Techcare specialise in all aspects of IT Sales and support.
We repair all kinds of laptops, computers and mobile devices including ipad and iphone.
We support small and medium business, Goverment and education as well as individuals.
We repair all kinds of laptops, computers and mobile devices including ipad and iphone.
We support small and medium business, Goverment and education as well as individuals.
Served areas
- Midlands, Staffordshire
Highlights and features
- IPhone, Ipad, Laptop and PC Repairs
- Virus Removal
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Services
IT Support
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Our intelligent IT support services are your business’ safety net. Completely managed, and able to provide support as much and as often as you need it, you can put IT worries to the back of your mind, knowing we’ve got it covered.
At TechCare, there are no bronze or silver packages – just a single, platinum-level service that delivers efficient, reactive support across the board. Our helpdesk access means we’re always there to respond to queries during office hours, with a rapid four-hour response time to ensure downtime is minimised.
We offer full remote monitoring of your systems so that we can flag up issues before they become a problem, as well as a ticket system and monthly reporting for all clients – so you can really see where you’re getting your money’s worth.
At TechCare, there are no bronze or silver packages – just a single, platinum-level service that delivers efficient, reactive support across the board. Our helpdesk access means we’re always there to respond to queries during office hours, with a rapid four-hour response time to ensure downtime is minimised.
We offer full remote monitoring of your systems so that we can flag up issues before they become a problem, as well as a ticket system and monthly reporting for all clients – so you can really see where you’re getting your money’s worth.
Helping people with the IT support they need to get projects done and the technology to work for them, not against them. We're here to make sure your technology and information needs are fully covered in line with business objectives. From complete outsourcing packages, network cabling or software development we will provide a comprehensive solution for you!
Helping businesses to harness and channel the power of today's technology, enhancing productivity, boosting efficiency and saving money across the board. Using technology to enable your business to succeed is our primary goal. Whether you require a full IT management programme or need more support for your existing IT team, we aim to support you, enhance your IT strategy and utilise the many powers of technology strategically aligned with your objectives, be this business growth, streamlining operations, reducing operating costs or all of this and more.
The TechCare team works with a range of businesses across the length and breadth of Great Britain. In this section of our site, you'll find details of some of our recent projects. If you'd like to see your company featured here, just get in touch! The Client The client is a long-standing food and drink venue on the outskirts of Burntwood.
Whether you're a growing SME who's looking to outsource your company's IT needs to a team of technology specialists, or you have an IT department or manager needing additional support or skillsets, we can help. As your outsourced IT department, you'll always have the specialist advice you need to move forward quickly and efficiently with fast responses to any technology-related requests or queries. Make the smart choice for your call centre or large enterprise with business-grade VOIP telephony solutions.
Poor customer service, several missed SLAs' (service level agreements), and you're still waiting for a simple phone issue resolution. Expensive and impersonal Managed IT Support Services are a big turn off. Especially if no one knows you or your companies name. So working with a managed IT service provider you trust and proactively manages your business, helps takes that extra bit of pain away.
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Reviews (8)
Sophie Walton
Jun 25, 2021
Sophie Walton
Mar 18, 2021
Simon Magee
Feb 08, 2020
We had an issue with the need for internet connection for our site compound. Karl and his guys at Techcare came to our aid within 24hrs with a temporary solution whilst they provided us with a quote for a permanent fix. They did this all within a week. Techcare's installation team were quick, neat, tidy and very professional. The aftercare provided is second to none, Lewis, Tom and the team have been great and are a great asset to Karl and the team at Techcare. If you require network, WiFi, hardware, software or developers for bespoke systems, then Techcare are the one stop shop. Simon Magee Estim8 Limited
Katie Leedham
Jan 30, 2020
Kelly McCay
Feb 16, 2019
Tom Clarke
Jan 26, 2019
Katie Leedham
Ava Kelly