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Tech Medics Tech Medics are an Independent locally run business based in Poole, Dorset covering the whole of the BH area. With over 10 years experience within the computer and media industry we are here to here to help you with your computers and technological problems. Whether it virus removal, laptop Hardware replacement, software installation or network setup you can be sure Tech Medics will fix your computer related problems. If you have games consoles with faults, TV video or surround sound issues we specialise in that too. From fixing broken PS3's to installing audio and video products, we are here to get the best out of your technology.

You can rely on our Microsoft Certified Technicians to give you fast and friendly advice via phone, email, remote and on-sight support 7 days weeks, 364 days a year yes that's right we do like to have Christmas day off. We understand that most people are at work during the day so that is why we are Open from 8am till 10pm if you need us early morning or late at night we come to you at a time that suits your needs. Bank holidays or weekends it doesn't matter, Tech Medics are on call for you!

We offer a technical shopper service. If you need help deciding on what product to buy tell us your budget and criteria and we can find the best product your money can buy. Sometimes saving you hundreds of pounds.

Very competitive rates and free quotations for new PCs, Laptops, parts, repairs and installations from our friendly skilled uniformed staff and with free delivery and collection service.

Tech Medics should be your 1st call. No fix, no fee, no worries policy for complete peace of mind.
Served areas
  • Poole, Bournemouth and surrounding areas
Highlights and features
  • Open 7 days a week
  • Very competitive rates and free quotations
  • Free delivery and collection within a 10 mile radius
  • Over 10 years experience
  • No fix, no fee, no worries
Associations and certifications
  • Microsoft Certified Professional
  • Avid Certified Support Representative
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Services
PC/Laptop Tune up & maintenance
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Just like a car your PC needs regular service intervals to maintain performance. Tech Medics offer a 45 point system tune up and maintenance check to make sure your PC is running as fast and as safe as possible. Tech Medics can tune up your PC and restore some of that "new PC" performance. In fact in most cases we can make it faster than when it was new!
Games console repairs
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Games console problems? XBOX 360 Red ring of death? PS3 Yellow Light of death? Wii not reading discs, NAT network issues with xbox live? If you've got a games console with problems then we will fix it providing its make economical sense. We also offer modifications for the Wii, Xbox 360 and DS. Call for further details.
Data Recovery
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So your hard-drive has gone wrong. unbootable or worse says it needs formatting! Tech Medics use some of the best advanced data recovery tools that are currently available. So whether you've accidently deleted some photos or have a corrupted hard drive. We can recover your files and back them up to external media. File transfer service also available for backing up all of your documents, music and photos etc, and migrating to a new PC.
Reviews (33)
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Carol Donovan
Jan 04, 2023
Thank you so much Martin at Tech medics. A little problem that was causing me so mush stress you fixed immediately on my laptop. Just got in and can hear output from my stereo jack in time, for my impending speeding course !!! Will definitely keep your no from now on as my 1st call for computer issues. Thank you again, I am so grateful
Carol Donovan
Patrick Gough
Jun 08, 2022
Martin was fantastic and found a solution to get my MacBook running again in a few hours! Exceptional knowledge, service and customer support. Was a pleasure to meet him and discover such a good local business. Would highly recommend to everyone.
Richard Coleman
May 23, 2022
My son's Nintendo Switch developed a fault reading the SD card. Martin diagnosed a couple of potential causes, reattached a broken connector on the reader and allseemed fine. The following day a slightly different but associated error started happening, do I rang Martin who said without hesitations bring it back in. He completely replaced the Card Reader, fully tested the Switch and didn't charge for the additional time and labour. I would (and have already) highly recommend Tech Medics for any console problems you might encounter
Underground Hiphop Playlists
May 06, 2022
Thankyou to tech meds my xbox one x was fixed new hard drive was fitted great service recommmend to anyone
Jo Stone
Mar 31, 2022
Excellent service. So easy to deal with over the phone. Efficient, friendly. Good value for money. Highly recommend.
Sam Blythe
Mar 24, 2022
Amazing customer service and turnaround. Would highly recommend. So glad I used this company, had a PlayStation 5 and my son could not get a picture on his monitor! It was out of warranty so feared the worst, Sony said 300 to help me. Called up Tech Medics as they were local to ask if they could help, Martin knows his stuff (advised probably HDMI port) so had a few things to check. Dropped off on the Monday and picked up a repaired, working and very clean PS5 the next day! My son is so so happy and so am I, as it cost 80 for a new HDMI port instead of 300 for Sony to help!
Steve Beard Stevieb
Mar 21, 2022
Absolute top notch. Took my PS4 in for repair as i thought it was broken. It wasn't the PS4 and all was gone through and tested and nothing was found wrong so didn't charge me. Can't fault that in this day and age. Would highly recommend
Amber Shepard
Dec 07, 2021
We had an issue with our xbox not connecting to the WiFi. Martin took the time to check it out and correctly suggested the problem was not with the xbox. A very professional and very honest service.
Liam Mccudden
Oct 13, 2021
Best service I have ever experienced. Very helpful and fast. Took my PS4 in a few months ago and Martin helped me instantly and it is still working to this day! So great full and definitely would recommend to others.
John Dunne
Oct 07, 2021
I had a broken PS5 HDMI port after my 5 year old pulled it off a shelf. I called Martin and he advised me to bring the PS5 to him. Within 24 hours the console was repaired and collected. Top service, would recommend Martin if you have any PS5 issues
Chris Glover
Sep 14, 2021
Excellent professional and friendly service. Very quick to sort the issue. Martin called me back after he missed my call and after describing the issue with my xbox one, which was a black screen, Martin knew straight away what the likely issue was. I dropped the console down to him this morning and early afternoon he rang me to say it was ready to pick up.

