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DTec Computer / Laptop Repair Penrith DTec Computers Penrith offer computer sales & service. Established in 1997.

We offer a huge range of new computer equipment including laptops, desktops, monitors, keyboards & mice, printers, etc.
Please take a look on our website www.dtec-computers.com or give us a call 01768 895600.

SAMEDAY COMPUTER REPAIR

We provide various types of laptop / PC repair including hardware and software problems. We can offer onsite / collect and return / or you could drop your equipment in to our fully equiped workshop located in penrith.

Some of the problems we fix on a daily basis include:

Laptops :- cracked screen, broken power socket, liquid damage, hard drive failure, virus infections, blue screen errors.

Desktops :- power up issues, blue screens, virus problems, spyware / popup removal, data recovery.

So for a helpful jargon free friendly computer shop look no further than DTec Computers.
Served areas
  • Penrith, Carlisle, Keswick, Cockermouth, Maryport, Whitehaven, Workington, Cumbria
Highlights and features
  • Sameday Repair Service
  • Onsite Collect & Return Available
  • Onsite Calls available after normal office hours if required
  • Delivery & Setup Including broadband with all new computers only J25
Services
Steve is the Director of DTec Computers. He bought the business in 2006 but Steve has been with the company since its inception a decade and a half ago. Steve started his working life at DTec as a trainee computer technician, and then he worked his way up to the position of store manager. Steve has always focused on providing the best service and the highest quality products.
We stock various different brands of laptop and notebook computer. Our showrooms display a large selection of what we have to offer. The Main reason our customers use us is the aftersales, quite simply its 2nd to none. All new laptops benefit from, free data transfer, lifetime tech support, free 12-month Subscription to Bullguard Internet Security and a free Laptop Carry Case. These are all things that other computer shops charge extra for. And if you need a hand setting it up at home we can do that as well.
DTec desktop computers have the perfect mix of style and performance. Because they are built using the latest components. We have a selection of systems to suit every budget or task. In other words we can supply the perfect computer for editing or creating documents, keeping an eye on your social media or photo and video editing.
DTec offer a large selection of custom gaming computer 's. We have a gaming system that will suit every skill level, budget and task. That's because we build and design every system in house. Below you will see pre-spec'd gaming computers that we have created. You can pick one of these or have us create a custom specification that fits exactly what you are doing.
At DTec Computers we are that confident you won't find a better price for your computer repair, we promise to match or beat any like for like quote you've found from one of our local competitors. We check all our prices every day against our competitors just to make sure we offer the best prices we can.
Reviews (17)
Write a Review
Marcus Church
May 21, 2022
These guys were super helpful, efficient and courteous. They have fixed my problem with ease and super quick at a really good price! Will certainly use them again if needed! Thank you!
Ian Law
Dec 21, 2021
Had a problem with my email. They did a diagnostic proved computer ok, included it as part of an annual "health check " when installing Bullguard. No charge. Have been with them 4 years now. Brilliant for computer dinosaur like me.
Helen Peachey
Apr 16, 2021
Very impressed with this company, Took my desktop computer in to them on saturday afternoon just before they closed for the weekend as it would not boot up just got a blank screen, Phoned up tuesday morning no fault found, No Charge made all working fine, Possible unfinished update the cause. Many thanks will use you again if a problem arises, Regards Derek
Nigel Carr
Dec 06, 2020
Friday last I bought an Epson XP-4100 printer from the Carlisle branch. It is a fantastic bit of kit which exceeds my already high expectations of the Epson brand. Buying from a small local business is a far better experience than the national stores ("you'll be needing 3 years insurance.") or the faceless Internet. These guys know their stuff and I'm really pleased that a friend had the kindness to recommend DTec to me. Thank you.
Andy Best
Apr 06, 2020
I purchased a gaming computer here for my sons birthday, they provided me with great advice on what i might need to play his games. A couple of days later i needed some help getting the sims game to work i gave them a call and they went into my new computer remotely and got it sorted. I asked how much i owed for this but they said it was all part of the service. My son couldn't be happier with his new computer.
HolyHank
Jan 14, 2020
I used to shop here for PC parts all the time, and until now was happy with their services, but recently my mother took her PC for a repair to the Carlisle branch, where she received a replacement hard drive, she was charged 150, i thought this seemed expensive, so after sourcing the exact model of hardware online, i found it to be worth roughly 25-30, now transferring the data over and swapping the hard drives out is a 10-20 minute job max, i know this because i've done in my own computers, so they charged 120! for labour?

I'd love them to try and justify that. I just wish she'd have came to me first, could have saved her a whole lot of money. Personally I feel like they took advantage of my not so tech savvy mother, sorry to say i will no longer be recommending their services anymore.
Simon
Nov 14, 2018
Just to say that on Monday Mark in Penrith was brilliant in helping me with Win10 problems on a new computer. He was really friendly, professional and interested in helping to sort out my problem. Later in the day, he phoned to say that it was sorted. Terrific service with a smile. He is a great ambassador for DTec and I will definitely go back to see him for any other problems I have. Thanks Mark.
Joshua Richardson
Oct 19, 2018
Very friendly shop, provide you with all the answers, easy to ask questions. The pricing seems good too. I rang them once and they were easy to talk to on the phone. All in all, good service, friendly, experienced staff. I would recommend.
Rob Kearsey
Jul 04, 2018
Came in yesterday to spec up a new build that I'm doing over the next few months, it's been years since I've built a pc from scratch and Bob was great. Explained everything and 20 mins later I was on my way home with a new case, power supply and CPU cooler that was all in stock. Great service all round.
Emmabay
Nov 06, 2015
What a find these guys are amazing. I am useless with computers the staff at dtec are wonderful they answer all my questions.
R. S.
Nov 01, 2014
Excellent service from professionals who care about the service they provide.
Dawn A Roberts
Brilliant, quick and efficient service and built a 'to spec' computer for my daughter within days, she is absolutely delighted with it. Thank you
Geoffrey Truckle
My old pc was time expired and based on reviews went to D Tec in Carlisle to replace. Great service with no pressure and a seamless transition to a new computer was the result. Have the added reassurance that these guys are there if I need them. Excellent value is the cream on the cake!
Paul Rigg
Strongly recommended. The service was extremely professional and they resolved my issues within an hour. A friendly team made you feel welcome. I would certainly use their services in future.
Niki Roberts
I took my poorly PC in to DTec in Penrith last week and the customer service has been excellent - great advice from Mark and Geoff, both of whom really know what they're doing. Doesn't look like my PC can be saved and they were concerned to make sure I didn't throw away my money on expensive repairs which might not work - I'm really pleased at how helpful they were and how they rang me regularly to give me updates.
Mike
The guys here work very hard to resolve problems quickly and in a cheerful professional manner. They fixed my computer that wouldn't start and gave me a free cable.
Jacqueline Wakelam
Excellent service. Extremely knowledgeable and very quick. Prices fair with no charge where no problem found even though time spent looking.