Behest Computer Services is a friendly family-run computer support business that is run from our home in Pegswood. Our speciality is helping domestic customers and small businesses with Windows based desktop and laptop computers.
We can provide help of all kinds including:
* Aid in choosing computers, printers, internet security options and software etc.
* Assistance in setting up new computers, printers, software, e-mail accounts, home broadband etc.
* Servicing computers to keep them performing well and free of malware
* Tuition on using Windows and all kinds of software and websites including e-mail & word processing
* Safely wiping hard drives on old machines before they are disposed of.
We can come to your house or you can bring your computer to us, whichever is most convenient.
Served areas
- Northumberland
Follow us
Services
Computer Repairs
Report
We provide general software and hardware repairs to desktop and laptop computers fixing problems such as.
Your computer doesn't turn on at all
Your computer just shows a blank screen
Windows doesn't start up but you see error messages on the screen
Windows doesn't start up but the computer just keeps restarting
Your computer shuts itself down
Your computer makes lots of noise
Your laptop battery is not charging
Your laptop screen is cracked and needs replacing
Your laptop keyboard is not working properly or missing keys
You cannot view any web pages
When you visit secure websites they tell you there is a problem with the security certificate
This is only a fraction of the problems we can help you with, so please do get in touch if your computer's symptoms aren't listed.
Your computer doesn't turn on at all
Your computer just shows a blank screen
Windows doesn't start up but you see error messages on the screen
Windows doesn't start up but the computer just keeps restarting
Your computer shuts itself down
Your computer makes lots of noise
Your laptop battery is not charging
Your laptop screen is cracked and needs replacing
Your laptop keyboard is not working properly or missing keys
You cannot view any web pages
When you visit secure websites they tell you there is a problem with the security certificate
This is only a fraction of the problems we can help you with, so please do get in touch if your computer's symptoms aren't listed.
Steve graduated from Nottingham University in 1991 with a 2.1 BEng (Hons) degree in Electrical and Electronic Engineering. Since then he has worked in computer hardware and software development. In academic circles he performed research and development work in the Computer Science Department at Nottingham.
There are so many different aspects of life with computers that we can't list all the services that we can provide. However, we have put together a list of the areas where help in most commonly needed. If you can't see what you're looking for, please do get in touch to see if we can help. We provide a wide range of services to help you with your desktop PC, laptop, netbook, tablet, smartphone and other types of device you have! See the table below for the more common help we provide. If what you need isn't listed, give us a call or send us an e-mail to see how we can help.
If you arrange to drop your machine off with us (please see note), we simply charge you for the time worked in fifteen minute chunks. If we need to visit you we charge a callout fee which covers the first half-hour of work and then charge a fee for each further fifteen minutes or part thereof. The callout fee includes a mileage surcharge that is based on your distance from Pegswood. Remote support carries a charge for the initial fifteen minutes and then the usual fee for each further fifteen minutes or part thereof.
Quite often it is possible to help you solve your computer problems over the phone and internet using remote support software. This can save you the cost of a callout or the inconvenience of dropping your machine off. A remote session consists of us talking you through downloading and running a small piece of software to enable us to share control of your computer to sort out your problems.
Photos
Reviews (23)
Alice Lane
May 24, 2022
Steve cleaned up my computer, getting rid of all the clutter and, since it was still running slowly, he installed a solid state drive (SSD) in place of the hard disc drive. It now feels like a different machine, so fast and responsive! I highly recommend Behest Computer Services for an efficient, friendly and cost-effective service!
Garry Ritchie
Mar 31, 2022
A very professional and friendly service rang with a laptop problem at 10 in the morning and by 2 it was fixed, Steve talked me through what was happening and kept me updated. Was pleasantly surprised at the cost as well, being charged only for the time taken for the repair. Would recomend Behest to anyone with computer problems and would use them again in the future if needed
Michael D.
