Fantastic services, a true expert at a great cost!
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Reviews (23)
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D. F. Ult N. B.
Jun 21, 2022
Took my ipad 8th gen here for screen replacement. Done immaculate job and done in under 30 mins same day.
Sophie Dunlop
May 13, 2022
New screen, very kind. Offered a screen protector and case discounted. Highly recommend.
Ali Alsairafi
Apr 08, 2022
The best repair shop in NCL, great prices, friendly staff, fast service, I got my iphone screen repaired in 10 minutes. THE BEST
Kayleigh Letman
Feb 04, 2022
DO NOT bring your valuables here. They will be broken further never mind repaired! Within 3 days of waiting for my macbook to be repaired (which ended up more broken) 8 individuals informed me that their devices were broken too by this technician! Not worth the money or hassle!
Zak Yiassoumis
Jan 11, 2022
Great service and incredibly friendly, got my issue fixed in a couple of minutes!
Gemma Wilson
Dec 21, 2021
I was stuck overnight in Newcastle unexpectedly because of a storm when my phone suddenly stopped charging. I didn't know the area and there were no buses or taxis running to get me to a store. I found a list of nearby phone shops and Repairs Etc were the first ones to pick up. Not only did they open up the shop to look for a spare charger for me, they came to the hotel, in rubbish weather, at about 8pm to take a look at my phone and get me a new charger. Veejay went above and beyond and got me out of a very stressful situation in about 40 minutes. I am really grateful and so glad I found them.
Louise Hayles
Nov 15, 2021
Got my Samsung note 20 ultra fixed here. Both front, back and camera lense were smashed. I got given a very good quote here (best I'd been given) and felt confident with their 5 reviews. My phone was back with me within afew hours and literally looks like a brand new phone. I've tested out everything down to the S Pen, phone calls, camera quality, touch ID and all works absolutely perfect and as it should. A valuable lesson has been learnt on buying a good phone case and screen protector thanks very much!
Henry Onyema
Oct 12, 2021
Went in to yesterday to get my phone repaired. They offered me an very good price while repairing the screen in next to no time right in front of me. They are very professional and the quality of the screen is basically brand new. Highly recommended.
Jamie Wilcox
Sep 22, 2021
We needed some help with our iPhone. We originally took it to the Apple store only to be told it was impossible. We saw this shop and stopped in. They were SOOO helpful and managed to fix what Apple couldn't in only minutes. They were very friendly, the shop was clean, and the prices are very reasonable. Would recommend them to anyone.
Paul Wait
Aug 20, 2021
Rang yesterday for a Huawei phone charging port issue, then visited today. Very helpful, friendly and polite. But most importantly honest. Would highly recommend and will definitely use again. Thank you.
Josie Blackburn
Nov 22, 2019
Amazing service, extremely quick, while we waited, would highly recommend
Jamie H.
Aug 05, 2019
Quick, efficient friendly service. Would definitely recommend.
Tom H.
Mar 30, 2019
Repairsetc is great took my phone in and within 20 mins was out with a fixed phone. Obaid was very nice and fixed my phone extremely quick ! 10/10 would recommend to anyone
Laura M.
Jan 08, 2019
Very passionate and efficient in his. Repaired a non working , badly damaged iphone 8 plus to a brand new looking phone. Back glass and shattered screen replacement done in no time.
Bill D.
Oct 11, 2018
Took MacBook to my local computer repair shop. After they had it for a week I was charged £25 to be told they couldn't find out what was wrong.
Dropped it in at Mac repairs, fault identified and repaired in 1 hour.
Rhiannon D.
Jun 25, 2018
Lovely guy, exceptional service- and very quick too! Ordered a spare part for me and was ready the next day. Will be going here for any other repairs needed.
Megan R.
Jun 11, 2018
Excellent service. Repaired my phone screen in front of me. Fantastic job just like new. Really nice guys in the shop too very friendly and professional.
Mark Tunney
Went in to the shop today to get my wife’s iPhone 6 screen replaced, the customer service was excellent. The phone was fixed in roughly 29 minutes. But what impressed me was even though he was fixing my phone he still gave attention to customers and the quality of customer service was equal to all. Also the cheapest place I have ever been to. I will definitely be going nowhere else from now on
Sophie Cooper
Great staff, good price for fixing my phone screen and they throw in a free screen protector too. Very quick service! Definitely recommend!
David Johnston
Requested phone unlock code was delivered within 24hours and the service was excellent fully recommended for anyone wanting to unlock their device ! Cheers bud you are a star 5 stars for you my friend
Emma Jenkin
Happy with customers service and price he offered for my old iPhone. Fixed another iPhone 6 for really good price. Good busy job
Lina Larsson
Really quick and good service. Had my battery replaced in around 30 minutes. He was very helpful and explained everything he was doing and gave me advice on how to keep my phone running well. Also gave me a free glass screen protector! Thanks very much.
Ian Thompson
The service I had received from Repairs etc. at 97 Clayton Street has always been great and numerous iphone repairs (several cracked screens and one battery replacement) have always been carried out at very economical prices. The guy who runs it knows exactly what he's talking about and is very helpful. Every time I've been in his shop he's busy which is a good sign. Based on my experiences with Repairs etc. I highly recommend the shop. PS, it's the one with an ATM built into the shop front.