PC-FIXED is an independent computer support company based in Stone, StaffordshireWe specialise in helping the home computer and small business user with any computer related query they may have.
Based locally and with over 30 years experience in the IT Industry I can help you with slow computers, virus removal, lost or corrupted files, dead laptops, broadband and much more.
Served areas
- Stone, Stoke-on-Trent, Stafford and surrounding towns and villages
Highlights and features
- No fix, no fee
- Mobile service
- Collect and return
Associations and certifications
- Proud member of the Federation of Small Businesses
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Services
Home user services
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Alongside computer repairs, we also provide device and data recovery services on lost or corrupted files and help with preventing trouble by reviewing configurations and recommending security and safety measures.
We also provide a range of other PC related home user services from setting up new PCs / Laptops, migrating files, photos, and documents from previous machines, troubleshooting, virus removal, malware removal, to fixing computers that are running slow or crashing.
Typical problems stem from the complexity of setting up a new computer or attaching a new printer or changing a router supplied by a new broadband provider. Very often the supplied instructions are of little help so why not leave it to the experts? – We’ll get it done in no time leaving you to enjoy your computing and not suffer terminal frustration!
We also provide a range of other PC related home user services from setting up new PCs / Laptops, migrating files, photos, and documents from previous machines, troubleshooting, virus removal, malware removal, to fixing computers that are running slow or crashing.
Typical problems stem from the complexity of setting up a new computer or attaching a new printer or changing a router supplied by a new broadband provider. Very often the supplied instructions are of little help so why not leave it to the experts? – We’ll get it done in no time leaving you to enjoy your computing and not suffer terminal frustration!
Business user services
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PC-FIXED offers a real alternative – Pay-As-You-Go PC Support. We are completely independent and we don’t sell computers. Our business model is based on providing specialist PC troubleshooting, repairs, recovery, installations and upgrades with the aim of resolving issues quickly and competitively.
All we need is a quick call or message to determine the nature of the problem and we’ll either set up a remote support session or arrange a call-out. All costs are agreed in advance and there are no contract tie-ins.
All we need is a quick call or message to determine the nature of the problem and we’ll either set up a remote support session or arrange a call-out. All costs are agreed in advance and there are no contract tie-ins.
People
Martin white
Founder, director and principle computer troubeshooter
Martin has been in the IT industry for most of his professional career, working in both the public and private sector over that time, he has gained valuable knowledge of just about every type of computer and now happily helps anyone who is struggling with either a home laptop or an office PC.
Martin lives in Stone and has the benefit of a network of experts and specialists he can call on should a job escalate allowing him to maintain a success rate of over 98%.
Martin lives in Stone and has the benefit of a network of experts and specialists he can call on should a job escalate allowing him to maintain a success rate of over 98%.
Reviews (24)
Arianwen James
Dec 19, 2021
I contacted Martin via email and explained what my laptop was doing. Straight away he identified that my laptop was in a "reboot-loop". I then took the laptop to Martin and within less than 24hours he had completely fixed the laptop, installed a new hard drive and updated all the programs required. Most importantly for me however Martin had managed to keep all my old files and nothing was lost. Martin even hand delivered the laptop back to me as I was having difficulty arranging to pick up the laptop. Fantastic service! Martin is a professional, he spoke in clear and non tech-savvy lingo and explained everything through out. I have been recommending Martin to all my friends and family, he is the only person you need for your computer problems! A*** Service. Thanks Martin!
Anne Madden
Aug 24, 2021
I had spent many frustrating hours over many months waiting for my temperamental lap-top to stop randomly freezing and whirring. Finally it refused to open at all and I took it to PC-Fixed fearing the worst. I needn't have worried. Martin was brilliant. He analysed the problem, replaced the hard disk and managed to retrieve all of my files, so I was able to pick it up just the next day, fully repaired, like new.
Its now working perfectly and such a dream to be able to access everything so quickly. I'm not very techy and Martin's friendly, calm, professional and clear approach was really helpful. Definitely a 100%+ recommendation from me!
Its now working perfectly and such a dream to be able to access everything so quickly. I'm not very techy and Martin's friendly, calm, professional and clear approach was really helpful. Definitely a 100%+ recommendation from me!
Susan Fogarty
Aug 20, 2021
Having taken my new laptop to a local guy who knew about IT hardware repairs, it soon became apparent he didn't know a lot about software compatability issues. The transfer of data was not as I wanted it. Martin immediately identified the issues, and understood what I needed. and he sorted it for no more than the first guy charged me.! Lesson learned. go to Martin first in future!
