Swan Solutions provide a wide array of IT Services ranging from IT Support, network support, 24/7 server monitoring, 24/7 network monitoring, PC monitoring, computer hardware and software installations, phone system installations.... and more. Our IT Support services offer high quality SLA's backed up by our 24/7 monitor and alerting system.Strategically situated in the heart of Warrington, Cheshire , we are ideally located to provide affordable IT, data and voice services to Cheshire, Merseyside, Lancashire, Greater Manchester, Northwest and UK wide.
We began with the vision of providing affordable and quality IT support and IT installation services to SMEs in the Northwest Of England. This is still our goal today, but we have grown to become a company that can offer a much broader range of related services.
Served areas
- Warrington, St Helens, Wigan, Liverpool, Manchester
Highlights and features
- Flexible IT Support Services
- 24/7 Server and Network Monitoring
- PC, Workstation and Laptop Monitoring
- Daily, Weekly and Monthly Monitoring Report
- Realtime Fault Alerting
- Professional Web Helpdesk Portal
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We are independant offering connectvity from all suppliers including BT, Virgin and Metronet. Tape or disk backups are outdated and fail to adequately secure your valuable data and systems. Our cloud backup systems FULLY protect you with onsite and offsite storage. We are impartial so we can give you an honest view of your infrastructure and internet connectivity as these are significant factors to consider before moving business critical services to the cloud.Our Proactive Managed Support plans include UNLIMITED time for remote support, 24/7 monitoring, asset logging and much more.
We have been providing IT services and support to SME's in the Northwest of England for over 15 years. Our annual client retention averages at 97% which is significantly higher than the industry average. Our consultative approach enables us to provide advice and solutions based upon your business needs or new technology benefits.
SME's expecations of their IT providers have changed from just fixing computer problems to providing a business critical service. This has been driven from the increased management appreciation of IT resulting from the benefits of new affordable technologies. Business computer support is no longer just about fixing PC hardware, software and servers.
From this we will provide you with quotes for Wireless Internet and discuss any related options. Despite the benefits of Cloud Services, Hosted Applications and Software As A Service the decision to use them should be considered carefully as some products may not be right for all organisations and your existing infrastructure does need to be suitable.
This selective approach can make this product more affordable if you have low volumes of data and very limited funds, however it does not provide IT Disaster Recovery or any form of Business Continuity. Selecting a cloud backup solution requires careful consideration and it should not be based purely on cost.
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