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The Computer Shop - Northern Binary Systems Our team of experienced technicians are ready to help instore, on site, on the telephone helpline (09050533008) or we can set up remote access.

Support contracts available to local businesses.

We work with local businesses, schools and home users.

We stock a wide range of computers, laptops, monitors, printers new and reconditioned.

We can order any model for you, usually within 2 days.

Inks, cables, storage solutions, memory, software.
Served areas
  • Hexham and surrounding area
Associations and certifications
  • FSB
  • NECC
  • Best of Northumberland
  • Brigantia
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Services
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We also offer call-outs by our experienced technicians at your home address. The majority of problems can be fixed on-site by one of our technicians. Occasionally we do recommend that we bring the repair back to the shop where we can perform hardware tests that can only be carried out in our workshop.

On-site visits vary in price depending on location, our call-out fee includes the first hour’s work which for the majority of jobs is all you need – please contact us for further details.
Business IT Support
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We firmly believe that every business should outsource its IT. Outsourcing keeps IT support costs low but can increase a business’s efficiency by reducing interruptions and downtime enabling you to focus on your core business activities.

Our support services are flexible enough to integrate into any business whatever its environment or culture.
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Reviews (31)
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Frances Patter
Oct 11, 2021
Very good experience ourcomputet was fixed in less than 24 hours. Reasonable price for the job. Would recommend.
Nigel Mills
Sep 06, 2021
The Hexham Computer shop has provided me with support for my computing needs for several years. Their service is informed, personal, flexible, competitively priced, efficient and excellent overall.
Andy Haw
Dec 17, 2020
Peter saved the day for me yet again! I new hard drive and latest Update modifications all done correctly, competitively priced, and super quick turn around. Thanks again Computer shop Hexham! Lets keep it local.
Mrs. J. Seagrave
Dec 13, 2020
The arrangements the Computer Shop in Hexham has made for the computer repair during Lockdown are logistically excellent. The repair was swiftly carried out and the logistics worked equally well in collecting the computer as they had in delivering it. Well done Hexham Computer Shop.
Jet Goddard Kendrew
Aug 23, 2020
Fantastic service, took my daughters MacBook in, was sorted within 24hrs, and such a great price, thank you so much. Also Covid regs adhered too brilliantly, can’t recommend this place enough
David Renton
Jul 22, 2020
Excellent service and good communications throughout the repair process. Even cleaned the keyboard!!
Andy Haw
Jun 26, 2020
Peter saved the day for me yet again ! I new hard drive and latest Update modifications all done correctly , competitively priced , and super quick turn around . Thanks again Computer shop Hexham ! Lets keep it local
Vanvan S.
Apr 05, 2020
Have purchased a number of IT hardware from the shop in the past. More recently I asked them to build a desktop computer for me as an alternative to the typical Dell, Hewlett Packard, Lenovo, etc 'big' brands. Very pleased with the advise, quality of the my new PC, very quick delivery and competitively priced to equivalent spec PCs from the big brands.

