iFixTech Parkstone

As per my previous post, the service from this shop is second to none. Rob is a very competent techie. However, he has encountered a rather bizarre problem with my system which he is determined to solve. As it is taking longer than usual, he is keeping in constant phone contact to update me with what is happening. He is a very professional and tenacious young lad, and I have no doubt he will get to the bottom of it.

I am happy to leave my laptop for as long as it takes, as I know he will exhaust every avenue to try and solve the issue for me. Always comes very highly recommended from us. Rob has had my laptop since last Thursday (30 July 2020) and has been working on it between other jobs. He finally managed to get the problem sorted, which is an absolute miracle as Microsoft Support themselves could not.

He then only wanted to charge me for one hour's work (I know that he had spent many more hours than one), and so I refused. We agreed on a compromise of three hour's work, which I felt that he more than deserved - I still feel that I was undercharged. Again, a very impressed customer, and would definitely recommend going to IFixTech to get any computer problems sorted.

If they do not charge adequately, do the honourable thing and insist on paying more. You need to pay for quality and the service from young Rob is second to none. Would very highly recommend.

My 8 year old PC expired. Took it in - iFixTech investigated and found it beyond economical repair. I bought a new PC (from Currys) and took it in. iFT recovered all the data from the old hard drive and also set up the new machine for me (including migrating my email from POP3 to IMap so I can now access my email on my phone). All this done in just 3 days from first going in. Excellent service.

I left my iMac for a SSD upgrade. I was given plenty of advice beforehand and I was given courteous attention when I took it in to be upgraded. The work was carried out exactly as I had asked in just two days. A very good experience and I am now enjoying my much quicker iMac.

Excellent service at a stressful time when I thought I had wiped all of my course work from my laptop. The team managed to retrieve everything and kept me informed at all times. Turnaround time was just a few days, so this was equally as impressive. Thank you very much

My laptop was sorted out swiftly and efficiently. I had chance to explain the problem fully and was kept up to date on progress. The work was completed within 24 hours. A great, value for money option for sorting out technical issues. It was very reassuring to have expert help.

Excellent advice and support. I had tried unsuccessfully to find someone who could recover deleted folders. Will achieved this without any fuss. I thoroughly recommend IfixTech.

I was able to easily book a slot to take my phone in. I left my phone and the battery was replaced within an hour. It is now working very well and I was very pleased with the service.

First class service. I have used Broadstone twice with two PC's and Ben sorted both out very quickly. Would definitely recommend

I took my MacBook Pro to iFixTech on Tuesday, & collected it on The following Friday. The repair had been carried out, & everything is now working normally, with no loss of files, photos etc. This is the third time I have used this company, for different problems.

The battery on my iphone had gone faulty. A replacement battery was fitted and all was well once more. Excellent service from friendly technician at a very reasonable price. iFixTech have my recommendation.

Ignorant man with no customer service abilities at all. I was so shocked that someone could be so rude to a possible customer who won't ever be a future customer and will be telling anyone not to bother with this company/shop if they want a good service. I went into the shop this morning hoping to get some help regarding a Mac book 2013, the track is cracked and I needed it scanned.

I had barely got the Mac book out of the bag and didn't even finish telling the man what was the problem when he said in a sharp voice "it's too old" I said pardon and he repeated that it was too old. I said thank you for the help and left to the sound of him laughing at me. Not a nice experience and would advise anyone that wants a bit of polite customer service to use someone else.

I decided to go to them because its service of 30 min for replacing a screen in my iphone but it was faster than I expected, in 12 minutes was fixed. Really great service and professional attention.

The problem with my iPad dropping out of the internet was fixed in less than 15 minutes while I waited by a very helpful and competent young lady.

Took my dell base unit in for repair. Marcus served me. He was very reassuring and professional the service was quick, efficient and made me feel they really wanted to help rather then just out to rip me off! I can not recommend this company enough. Thank you laptop fixers.

I was dreading taking my MacBook in for the assessment but the result was superb! My laptop is working so much better and I have so much more storage space. Great customer service from Paul & Rob who kept me informed throughout the process! Thanks

Paul Betteridge is the most helpful, knowledgeable and approachable man I have found in this field - He always has a solution, he is honest and gives robust feedback, he has a very down to earth approach and looks at practical ways to guide and help. Since taking iFixTech on as my IT back-up department,
I now feel completely supported and protected by using his services. Totally recommend him and his team.

I cracked the screen on my iPad and it was sorted out the same day! Excellent service, I can't thank you enough!

Customer service was great, really helped me out with my Mac. Really went out of their way to help.Would definitely use them again if I had problems and also recommend them to others.

A huge thank you to Paul Betteridge and his team for supporting my son who is doing a world challenge next year. Amazing community spirit. Hope to see you at the quizz!