Very reasonable cost for a super quick repair and from now on any repairs i have for consoles, laptops etc will now go straight to Tech Medics. Once you find someone with this pedigree, you'd be an idiot to go anywhere else.
Roseanna Nolan
Dec 17, 2020
Martin has been amazing fixing both my ps 4 and a hard drive that I thought wouldn't be able to be salvaged - couldn't recommend him higher and very professional, kept me informed but most importantly managed to fix all items
Simone R.
Nov 11, 2020
Great service from Martin. Helpful, friendly and professional
Charley Benson
Jun 11, 2020
Took my PS4 in for a service as it was extremely loud. The service provided was quick and efficient, I got there for when it opened and within 2 hours it was fixed! The inside was completely filled with dust but now runs as if it was brand new! Quick and quiet! Very happy and definitely recommend!
Vanessa Harwood
Mar 11, 2020
Martin has come to my rescue twice now.. He is very knowledgeable and extremely helpful, and got my gadgets back up and working quickly. Highly recommend.
Jacqueline sprack
Sep 04, 2017
Martin is my first port of call with any IT queries Business or personal. I've used his services on many occasions over the last few years and recently this week and can't recommend him enough from setting up and organising my shop lap top, re instating data and passwords back on my new phone, repairing my Partners iPad, replacing my sons cracked phone screen and much more.

He is my emergency contact and never makes you feel silly asking him any technical questions that are probably straightforward to him.
Martin is reliable and speedy on getting you and your equipment up and running so you don't miss that important next contact. Thanks Martin
Danielle Brake
Dec 24, 2016
Friendly and helpful. Sadly my laptop was beyond rescuing (motherboard dead so not worth fixing) but he took the hard drive out and made it into a portable plug in for me for a very reasonable price. Glad to have my documents safe. Would use again. Thanks.
Sandra Pip Hawes
Aug 17, 2016
Amazing! Thank you so much for fixing our PC!! Quick and reasonably price. Would highly recommend Tech Medics to my friends
Penny Brown
May 17, 2016
Absolutely fantastic service. Very knowledgeable and gives honest advice. Highly recommend Martin
Michelle L Dykes
May 05, 2016
Thanks Martin for repairing my smashed iPhone 6. Great service, quick and reliable... Highly recommend Tech Medics. Thanks again
Vicky King
Apr 29, 2016
Thank you to Martin for fixing my iPhone screen in record time!!!
Sadie Leach
Apr 21, 2016
Superb service. Very friendly & extremely helpful. Fixed my iPad in super quick time at a very reasonable price. Highly recommended. Thank you Martin.
Andrew Sidoli
I've used Martin for all my computer problems for years and wouldn't go anywhere else. Highly recommended 5☆☆☆☆☆
Amy Forsyth
Extremely friendly yet professional service. My sons xbox one was fixed within a day and on collection he was talked through how to fix problem if it happens again! Highly recommend. Thank you Martin!
Jodie Benjamin
Brilliant service cannot recommend highly enough! Martin at Tech Medics fixed my daughters laptop within 24hrs, even spending out of his own pocket to get the right part in so she could have it back quickly. I wouldn't go anywhere else!
Tom Bowen
I've used Techmedics on numerous occasions and for good reason. Not only is the customer service superb but Martin comes through again and again. From phones to laptops, he's fixed them all. He even managed to rescue our beloved photo albums from a corrupt hard drive. I highly recommend Techmedics. A thoroughly deserved five stars!
Richard Welsh
Very helpful and a fantastic service. Tech Medics came highly recommended and will definitely use again. Thank you
Adam Green
Very friendly and helpful. Needed my laptop screen replacing and he got it done within 2 working days. Would definitely use again. Highly recommend.
Owen Tuckett
Excellent service from Martin who built my new desktop. He gave me good advice and did a really good job. He is a really nice guy too, the sort you wouldn't hesitate to have work in your home and I thoroughly recommend Tech Medics.
Richard Davis
WE needed a replacement lap top as our old lap top had become very slow. Thanks to Tech Medics research in supplying a lap top that would best work for our company we now have an excellent piece of equipment. The care and attention provided with setting up the new lap top and the support provided has been first class. 1st Class personal service which is rare to find these days
Lesley Snook
I was having problems with my TV and Sky HD A friend of mine recommended I call the Tech Medics well what more can I say than a fantasic service and sorted out our problems very quickly we now have sky in every room brillant! I would highly reccomend them.
Dan White
My son had the dreaded yellow light of death on his PS3 and it was out of warranty. Sony wanted to much to repair so I took it to the Tech Medics, the next day one fully working PS3! at less than half the price of Sony Repair Centre. My son was over the moon.
Julie Cane
Martin of Tech Medics has just sorted out our very slow PC. Such a nice guy and very conscientious. Excellent service with good prices. Gave us a lot of tips and has already saved us some money for the future. Would highly recommend him and will definitely use him again.