Good quality components used to ensure the computer runs cool and last a few years longer than the run of the mill PCs you find in the high street. Peter from the shop is keen to accommodate requests for certain components you may wish to add to your custom-built PC and offers honest advise not to overspend on things you don't need. All parts and labour offer warranty. Highly recommended as an independent, computer local store.
Ian Johnson
Mar 05, 2020
I bought a computer and the data transferred from my previous computer. Also an extra disc drive was fitted. I was looked after very well by the staff and bought a very good computer.
Neil Russell
Dec 15, 2019
Great service and recovery of my data after my I-Mac hard drive decided to fail. Thanks guys. new hard drive has made the computer much faster
Duncan Burridge
Dec 03, 2019
I was given the correct advice why my iMac was running so slow. The installation of a solid state hard drive has solved the problem. The repair was performed very promptly. Many thanks!
Joan Histon
Sep 17, 2019
They spend time listening to the problem you’re having with your computer - their advice is always spot on - and they’ve always been able to fix the problem without too much cost to the purse strings. I would highly recommend this lovely little shop.
Debbie Longlands
Mar 02, 2019
Nothing is too much trouble for these guys, they’ll get to the route of the problem whatever it takes. Highly recommend. Thank you, you’ve saved me a lot of trouble!
Lesley Lee
Feb 07, 2019
Quite exceptional service, for a very complicated problem, which the team have now solved. It is great to know that such help is available, not least because it makes me feel very secure. Well done and thank you very much
Michael Wilcox
Jan 27, 2019
With 22 out of 22 reviews all being 5 star you've got to think this is a great little computer shop, and it is. The staff are very technically knowledgable and efficient. They've done every job I've given them to a very high standard, and at a reasonable price. For a country town this is a class A business.
Jennifer Cairns
Oct 13, 2018
My laptop was only 6 weeks old when I dropped a dish on it and damaged the screen. John Lewis sent it to be repaired and the repairer said it was not financially viable to repair! I did not have the necessary insurance cover so it looked as though I would have to buy a new one when I remembered about the Computer Shop! They had no problem repairing it and I had it back within 5 days.
Tim T.
Aug 13, 2018
Repair completed promptly. Advice on upgrade given objectively - pros and cons. Always good service.
Stephen Turner
Jun 17, 2018
Excellent service and very reasonable prices. 1 Tb Hard disc crashed on Sony Vaio. Up and running again in 48 hours with no data lost. Total price not much more than replacement disc. Very pleased and relieved. Would recommend.
Stewart Collins
Jan 27, 2018
Excellent service for same day repair to my MacBook Air - would have no hesitation in recommending. Very polite & efficient.
Jim Connolly
Sep 15, 2017
Quick fix to what looked like could be a costly problem... fixed quickly at a really low cost - would recommend... Many Thanks
Paula Wedgewood
Jul 25, 2017
I have used these guys many times over the years. Recently purchased a new laptop from them rather than take risks on the internet. Everything I needed and not disappointed . Just had my old computer tower fixed today. No pressure to buy a new one despite this one being as old as the ark. All ready by the end of the day. Great service and thoughtful advice. Highly recommend.
Katharine Russell
May 12, 2017
Fab service. Needed a new computer for my son & I'm a technophobe! They were able to chat to my son & establish what he needs, ensuring we bought a suitable computer. Very reassuring that we can go back to them with any problems or queries.
Jane Torday
May 13, 2015
The most helpful and expert service for miles around. They have been sorting out my computer sanity for years. Thank you Marc and everyone at The Computer Shop!
John Lester
A great place. Pete has just sorted my two lap tops. Both scrambled with a dodgy
windows 10 update. Locked out of one user account. The other running at a snails pace.Both sorted within two days. Many thanks.
Dave Smith
Fast and friendly service, would,nt go anywhere else, these people certainly
know what they are doing and I would highly recommend them. Took a laptop to them which had been sitting at another repair shop for two weeks
Peter had it repaired and back to me the next day. Need I say anymore. Great service, Thanks
Joanne Newton
My son has a gaming computer and the power supply completely failed making the computer useless, I thought it was going to be expensive, but I was highly surprised, I was served by a lovely polite young man called Adam, who fixed the computer without breaking the bank, would definately recommend to anyone, very professional, quick and cheap! Thank you so much, and if you ever need a sat worker in, please consider my son
Ida Burrows
Took my laptop in one day as it was not charging. No power getting through to charge it. I thought it was the lead. They tested the lead and it was ok so left it for them to check and got it back the next day. Took it back the next day as there was a hiccup with it so they checked again and returned it straight away. Very efficient and friendly service. Would recommend them.
Louise Northwood
Daughters laptop screen was very badly damaged. Popped it in and it was fixed promptly at the price quoted. Great guys. Only downside which isn't their fault is the parking .
Anna Davis
Have just collected my Son's iPad from here. It was being repaired as it wasn't working following a 'repair' from another Hexham shop. The service here was top class, iPad working perfectly. Charged as per quote despite the extra work they found (caused by the previous repair) when they opened it up. Wouldn't go anywhere else. Thankyou.
Lindy Robertson
Best customer service around .I use them for service and repair. If they can't fix it no shop can
Gwen Watson
thank you so much, just collected my computer after i thought it was finished, top came away from the bottom, installed what i asked for and it looks brand new, my husband is a very happy chappie as he hates my i pad,brilliant service, kept in touch all the way re cost etc, so glad to have it back