Jasmine Street
Jan 31, 2021
Martin offers a friendly and thorough service. He responded to my enquiry quickly and communicated with me throughout the process of repairing my laptop. He managed to get my laptop quickly working again and installed a new hard drive, for a fair price. Martin was lenient with collection and pick up timings and even worked late in the evening on my laptop.
I am very impressed with Martin's services and am very grateful for his hard work, especially as I no longer need to fork out for a new laptop. I would highly recommend PC-FIXED. Thank you very much again Martin.
I am very impressed with Martin's services and am very grateful for his hard work, especially as I no longer need to fork out for a new laptop. I would highly recommend PC-FIXED. Thank you very much again Martin.
Chris Cravens
Jan 26, 2021
I am absolutely ecstatic with the service and quality of Martin's work. I sent emails out to numberous local businesses requesting a quote for a custom built pc. I had all the components already (Black Friday shopping). Within 36 hours of sending an email to PC-FIXED my gaming beast of a machine was collected, built and returned with all my specifications and requests adhered to, with the care and attention normally reserved for a newborn child (which is exactly how i view this new monstrosity of a gaming machine).
His price was almost on par with other quotes from local competitors (slightly less), but the service, quality of work and quick response to communications are certainly superior. I would recommend Martin (PC-FIXED) to anyone.
His price was almost on par with other quotes from local competitors (slightly less), but the service, quality of work and quick response to communications are certainly superior. I would recommend Martin (PC-FIXED) to anyone.
Doreen Deaves
Jan 02, 2021
Maureen Faulkner
Dec 30, 2020
Chris Cravens
Dec 26, 2020
I am absolutely ecstatic with the service and quality of Martin's work. I sent emails out to numberous local businesses requesting a quote for a custom built pc. I had all the components already (Black Friday shopping). Within 36 hours of sending an email to PC-FIXED my gaming beast of a machine was collected, built and returned with all my specifications and requests adhered to, with the care and attention normally reserved for a newborn child (which is exactly how i view this new monstrosity of a gaming machine).
His price was almost on par with other quotes from local competitors (slightly less), but the service, quality of work and quick response to communications are certainly superior. I would recommend Martin (PC-FIXED) to anyone.
His price was almost on par with other quotes from local competitors (slightly less), but the service, quality of work and quick response to communications are certainly superior. I would recommend Martin (PC-FIXED) to anyone.
B. Sandy
Dec 04, 2020
Stephanie Hill
Nov 27, 2020
I went to Martin originally due to my keyboard being broken but then more trouble turned up and my computer was completely unusable. He managed to fix my laptop and save all my data. He is truly a computer genius if it wasn't for him I would be on the sofa crying my eyes out from all my lost files. His prices were completely reasonable considering the condition of my laptop. I couldn't recommend him more. If you're currently experiencing any issues go with him he will sort you out very quickly!
Megan Pilling
Nov 21, 2020
Matt Duncan
Aug 25, 2020
Jasmine S.
Aug 17, 2020
Martin offers a friendly and thorough service. He responded to my enquiry quickly and communicated with me throughout the process of repairing my laptop. He managed to get my laptop quickly working again and installed a new hard drive, for a fair price. Martin was lenient with collection and pick up timings and even worked late in the evening on my laptop.
I am very impressed with Martin’s services and am very grateful for his hard work, especially as I no longer need to fork out for a new laptop. I would highly recommend PC-FIXED. Thank you very much again Martin.
I am very impressed with Martin’s services and am very grateful for his hard work, especially as I no longer need to fork out for a new laptop. I would highly recommend PC-FIXED. Thank you very much again Martin.
Rhys Charles
Jul 30, 2020
Martin is great! Very responsive, kind and polite. Identified the problem with my PC and spoke to me throughout the whole process. Before executing anything, he would confirm with me what needed doing and what I would like done. Quick work and great work! If you have a problem with your PC/Laptop, this is your man!
Steve Allen
May 29, 2020
Steve Allen
Apr 22, 2020
Jamie S.
Mar 02, 2020
Eleaner P.
Oct 22, 2019
John G.
Sep 09, 2019
David H.
Apr 19, 2019
Nigel B.
Dec 20, 2018
Michelle W.
Nov 22, 2018
Elizabeth Jones
Aug 04, 2018
Derek Harling
Feb 15, 2018