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Active Computers (UK) Limited We're proud of our high quality, personal service and give straightforward, impartial advice & affordable support to suit each customer's own circumstances and needs. We offer on-site and remote services for almost every aspect of Information Technology (internet, security, hardware, web hosting, networks, software, legislation, e-commerce etc) so 'one call can do it all! - PLUS we can provide a FREE remote installation and configuration service for NOD32 anti-virus.

We don't just offer, we provide a professional and personal friendly service, that will always be cost effective, simple to understand and the best solution that fits the requirements of our customer. As a result of Active Comp's proactive approach to our clients and their computers, our technicians can not only remove spyware, viruses, and any other problems that can occur, we can also offer advice to prevent future problems.
Served areas
  • Shropshire and Cheshire
Highlights and features
  • * 24 Hour Call Out, Emergency Work
  • * Qualified Technicians
  • * Fast response - 97% same day call-out
  • * First time fix - 98% first time on-site fix rate
  • * Fixed Prices - No confusing price plans
  • * Data Protection Registered - Your data is safe and secure
  • * Fast, Reliable and Ready Help - Call Today
Associations and certifications
  • Microsoft Certified Partners
  • ESET Silver Partners
  • Symantec
  • On-Trak Data Recovery Solutions Authorised Partners
  • Looksmart Software Offical Resellers
  • Data Protection Registered
  • F-Secure
  • DesLock File Encryption
  • 3CX Advanced Certified
Services
PC Check
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We offer a PC health check service that rectifies common problems that occur over continuous use of your computer. The removal of virus, spyware and malware can lead to a huge operating performance increase. The PC health check is a comprehensive PC health checkup resolving issues that are causing you frustration and identifies possible problems before they occur, allowing you the customer to ensure your equipment doesn't fail you when its needed the most.
PC Repairs
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Our PC repairs are conducted by our own engineers who have vast experience of solving PC problems, whether it be desktop computers that won't boot or an overheating laptop - or anything in between, we have you covered.

With over 30 years of industry knowledge we can provide support on a wide range of technologies and operating systems. We have compiled a vast knowledge base providing our staff quick access to years of knowledge in PC repairs.
Virus or Spyware Removal
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Malware, such as viruses, worms and trojans can cause serious damage to your data and PC hardware. Ransomware is becoming increasingly common, which will encrypt all of your data and ask for money in order to unlock it. We can rid your PC of these malicious applications and provide effective Anti-Virus software to keep you protected.
Reviews (18)
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Kate Morrison
Apr 10, 2022
Richard managed to fix the problem in seconds as opposed to the keyboard manufacturer and Microsoft chat not being able to. Would definitely use again. Big Thanks.
Mike L.
Sep 17, 2021
We used Active Computers and fond then to have both Great People & Great Service. Mike Le Put MLP Training.
Michael W.
Aug 04, 2021
Hello, i came across active computers on google and it was one of the only companies near me who had a repairman in everyday they are open who could talk you through and give you an explanation of how likely it is they can save the machine. The owner who was the person i dealt with gave a high level of customer service and was very honest with me from the get go, they gave me good communication even contacting me on a Saturday to talk me through my machine and it was repaired and parts acquired and fitted within just a few days. would defiantly use them again was a pleasure dealing with them and would recommend them to anyone with any problems with there computers or phones. Thank you again Michael
Darren O.
Nov 20, 2020
I came across Active Computers when my work PC developed a major issue. From the moment I spoke to Richard on the telephone, I knew I was in good hands. Richard diagnosed the issue quickly and fixed my computer in a prompt manner. Whilst it was being repaired, I wanted some advice on how to speed my pc up. A SSD drive was put in and now my pc feels brand new (not to mention how quick it boots up) Their knowledge, skills and how they handle their customers are fantastic. Richard is passionate about computers and putting his clients needs first. I am extremely confident in recommending Active Computers if you have any IT needs. Active Computers have gained a customer for life
Caroline S.
Nov 04, 2020
Active Computers were recommended to me and they certainly did not disappoint. Richard was extremely helpful and friendly. Excellent customer service particularly in "keeping the customer informed". Unfortunately my computer turned out to be beyond economic repair so I opted to purchase from Active. I was given very sound advice but at no time did I feel pressurised into buying. Very satisfied with all aspects of dealing with Active Computers.
Ben Waddams
Jun 22, 2020
Both repairs I have had completed here were very professionally carried out. My first repair was held up due to ordering-in genuine parts and I was given a courtesy monitor so I was able to carry on my work. The second was ready in less than 24hrs. Thank you
David Murray
Dec 28, 2019
Ready willling and able to fix our notebook after a MS "update" rendered its Office license out of date. Service with respect for the IT illiterate! All for less than a couple of pints! Delighted.
Andrew Wright
Dec 07, 2019
Richard has looked after my hardware for years. Great service, rescued me from a total hard drive failure. Can't ask for more.
MLSupps
Mar 21, 2019
Excellent service! Long story short.i managed to fry my brand new laptop attempting to change the SSD drive! Sent it in.they did their magic.and i had my laptop back in about a week. My go to place now. Thanks guys!
Karen Ralphs
Mar 07, 2019
Wow, fast prompt service from Active Computers today. Really wasn't expecting a phone call on the same day I took my laptop in but I was really grateful as needed it so I could carry out my office work. Also some advice given on an existing issue which I have arranged and booked in. Thank you Richard & team
Duncan Lochhead
Jan 31, 2018
They couln't Have been more helpful and supportive. I have used them twice now for hardware problems, and I would rate Active Computers as 10/10. I thoroughly recommend them to anyone - thanks Joe!
Yvonne Jones
Dec 27, 2017
These guys are brilliant! Richard has a no nonsense, sensible approach to his business. His expertise is first class and passes his knowledge, advice and support to clients in clear and professional manner. His right-hand man Joe is equally fantastic. I thoroughly recommend them.
Yvonne J.
Oct 14, 2017
The no nonsense approach to providing excellent customer service and technical excellence is second to none.
Louis Hampton
Jun 06, 2013
My experience of ACTIVE COMP Laptop & PC repair was a mixed one. Having gone to them to order pizza, I found that they did not, in fact, serve any of it from their premises. Not only this, but they do NOT sell cuddly animals or replacement thimbles: two items I desperately needed. I don't know, maybe they're good with computers though, it looked like they had a few of those.
Thomas B.
Fast, very fast! I dropped my repair in around 10am and collected it later the same day with all faults fixed. 1.5 hours were charged, no extra fees for same day service. I would definitely recommend Active Computers UK!
James Kynaston
Could not have asked for better support. They where quick, thorough and affordable. Great customer service. Will be sure to use them again in the future.
Nigel Blacklock
Excellent service. Resolved issues promptly which Mcafee did not want to deal with. Only took a couple of hours. Would recommend to anyone.
Ian J.
Thank you guys! Highly recommended for data recovery. I deleted my Micro SD card by accident with 32GB of photos on before i had transferred them. The guys at Active recovered all my lost photos along with ones I deleted 2 years ago!