Dec 12, 2019
Hazel Elliott
Oct 26, 2018
Steve was a fantastic help to me after I was the victim of a hacker, he reassured me that sadly I was not alone in being taken in! After sorting out the computer (& telling me the hard drive was finished - this is what the hackers rely on, you having problems) he then recommended & installed a new laptop (& rescued my photos)then patiently taught me how to use it! He has been a fantastic help, as always, I couldn't recommend him more highly - thanks a lot Steve!
A. Williams
Oct 04, 2018
Cathi & Doug Lang
Feb 02, 2018
Alison A.
Jan 13, 2018
Kate Charnley
Dec 21, 2017
Noel John Joslin
Dec 20, 2017
Steve has helped us with computer problems on several occasions. He is prompt to respond and always gets quickly to the bottom of the problem. We would be lost without him. I can highly recommend him for your computer problems. Steve makes home visits so you don't have to worry about disconnecting or reconnecting cables. Can't praise him highly enough.
Dawn Gabriele
Nov 15, 2017
Hender Blewett
Jun 02, 2017
Steve has set up our small business computer system and advised us on expansion plans. Steve is our go to man when we need advice or upgrades or maintenance. He is reliable, extremely capable and deals well with the trail of IT chaos I leave in my wake when we get busy on projects. He fixes things with a smile and is extremely professional, even when I try to challenge him on why we should do things one way or another - he gives good sensible logical reasons which is most appreciated. Thanks Steve, Hender Blewett, Future Energy Engineering Ltd.
Joan Shearer
Apr 27, 2017
Steve is absolutely great, he is incredibly patient with me even though it sometimes takes me a while to cotton on! He's always on time and you never feel like he is there just for the job, he always make you feel valued. I could not recommend him enough and wish him all the best. He certainly is the best. I must mention Heather his wife who is also an absolute star.
Lindsey Collings
Apr 18, 2017
Always very helpful and efficient. Have experienced a range of help from having a whole new laptop setup and lots of business software transferred to calls with problems that weren't easily solved by me. Steve was able to talk me through fixing them in no time at all. He is so reasonably priced, very knowledgeable, efficient and trustworthy. Regularly recommend them to friends and colleagues
John Baston
Jan 15, 2017
Steve of Behest Computer Services, is an excellent computer engineer. He always turns out quickly when requested, explains everything about the faulty computer and then repairs it. He certainly knows his stuff, charges are very reasonable. I have recommended him to several of my friends who have had computer problems and were delighted with the service they received.
Anne Seaton
Oct 31, 2016
When I need help or advice about my computer or tablet, I ask Steve. I tell him what I want to achieve and ask him if it is possible. He usually has several suggestions, and then gives me reasons why one of them may suit me best. He explains everything clearly and the result is a very satisfied customer. I have no hesitation in recommending Behest for all computer problems.
Sonja MacGregor
Feb 08, 2014
Steve literally knows everything there is to know about computers! It's refreshing to get advice for the best options both financially and performance wise. Steve is always prompt to respond, helpful and friendly. My husband and I use him for our home laptops and I also use Steve for my small business needs where he has been very handy indeed. I always call Steve and Heather first with anything to do with my computers, from fixing any of them, protecting them or buying a new one to get the best and most honest advice. and they are offer very fair prices, too! I highly recommend Behest Computers.
Annie L.
Margaret Smith
Hender Blewett, Future Energy Engineering Ltd.
Steve has set up our small business computer system and advised us on expansion plans. Steve is our go to man when we need advice or upgrades or maintenance. He is reliable, extremely capable and deals well with the trail of IT chaos I leave in my wake when we get busy on projects. He fixes things with a smile and is extremely professional, even when I try to challenge him on why we should do things one way or another - he gives good sensible logical reasons which is most appreciated. Thanks Steve!
M. Emsley
Dave Allan
Anne Seaton
When I need help or advice about my computer or tablet, I ask Steve. I tell him what I want to achieve and ask him if it is possible. He usually has several suggestions, and then gives me reasons why one of them may suit me best. He explains everything clearly and the result is a very satisfied customer. I have no hesitation in recommending Behest for all computer problems.
Cathi & Doug Lang